Job Type: Permanent
Job Industry: Business Services
Contact Name: Chad Vigano
Job Location: Greater-manchester
Job Title: Credit Controller
Job Salary: £23000 - £24000 Per Annum
Portfolio Credit Control are working with a leading business consultancy firm based in the Manchester area, looking to take on a Credit Controller. Working within a great and established team you will be responsible for the collections of monies on high volume accounts across the Uk and Ireland.
The position is suitable for an individual who is confident, positive and an excellent communicator, who is able to work in a fast paced, dynamic environment.
The post holder will ideally be from a credit control or collections background but clear customer services experience would also be a good grounding. The right candidate will be someone who can rise to the challenge of hitting collection targets against assigned lists of overdue clients. The focus is on excellence in cash collection and calls completed with outstanding call quality service and care. The role requires a pragmatic and commercial approach to problem solving coupled with excellent negotiation skills.
Contacting clients in relation to their overdue accounts
Handling payment and service queries principally via telephone
* Provide “Super Service” when handling all enquiries and making the necessary notes on our systems to keep accurate and timely records
* Processing debit/credit card payments
* Liaising with the team to ensure client accounts and internal business processes operate as smoothly as possible
* Complete requests for account adjustments where required
* When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stages
The above is not an exhaustive list and you could be expected to perform different tasks as necessitated by the changing demands of the Credit Control function.
This is an amazing opportunity with one of the UK’s top employers