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Job Description

  • Job Reference:965928CV_1622217844

  • Job Type: Permanent

  • Job Industry: Business Services

  • Contact Name: Chad Vigano

  • Job Location: London

  • Job Title: Customer Service/Admin Supervisor

  • Job Salary: £28000 - £30000 Per Annum

Job Start Date: ASAP

The Customer Services/Admin Supervisor will oversee the Customer Services and Administration department alongside the team manager, ensuring the smooth and efficient running of the Customer Service & Administration team, including staff development and support.

Duties:

* Day to day customer liaison (via phone/email/SKYPE) including query resolution
* Efficient operation of the Warehouse Management System and identifying areas for improvement
* Collation of customer charging data and production of customer invoices
* Supplier negotiation on key services in conjunction with the Head of Operations
* Administrative implementation of new business
* Development of existing business including providing ad hoc quotations on request
* Key client visits
* Processing of customer sales orders
* Processing of customer deliveries
* Liaison with external accounting and ledger staff

Requirements:

* Must be Immediately available or within 2 weeks
* Supervisory or management experience within a busy multi-client customer service/office/admin environment
* Good working knowledge of Microsoft Word & Excel
* Excellent communication and customer services is key

Please note that this is an office-based role and there is on-site parking available.

965928CV

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