Job Type: Permanent
Job Industry: Business Services
Contact Name: Libbie Cunningham
Job Location: Birmingham
Job Title: Head of Relationship Management
Job Salary: £45000 - £55000 Per Annum
Health Assured are the fastest growing EAP provider in the industry and they have already had some great achievements. They were voted best place to work last year and their vision is to help everybody live healthier and happier lives.
They have an amazing opportunity for a Head of Relationship Management to ensure that their clients are receiving the best service they can provide, by working with multiple teams across the business to improve operational performance and client retention as well as managing large scale transformation projects.
We’re looking for somebody who has experience in leading B2B relationship management/client experience teams and has managed core metrics linked to retention from on-boarding, service implementation, client reviews, client satisfaction and cancellation requests.
We are passionate about the service we provide to our clients and their staff, so we’re looking for like minded professionals who want to be part of a business that helps thousands of lives across the country.