Job Description

  • Job Reference:P967366LS_1637255329

  • Job Type: Permanent

  • Job Industry: Business Services

  • Contact Name: Lara Salmons

  • Job Location: Greater-manchester

  • Job Title: Online Reputation Coordinator

  • Job Salary: £25000 - £27000 Per Annum

Posted On: 18th November 2021

Do you have experience in social media management?

Are you keen to further your career within online reputation management?

My client are a market-leading HR, Employment Law, H&S consultancy in Manchester, the role reports directly into the Head of Client Retention. Your role will involve managing the online reputation and presence, focusing on employee and client reviews, working to resolve any negative reviews in a timely manner.

Day to Day Responsibilities

* Monitor reviews and social media posts to identify negative content that is posted.
* Contact negative reviews with a view to resolving any issues within SLA.
* Promote positive content in online presence internally and externally.
* Work with Stakeholders towards enhancing online reputation.
* Monthly and Bimonthly reporting of online activity of the above to Directors & Senior Managers to include analysis and proactive actions taken

Essential Skills and Competencies

Strong digital experience on multiple social media platforms

Excellent problem solving and analytical skills

Excellent written and verbal communication skills

Demonstrated ability to create easy-to-understand reports

Proven experience in online reputation management


This is a superb place to work if you love solving problems, enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your people and technical skills will be tested



Personal Details


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