Job Description
Job Reference:965200TT_1614089259
Job Type: Temporary
Job Industry: Credit Control Client
Contact Name: Tiggs Tibbenham
Job Location: London
Job Title: Query / Credit Control Supervisor
Job Salary: £100 - £120 Per Day
Job Start Date:
My client are a company under the age of 10 years who have had a hugely rapid profit growth over the last few years and are looking for a team leader on a temporary basis, initially for 3 months but could go on a lot longer for the right candidate.
The crucial aspect of this role is dealing with inbound query resolution and chargeback resolution with banks.
Duties:
* Supervising a team of 6
* Working with a high volume of inbound calls
* Vast amounts of query resolution
* Chargeback resolution
* Customer collections
* Team reporting to line manager
* Reconciliations via excel
Must have:
* Excel knowledge (pivot tables & vlookups)
* 5 Years credit experience
* Excellent customer service
* Supervision experience
965200TT
INDCC