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Job Description

  • Job Reference:966760RB_1631116364

  • Job Type: Permanent

  • Job Industry: Communications

  • Contact Name: Rhiannon Bodman

  • Job Location: Leicestershire

  • Job Title: Receptionist

  • Job Salary: £17000 - £18000 Per Annum

Job Start Date: ASAP

Job Purpose:

* The role of Call Handler / Receptionist is to provide a first class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor.
* The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience.
* All calls will be from our customers requesting information on services so applicants will need to be efficient and PC literate.
* The role will also support the Business Sales Support and wider sales team with general reporting and support tasks.

Day-to-Day Responsibilities:

* Handling telephone calls from prospects for the Croner Group companies.
* Where relevant, passing these telephone calls to a relevant sales representative.
* Logging the details of any leads into our online form.
* Assisting the Business Support team with daily tasks and requests
* Assisting the wider sales teams with ad hoc reports and requests.

What you bring to the team:

* A warm, outgoing personality.
* Desire to provide outstanding customer service.
* Excellent telephone manner.
* Competent IT skills.
* Attention to detail including grammar and spelling.
* Strong organisational and interpersonal skills.
* Ability to work in a team.

We have an exceptional benefits package which includes a competitive holiday entitlement and market leading bonus schemes. If you are looking for the next step in your career from both a salary package and a career development perspective apply now.

966760RB

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