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Job Description

  • Job Reference:P967227LS_1635948705

  • Job Type: Permanent

  • Job Industry: Business Services

  • Contact Name: Lara Salmons

  • Job Location: Leicestershire

  • Job Title: Receptionist

  • Job Salary: £17000 - £18000 Per Annum

Posted On: 3rd November 2021

Are you looking to build your customer service experience within a corporate and market-leading business?

* The role of Call Handler / Receptionist is to provide a first class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor.

* The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience.

* All calls will be from our customers requesting information on services so applicants will need to be efficient and PC literate.

* The role will also support the Business Sales Support and wider sales team with general reporting and support tasks.

Day-to-Day Responsibilities:

* Handling telephone calls from prospects for the wider businesses.

* Where relevant, passing these telephone calls to a relevant sales representative.

* Logging the details of any leads into our online form.

* Assisting the Business Support team with daily tasks and requests

* Assisting the wider sales teams with ad hoc reports and requests.

What you bring to the team:

* A warm, outgoing personality.

* Desire to provide outstanding customer service.

* Excellent telephone manner.

* Competent IT skills.

* Attention to detail including grammar and spelling.

We have an exceptional benefits package which includes a competitive holiday entitlement and market leading bonus schemes. If you are looking for the next step in your career from both a salary package and a career development perspective apply now.

P967227LS

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