Job Type: Permanent
Job Industry: Business Services
Contact Name: Michael Salako
Job Location: Leicestershire
Job Title: Receptionist
Job Salary: £18000 - £19000 Per Annum
The role of Call Handler / Receptionist is to provide a first-class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor. The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience. All calls will be from our customers requesting information on services so applicants will need to be efficient and PC literate. The role will also support the Business Sales Support and wider sales team with general reporting and support tasks.
Day-to-Day Responsibilities as a Receptionist:
* Handling telephone calls from prospects for the Croner Group companies.
* Where relevant, passing these telephone calls to a relevant sales representative.
* Logging the details of any leads into our online form.
* Assisting the Business Support team with daily tasks and requests
* Assisting the wider sales teams with ad hoc reports and requests.
What you bring to the team:
* A warm, outgoing personality.
* Desire to provide outstanding customer service.
* Excellent telephone manner.
* Competent IT skills.
* Attention to detail including grammar and spelling.
* Strong organisational and interpersonal skills.
* Ability to work in a team.
* 25 Holidays + Bank Holidays
* Free Parking
* Free Breakfast Mondays
* Daily, weekly, and monthly incentives
* Profit Share Scheme
* Day off on your Birthday
* PerkBox Discounts
* Access to EAP
* Social Events Throughout Year
* Contributory Pension Scheme
* Private Health Insurance after 5 years
Start your new career and apply now! Alternatively send your CV to Michael.firstname.lastname@example.org