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Job Description

  • Job Reference:P967318CC_1636728999

  • Job Type: Permanent

  • Job Industry: Business Services

  • Contact Name: Connor Casey

  • Job Location: Greater-manchester

  • Job Title: Salesforce and System Administrator

  • Job Salary: £26000 - £28000 Per Annum

Posted On: 12th November 2021

JOB PURPOSE

Health Assured are hiring a Salesforce & Service Systems Administrator to join our established Service Systems Team and work on a variety of projects.

Your focus will be to deliver feature enhancements and maintenance for the various systems and platforms that Health Assured uses and the services and tools that the company provides to clients.

The primary focus of the role is our Salesforce environment which is used widely across the business and is an essential tool for all Health Assured’s users.

JOB OVERVIEW

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 9.5 million lives.

The role will provide system administration, maintenance and support to all Health Assured’s systems. Taking responsibility to solve problems, implement change and make improvements to our systems.

You will need to be analytical and technically minded and be able to manage multiple projects at once.

DAY TO DAY RESPONSIBILITIES

1 To configure, develop and support a complex and large Salesforce system.
2 Providing application users with support, answering queries.
3 The continued enhancement of the current configuration and architectural design of all our systems.
4 To be pro-active in suggesting improvements to the configuration of systems, or new tools or ways of working.
5 To work within schedules and deadlines to agreed business priorities.
6 Work closely with the stakeholders to recommend and agree technological solutions to meet business requirements.

ESSENTIAL SKILLS AND COMPETENCIES

1 Salesforce certified. (ADM 201)
2 Experience of configuring and maintaining Salesforce.
3 Knowledge of Trailhead. (Evidenced by badges)
4 Knowledge of Agile methodologies beneficial.
5 Strong project management skills.
6 Strong communication skills & stakeholder management.
7 Ability to troubleshoot, analyse and problem-solve.

DESIRABLE SKILLS AND COMPETENCIES

1 Exposure to Apex, SOQL, SQL, Visualforce, HTML and CSS
2 Exposure to mobile phone app technology.
3 Exposure to Office 365 (Sharepoint, Teams etc)
4 Strong communication skills & stakeholder management.
5 Ability to troubleshoot, analyse and problem-solve.
6 3rd Party relationship management.

WHY JOIN OUR TEAM?

This is a fantastic place to work if you enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning. The office is fast-paced and busy so we look for colleagues who have a positive and focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. So if you are ambitious, focused and a confident communicator you’ll soon discover that there are unlimited opportunities for you at health assured.

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