The Portfolio Group Jobs

My client is a market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business. This is an ideal role for an experienced auditor with strong technical knowledge, excellent writing skills and a keen interest in media/publishing to join an expert and enthusiastic Audit and Accounting (A&A) author team. Job Purpose:The A&A technical writer team are responsible for writing and reviewing content for the A&A segment They work with commercial, sales, IT, and editorial teams to innovate the way that content is delivered to maximise the value to our clients. The team also deliver technical and product training and are expected to be active members of external technical committees, for example at ICAEW. Day to Day Responsibilities as a Senior Audit Technical Writer: * Take responsibility for certain audit and practice management products. * Get involved in supporting commercial and content partnerships for example with audit software companies. * Lead transformation projects for content, products, and processes. * Research and perform or review authoring update work on the A&A products as appropriate for the candidate's expertise and the roles of other team members. This could include: * commentary, insights, and analysis. * tools including audit programmes, model accounts and disclosure checklists. * online training materials (podcasts, videos, recording audio, preparing slides and notes). * contributing articles for news updates, Accountancy Daily and social media. * UK GAAP and IFRS presentation, measurement, and disclosure. * company law and corporate governance; and * practice management guides and tools. * Maintain and expand external networks through social media, webinars, training, sales demos and technical committees. * Work with external expert authors and panel members in practice. * Instruct editorial/production support teams and review output within tight publishing deadlines. * Provide insight and leadership to other team members maintaining accounting/auditing standards and company legislation on Croner-i Navigate platform to ensure that new content is added when needed and editorial notes are up to date. * Answer product queries and assist client experience and sales teams with demos and training. What you bring to the team: * Qualified ACA, ACCA, FCA or FCCA. * Experience of working within an accounting practice environment, typically within the audit function. * Professional knowledge of and strong technical grounding in the areas of auditing and IFRS and UK GAAP accounting, ethics, quality, and risk. * Proven writing and presentation skills, including the ability to convey complex themes in an accessible way to a variety of audiences with varying levels of expertise. * Strong excel, word and IT skills and experience in audit software. * Interest in media/publishing. * Confident in helping clients. * Superb teamwork and communication. Employee Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P967616LSR19INDLON

Senior Complaints Handler - Salary: £25,000Calling all Customer service superstars! We are seeking a professional and motivated Customer Service professional to join a leading SaaS brand in Manchester! Role DescriptionProviding a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Main Responsibilities * Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised * Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk * Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage * Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice * Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Skills and Experience * Customer service experience is essential * The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment Benefits * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 47972LSRINDMANJ

Business Development Manager Based in Manchester City 100% office based, Monday - Friday Base salary 28k - 32k, OTE 48k - 56k annually The Role:Do you have a passion for building and nurturing relationships? As a Business Development Manager, you'll play a pivotal role in expanding our client's intermediary portfolio. Your will enhance sales through deep understanding and strategic promotion of the products and services, ensuring unparalleled service to clients and intermediaries.Key Responsibilities: * Portfolio Growth: Proactively manage and grow the intermediary portfolio by creating and delivering compelling sales pitches to new clients. * Client Engagement: Develop and nurture relationships with existing and new intermediaries through regular outreach, meetings, and training sessions. * Sales & Service Management: Handle inbound and outbound calls and emails, converting these interactions into new sales opportunities. Provide exceptional broker care by addressing sales and service queries promptly. * Strategic Planning: Collaborate closely with the Head of Intermediaries to ensure sales targets are met and exceeded. Manage your workload effectively to maintain high service levels. * Target Achievement: Meet and exceed personal new business targets, leveraging your broker portfolio to maximise sales potential.What You Bring to the Team: * Attention to Detail: Exceptional written skills and accuracy in communication, ensuring clear and consistent messaging both internally and externally. * Strong Communication: Ability to communicate effectively with diverse stakeholders at all levels, adapting your style as needed. * Confidence & Drive: Thrive in a target-driven environment, demonstrating confidence in engaging with various stakeholders. * Organisational Skills: Excellent time management and prioritisation skills to handle multiple tasks efficiently.If you're ready to take on a challenging and rewarding role that combines strategic sales management with exceptional client service, we want to hear from you! INDMANJ

Complaints Handler 5 days a week in office 23k - 24k Based in Hinckley Are you a dynamic individual with a knack for communication and a passion for problem-solving? We are looking for a motivated Complaints Handler to join our client's head office in Hinckley. Why This Role?You will be instrumental in maintaining cash collections and reducing overdue debt, ensuring the financial health of the organisation. What We're Looking For: * A bright, confident, and positive individual who thrives in a fast-paced environment * At least two years of experience in customer service or account collection * Exceptional negotiation skills and a pragmatic approach to problem-solving Your Daily Responsibilities: * Engage with clients about their overdue accounts * Address payment and service queries, mainly over the phone * Deliver "Super Service" in every interaction, maintaining detailed records * Process debit/credit card payments efficiently * Collaborate with the team to streamline client accounts and internal processes * Handle account adjustments and provide comprehensive case histories when necessary What You'll Achieve: * Meet and exceed cash collection and outbound call targets * Ensure timely and accurate completion of credit control tasks * Maintain high levels of attendance and punctuality If you are ready to rise to the challenge and excel in a role that values excellence in service and financial acumen, apply now and join our dedicated team! 47603CHINDHIN

About the Role:Ensure the timely and accurate delivery of technical audit and accountancy services. As an Audit and Accounts Senior, your responsibilities will include: * Completing assignments to required standards for managers and supervisors. * Delegating tasks and providing ongoing feedback to trainees. * Acting as a role model and mentor for new trainees. * Managing and maintaining client relationships with strict confidentiality. * Applying up-to-date technical knowledge consistently. * Leading audits from planning through to completion, including client interactions. * Hosting pre-audit and post-audit client meetings. * Assisting in the management of a team of qualified and part-qualified accountants. * Preparing and submitting statutory accounts (FRS 102, Groups, Limited Companies, LLP Accounts) and corporation tax returns. * Reviewing and providing on-the-job training to Junior Accountants. Essential Skills and Experience:The ideal candidate will be well-organised, able to meet deadlines, and proficient in client engagement. Key requirements include: * High professional standards and practice conduct. * Awareness of ICAEW guidelines and internal systems updates. * Ability to complete planning and finalisation sections of audit files. * Strong time management and organisational skills. * Awareness of financial targets and ability to report progress/issues to management. * Demonstrable experience in a senior audit and accounts role within an accountancy firm. * Problem-solving skills with a proactive approach. * Excellent communication and advisory skills, confident working with senior management. * Proven team management experience. * Minimum of 3 years' accountancy practice experience in audit and accounts. * Part-qualified candidates may be considered based on experience. What We Offer: * Flexible working arrangements * 23 days holiday plus bank holidays * Auto Enrolment Pension Scheme * Paid car parking expenses * Core working hours policy to fit your lifestyle 47886CHRINDFIR

This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 70,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. Job OverviewThe role requires you to work within the workforce planning team supporting the Resource Planner and Forecasting Lead. You will monitor the workloads for the teams and distribute tasks to those teams, ensuring our SLAs are achieved. The role will involve administrative tasks to ensure that system information is accurate, and the work is correctly allocated. You will be required to produce and maintain accurate reporting. Day To Day Responsibilities * To monitor and manage workloads to ensure optimum SLA is achieved * To manage and maintain accuracy of team rotas * Manage and distribute queries and enquiries across EAP teams * Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database * Maintain and assess required productivity levels to ensure that the service provision is maintained, and service levels are achieved * Ensure that personal knowledge of the EAP is continually developing, and that departmental procedures and protocols are always adhered to * To take ownership and responsibility of the cases in the first instance and ensure the client can access the relevant support * Updating of the live rota and schedule throughout the day including regular error checking * Produce weekly work mode usage report and distribute * Review lunch time distribution as and when required to ensure optimum operational efficiency What You Bring To The Team * Excellent Attention to Detail * Experience working with Excel * Ability to prioritise and work unsupervised as required * Excellent communication and written skills * Ability to work to deadlines * Ability to work with telephony and IT systems Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Holidays increase after 2- and 5-years' service * Cash plan for you (and your children, if any) * Private medical insurance after 5-years' service * Contractual sick pay * Pension Plan and Life Insurance * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on…

We are currently representing a global professional services organisation who are looking to hire a Payroll & Benefits Advisor on a permanent, full time basis. Reporting into the Senior Reward Manager, this role will oversee a payroll administrator and will take responsibility for managing all elements of the UK payroll. Responsibilities include: * Managing the inhouse UK payroll, processed on a monthly basis * Day to day support and supervision of the payroll assistant * Month and year end processing duties * Assisting the Reward Manager in overseeing global benefits * Harmonisation and modernisation of benefits * Auto enrolment pension management Experience required: * Excellent inhouse UK payroll & benefit experience * Strong Excel skills * Experience of working within a professional services environment This role is on a hybrid working basis, with 3 days in the London office & 2 days working from home.Interviewing and hiring ASAP. Apply now! INDPAY

We are working with a friendly and wholesome accountants in Cardiff who are seeking a payroll professional to join their team on a full-time permanent basis! This an excellent opportunity to join a proactive company that values their staff and encourages professional development! This role would suit a driven and charismatic individual who has the capability to run a payroll effectively and efficiently. Holding strong organisational skills as well as the ability to manage would see you thrive. Key Responsibilities: * Administration of all stages of the payroll processing cycle from start to finish. * Collating all information and documentation required for monthly processing. * Liaising with HM Revenue & Customs and third-party providers when dealing with payroll related queries. * Being the first point of contact for internal payroll queries. * Day-to-day organisation of payroll administration. Our client is eager and motivated to find the right person to fill this position and hit the ground running! Get in touch now to find out more… INDPAY

We are partnering with a top Procurement Consultancy Practice who are looking to bring in a consultant to manage a number of upcoming projects and frameworks through out the year as well as managing day to day BAU duties. The incumbent will ideally have come from a background managing Public Sector (PCR15) tenders and happy to work within a consultancy capacity. This is a Part Time role however would consider a full time option.Day to day responsibilities will include: * Responsibility for the re-procurement of a number of existing public sector legal services frameworks. * Assisting with and advising on responses to Clarification Questions * Drafting Response Letters and dealing with feedback requests * Supporting clients and contracting authorities at approval stage, including preparation of governance reports. * Framework execution, including Access Agreements and Framework Agreements, and Award administration. Requirements: * Knowledge of Procurement Act 2023 / Procurement Regulations 2024 / Light touch services. * Established public sector procurement experience, preferably for legal services frameworks. * Computer literacy including strong knowledge of MS Office (Word, PowerPoint, Excel) INDPRO