The Portfolio Group Jobs

Telephone Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R9INDMANS

Telephone Counsellor£28,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid positionAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 47589LS1R8INDMANS

As an operational Senior Floor Manager, you will manage, motivate, and inspire the UK Sales team. You will mentor, support, and develop the team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent 'can-do' attitude and be able to adapt to ever-changing business requirements! * Ensure all sales teams are motivated and are delivering the highest quality customer service to all clients * Provide regular performance updates to the Head of Sales on business performance highlighting any challenges you are facing but with a solution in mind. * Deliver all company targets set by the business. * Ensure that all team's competent agent/advisor status is within the business threshold from a Training & Competence perspective. * Work closely with the Sales Performance Enablement Manager ensuring the development needs of all sales agents are being met and coaching is targeted on the correct areas of development. * Feedback on all QA calls within SLA dealing with any queries in line with business process. * Lead on daily meets with Sales team management * Deliver all monthly performance reviews to team members in a timely manner ensuring all evidence including SMART goals are recorded as per business process. Benefits * Daily, weekly and monthly incentives * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance INDMANS

As an operational Senior Floor Manager, you will manage, motivate, and inspire the UK Sales team. You will mentor, support, and develop the team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent 'can-do' attitude and be able to adapt to ever-changing business requirements! * Ensure all sales teams are motivated and are delivering the highest quality customer service to all clients * Provide regular performance updates to the Head of Sales on business performance highlighting any challenges you are facing but with a solution in mind. * Deliver all company targets set by the business. * Ensure that all team's competent agent/advisor status is within the business threshold from a Training & Competence perspective. * Work closely with the Sales Performance Enablement Manager ensuring the development needs of all sales agents are being met and coaching is targeted on the correct areas of development. * Feedback on all QA calls within SLA dealing with any queries in line with business process. * Lead on daily meets with Sales team management * Deliver all monthly performance reviews to team members in a timely manner ensuring all evidence including SMART goals are recorded as per business process. Benefits * Daily, weekly and monthly incentives * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance INDMANS

As an operational Senior Floor Manager, you will manage, motivate, and inspire the UK Sales team. You will mentor, support, and develop the team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent 'can-do' attitude and be able to adapt to ever-changing business requirements! * Ensure all sales teams are motivated and are delivering the highest quality customer service to all clients * Provide regular performance updates to the Head of Sales on business performance highlighting any challenges you are facing but with a solution in mind. * Deliver all company targets set by the business. * Ensure that all team's competent agent/advisor status is within the business threshold from a Training & Competence perspective. * Work closely with the Sales Performance Enablement Manager ensuring the development needs of all sales agents are being met and coaching is targeted on the correct areas of development. * Feedback on all QA calls within SLA dealing with any queries in line with business process. * Lead on daily meets with Sales team management * Deliver all monthly performance reviews to team members in a timely manner ensuring all evidence including SMART goals are recorded as per business process. Benefits * Daily, weekly and monthly incentives * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance INDMANS

My client has identified the need for a Payroll Supervisor to join the payroll team on a 12 month fixed term basis. We therefore seek an experienced and responsible individual, with enthusiasm and ability to take on new challenges and help support the payroll function. CORE RESPONSIBILITIES * Managing a portfolio of clients * Reconciling payroll to client data * Supporting team member * Preparing payroll journals * Reconciliations * Preparing BACS files * Administering Pension Auto-enrolment * Producing and distributing pension scheme returns * Dealing effectively with queries from clients * Assisting with onboarding new clients. SKILLS & EXPERIENCE * Able to calculate tax, NI, pensions, etc. manually * Good working knowledge of statutory payments * Excellent communication skills * MS office (intermediate Excel) Fantastic benefits 47733FOINDPAYS

Portfolio Payroll are working with a client, seeking a FULLY REMOTE Payroll officer to join their team on an ongoing temporary basis. The role will require you to complete end to end payroll, deal with pension providers, and support the team with running the payroll whilst they recruit permanently. This role is paying £15 per hour, immediate start and you will be working remotely To be considered for this role, you must have used Civica as a payroll system. If you are interested, please apply for more information. INDPAYN

Are you detail-oriented, organized, and ready to be a crucial part of the team within a leading chartered accountancy practice? We're seeking a dedicated Payroll Apprentice to join their team.They are looking for a motivated and detail-oriented Payroll Apprentice to join their team. This is an excellent opportunity to kick-start your career in payroll and finance, gaining hands-on experience while working alongside experienced professionals. You will learn all aspects of payroll processing, tax compliance, and payroll systems management, with the opportunity to earn professional certifications as you progress. * Assist in the preparation and processing of payroll for clients * Learn to manage payroll records, including employee hours, deductions, and benefits. * Support the Payroll Supervisor in ensuring compliance with federal, state, and local tax regulations. * Help with the preparation and distribution of payroll reports and statements. * Assist in responding to employee inquiries regarding payroll-related issues. * Participate in payroll system updates and data entry. * Collaborate with HR and Finance teams to ensure accuracy in payroll processing. * Undertake additional training and development activities as part of the apprenticeship program. Experience * Interest in pursuing a career in payroll * Transferrable skills within finance 48066RCINDPAY

Portfolio Credit Control are currently partnered with a well-established Property business who are currently looking to expand the talent in the accounts team. With the expansion and divisional growth we are currently assisting with the recruitment for a Property Service Charge Accountant, you must be proficient in QUBE MRI and have dealt with year-end accounts. Key Responsibilities * Preparing Monthly and quarterly client reporting * Client statements * Cashflow and income expenditure * Budget vs actual with relevant commentary for the Directors approval prior to client submission * Preparing full year-end service charge reconciliations * Balance sheet * Extended trial balances with relevant workings for the property managers approval before client and audit review * VAT reconciliation * Dealing with client and audit queries * Dealing with existing and providing ETB reconciliation * Issuing S20B where accounts cannot be met within 6 months after year-end * Dealing with lessees, clients, and resident association member queries * Assisting Property Manager in preparing yearly service charge budgets * Raising charges * Year-end balancing Charges * Assisting with monthly bank reconciliations MUST HAVE * Extensive knowledge with Qube system 47808BRR1INDCC