The Portfolio Group Jobs

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The role requires high levels of professional standards whilst working in a telephone environment, adhering to the company's core values and achieving daily goals. The counsellor will work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services. The counsellor will also have an active caseload of structured telephone and/ or video counselling clients, including Online CBT clients and Power to Recover clients. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities as a EAP Counsellor: * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the Health Assured products legal advice, counselling support, medical helpline etc * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Provide "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * To take accurate information and record on the companies data base * Conduct full and robust clinical assessments in accordance with Health Assured's procedures, ensuring the most clinically appropriate support is identified * To effectively identify and manage risk in accordance with Health Assured's "Risk Guidance Policy" * To undertake training provided by Health Assured and to utilise appropriate skills within calls, working with trauma, working with suicide, clinical assessment, safe guarding etc * Work to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * To maintain an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of…

A new client based in North London are looking to introduce a new member to their expanding team... The successful candidate will be comfortable processing an end-to-end payroll structure whilst dealing with pension uploads and working in a secure varied payroll team dynamic. You will hold involvement in the processing of all aspects of the payroll from start to finish in accordance with deadlines, working in a busy fast-paced environment. As a Payroll Processor, you will be responsible for.. * Working within the payroll team processing an end-to-end structure. * Preparing of BACS payments. * Manual calculations, SMP, SSP, SPP. Pension uploads. * Processing of bonuses and commissions. * Maintaining regular communication between internal and external contacts. Personal Attributes * 2 years minimum of payroll experience. * Strong understanding on end-to-end payroll. * Excellent communicator with strong telephone manner. * High level of accuracy and attention to detail. Hours; Monday to Friday, 9am-5pm Please apply if you feel this could be a suitable position for yourselves. 45559MFINDPAY

The Portfolio Group have partnered with a global SaaS business BrightHR, to provide a phenomenal opportunity to highly motivated Sales Consultants to join a dynamic and successful, award-winning forward thinking tech business.With an already market-leading global offering BrightHR has experienced astonishing success across Canada over the last 4 years creating exceptional growth and opportunities within our Outbound Sales Team. Your earning potential is completely uncapped so there truly is no limit to how much money you can earn! We will support you and offer a clear progression plan through our dedicated training programme and career pathway, meaning that you will understand what it takes to be a high performer in BrightHR and how you can achieve your career goals with us. What are we looking for? We are looking for experienced Sales Consultants from both B2C and B2B backgrounds who have a proactive and self-motivated attitude! In return you can be rewarded with a fantastic commission structure which allows you to maximise your earning potential on a day-to-day basis. As a Business Sales Consultant, your day-to-day responsibilities will include: * Contacting business owners and spreading the BrightHR word - promoting our services. You will need to be confident and proactive with speaking to a variety of sales prospects. * Achieve monthly and quarterly sales targets. * Accurately build, manage and maintain your sales pipeline. * Provide overall support to the Software Sales Executives and Sales function. What you bring to the Team * Pro-active and self-motivated attitude towards working to targets. * Outgoing personality, with strong organisational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, able to manage themselves. * Ambitious with the determination to succeed. What will you get in return? * Uncapped earning potential * The opportunity to earn big!! OTE $70,000 with high achievers well in excess of $90,000 per year. A transparent commission structure, weekly monthly and quarterly incentives * Monthly drinks, regular incentives, social events, high energy office, and a great location located right next to Union Station! * Clear career path where you will know exactly what KPIs you will need to hit to be rewarded with higher titles, remuneration and commission. * The opportunity to work for a market leading global business, leading the way in HR Consultancy across Canada, UK, Australia and New Zealand. Sales is at the heart of our business. From expert training, investment in marketing, to career pathways and development plans, you can build a hugely successful career with the backing unlike other businesses around.At BrightHR, we don't just innovate, we care. And by doing both, you can achieve a hugely successful and financially rewarding career, while making a difference.This is the perfect opportunity if you have experience in the following roles: Outbound Sales, Sales Executive, Sales Representative, Inside Sales, Telesales, Telesales Apprentice, Trainee Sales Consultant Client Growth Specialist, Customer Engagement Representative P45555CNR2INDCAN

Credit Controller Nottingham (Hybrid)£27,000 - £28,000Permanent Portfolio Credit Control are recruiting for a well-established wholesale product supplier looking to welcome a new Credit Controller into a longstanding team. The position has come about due to a member of the team retiring and it is a business critical role which will suit a unique individual.If you are looking for a long term opportunity and a business that truly values their staff, this role could be for you! Day to day duties: * Manage a large ledger of client accounts and maintain a strong business relationship with both businesses and individuals * Request and issue all overdue account reminders in accordance with Credit Control procedures, anticipating later problems where possible for early action by telephone. Procedures are aimed at minimising investment in working capital and overdue debts in particular. * Contact key customers by telephone prior to reminder letter being issued. * Approve credit limits or amend credit facilities for customers, based on credit checks, payment performance etc, thereby minimising the risk of bad debt. Follow up information received from credit reference agency(s). * Provide timely reports to commercial teams, giving full details of the balances on all customers' accounts keeping informed of precise stage within the credit chase cycle of each account. * Set up payment arrangements in the form of phased payment for customers experiencing short-term cash flow difficulties as an alternative to legal action. * Promote payment by direct debit for both new and existing customers. Process requests for direct debit payment promptly and accurately. * Process statements as necessary. * Charge interest to overdue customers when appropriate at standard or specially negotiated rates * Provide finance scheme information when available to relevant customers, liaising with finance company to submit proposals and chase progress. * Open of new accounts within agreed limits, obtaining status reports, authority to deliver. Confirming, in writing to customer via welcome package, which includes account number, accounts contact and terms of sale. Skills Required: * Previous Credit Control experience ideally B2B & B2C * Making decisions with minimal supervision * Excellent written English and grammatical knowledge * IT Skills -Excel, Word, PowerPoint, Database Management 45894CVINDCC

Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced Employee Relations Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options. The successful candidate will be given a high level of training, with opportunities to progress and work their way into senior positions. The HR Advisor will also be responsible for: * Meet personal and departmental KPI's * Support clients with legally compliant advice and a personal touch * Put the client first by responding within contractual SLA's * Guide clients with all employment law/HR enquiries received. * Provide options. Be revolutionary with your ideas! * Take ownership and responsibility of cases to resolution * Building rapport and relationships with clients on each interaction * Record your advice accurately against the appropriate cases on the relevant databases * Support with advice on documentation and information implementation * Support clients in drafting 'ad-hoc' letters where appropriate * Advise in line with the client's documentation taking into consideration their terms and conditions * Attend legal briefings and internal company training to ensure that advice provided is compliant with our services * Be responsible for your own self-study and being current with changes in legislation and best practice * Deliver Super Service at all times * Attend video conference calls if needed in line with department requirements * Refer appropriate products and services. Be a referral champion for your clients. * Attend departmental or office team meetings. * Carry out any other tasks deemed necessary by the Management Team. What you can bring to their team: * Proactive and creative problem solver * A willingness to learn and the ability to communicate effectively within the team * Ability to remain professional in a fast-paced environment * A dynamic and flexible approach, as well as the ability to work under pressure. * Practical experience. * Always maintain a professional and responsible attitude. * Broad knowledge of employment law, HRM and ACAS best practice * An enthusiasm for generating new business referrals * Ability to learn, research and interpret law quickly and effectively. * Ability to prioritise and work unsupervised as required. * Ability to work to precise KPI and SLA deadlines. * Excellent communication and written skills. * MS Office knowledge and experience. P968514BGR9INDHIN

Portfolio Credit Control are currently partnered with a Reputable Professional Services business who are looking to take on a Credit Controller to tackle the aged debt and help reduce and maintain a healthy ledger. This position will give you the responsibility to manage your own ledger and build key relationships from day 1. This opportunity offers a competitive package as well as the chance to work in a fun and exciting working environment with a business who pride themselves on staff retention. Key Responsibilities * Reducing debtors' 'Days Sales Outstanding' * Responding to client queries and keeping customer retention levels * Reconciling * Providing administrative support to the finance team and create/maintain a good communication within all departments. * Keeping close watch on debtor account balances - weekly review of all Aged Debt per * Ensuring the team adhere to credit and collection * Release Held Order screen. * Cash Receipt * Direct Debit * Due Diligence check for new credit application Skills and experience required: * Able to demonstrate a minimum of 5 years' experience working as a Credit Controller while liaising with key customers. * Strong Excel experience required. * Strong communication skills. * Be a team player. * Have a ''can do'' attitude. 47588BRINDCC

Portfolio HR & Reward are working with an international multi award-winning Financial Services brand looking to hire a Reward Manager. This is a hybrid role (2-3 days in the office per week) based in Central London on a 12 Month Fixed-Term basis. Key Responsibilities: Benefits * Work with Procurement and the Country Head of HR to lead the selection and management of third-party suppliers relating to the Reward function. * Manage the annual processing and evaluation of the Bank's benefits portfolio as well as an ad hoc scheme change that are required, adhering to delivery and communication timetables. * Overall responsibility for the day-to-day running of the benefits administration * Ensure the schemes premiums are paid in a timely manner. * Work alongside 3rd party benefit administrator/advisors and manage ongoing relationships. Financials * Take ownership of the local reward process including payroll, job harmonisation, salary and benefits benchmarking and survey activity. In conjunction with the Country Head of HR, manage the annual salary and bonus reviews. * Prepare salary/benefits cost for annual budget. * Monitoring and monthly reconciliation of all HR related suspense accounts e.g., pension brokerage, pensions, expats, payroll, tax, loans etc. Ensuring that reconciliations are signed off on a monthly basis. * Preparing monthly analysis of the HR management account for the HR Director of actual costs versus budgeted costs, including commentary on the differences. Payroll * Overall responsibility for the payroll process. Ensuring payroll information is sent to the external payroll provider on a timely basis (and in line with strict authorisation controls), payroll is checked and the salary account is funded to ensure that salary payments can be made. * Ensure payroll submissions are accurate, and be accountable for its accuracy * Ensure all changes are entered accurately and in a timely basis on the payroll database * Responsible for ensuring that all payroll transactions are recharged to the appropriate cost centre and that the uploading process is in line with the appropriate controls. * Ensure all EXPAT invoices made through account payable are grossed up through payroll * Ensure all EXPAT EURO payments are made through HSBC in a timely manner * Maintain/monitor relationship with payroll provider Pension * Ensure all new joiners pension are processed correctly on payroll * Reconcile the monthly pension contributions before payroll is finalised. * Ensure monthly payments are loaded into the Aegon site for payment * Coordinate Pension Governance meetings on a quarterly basis Policy and Governance * Manage the reward aspect of all people policies, ensuring standard Terms & Conditions and other relevant contractual documents are maintained * Ensure all regulatory requirements relating to reward are adhered to * Ensure that team are adequately trained on all processes and that SOPs are kept up to date. * Assist the HR team to streamline and automate processes * Managing the team responsibility for all financial, reporting and benefit related HR activities Reporting * Ensure that monthly analysis reports (such as turnover, headcount, vacancy, sickness) and ad-hoc reports are delivered…

The Portfolio Group is an awarding winning, market leading specialist recruitment consultancy sourcing high calibre talent within the Payroll, Human Resources, Credit Control and Procurement sectors. We partner with a dynamic portfolio of clients from Blue-Chip Global Entities, the FTSE100, SMEs, Central & Local Government through to the Public and not-for-profit sectors. We are proud to be one of the fastest growing recruitment companies in the UK with excellent brand presence and reputation for exceptional delivery highlighted by our 5* Trustpilot rating.We are currently sourcing for a newly created role to sit within our Finance function and report into an outstanding Financial Controller who is highly respected within the organisation. The role has arisen organically due to company growth and will give the right individual the opportunity to grow and progress within a dynamic, fast-paced business, who are currently in the process of expanding their international footprint. Responsibilities: * Account payable: Manage and process invoices and expense claims, ensuring timely and accurate payment runs * Accounts receivable: assist in the invoicing processing * Bank reconciliation: reconcile bank statements regularly to ensure accuracy and identify any discrepancies * Assist with month end processes: coding and posting credit cards and petty cash, posting and reconciling intercompany journals * Assist with external audit requests to ensure smooth completion of the annual audit * Provide support to all aspects of the finance department as required Qualifications and experience: * AAT qualification or equivalent accounting qualification * Previous experience in a similar transactional finance or accounting role * Proficiency in MS Office, particularly Excel * Strong attention to details and accuracy in data entry and financial record-keeping 48787CVINDREC

Portfolio are proud to be exclusively representing our client who provide Legal Expenses and Commercial Liability protection to UK SME's. They have recently opened their expertise to the wider market and their insurance products will continue to help businesses facing a wide range of legal disputes, including employment issues, health and safety matters and tax investigation.They are recruiting a brand-new role in a new location, as they enter a new phase of growth and they begin to grow the team from Manchester with this role in Hinckley. It is the perfect opportunity for someone with casualty or legal expenses underwriting experience and a strong track record of working within a technical underwriting environment. Key Roles & Responsibilities: * Analyse, evaluate, and make underwriting decisions in line with underwriting guidelines and recommendations, coordinating with analysts and other underwriting staff. * Assist the CEO in the procurement of New Business opportunities. * Review and analyse new insurance applications for risk exposure and compliance within underwriting guidelines. * Meet and negotiate with clients and brokers to build relationships and to develop new and renewal business. * Review contract wordings to ensure that compliance is maintained. * Responsible for underwriting document filings, accuracy of data entries to systems and contract integrity for accounts underwritten. * Establish appropriate internal underwriting procedures and criteria to control risk. Person Specification: * A minimum of 3 years' property, casualty or legal expenses underwriting experience is required. * Strong analytic skills and numerical aptitude will be essential. * Excellent verbal and written communication skills, together with the ability to work well in a small team environment. * Liaise with all external parties as directed by the CEO. P970865NBINDMANS