The Portfolio Group Jobs
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We are currently recruiting for a client who are looking for a Payroll Administrator for a minimum of 6 months with a view to extend. The successful candidate will have strong end to end payroll experience, dealing with Clients. Key responsibilities of the Payroll Administrator will include: * setting up and processing new and existing payrolls for a portfolio of clients * adding new payroll clients to the system and creating their account with HMRC * processing all payroll and submitting RTI reports to HMRC * processing starters and leavers * calculating holiday pay, SMP, SSP, SPP * issuing payslips to employees and a breakdown summary to each client * ensuring the weekly and monthly submissions of auto-enrolment pensions * liaising with pension scheme providers to ensure all clients pension arrangements are in order * dealing with enquires from both clients and their employees * completing and submitting CIS returns * adhoc duties such as completing and submitting Declarations to TPR, HMRC reconciliations, Payroll Journals INDPAY45829SM
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Want a career in sales but not had the right opportunity or received the right training? We can change that! Our Sales Academy programme will help shape and mould you into a successful sales consultant!We are proud to be working exclusively with our client who is the UKs leading information resource platform for HR, H+S, Tax and Accounting. We are currently seeking an office-based business sales consultant to join our fast-growing busy team to support our BDMs on the field.This is a phenomenal opportunity to join a vibrant company that has been running for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum trusted service award 2023'.Your career will start with a Paid Sales Academy Training programme, this will give you all the right tools and knowledge to become a successful salesperson AND start earning commission from Day 1. More about the role…Sales consultant are the key to our continued growth and success, quite simply, the more business you win, the more money you earn. You will be responsible for making outbound calls to business owners, introducing our services, and creating a great opportunity for the business development team to sign up new clients for our services. What do we look for…We're looking for a dynamic, motivated, high-performing new Sales Consultant to join our team who will promote our HR Inform solutions. Your main marketing tools, with the help of your Business also inherit an existing client base from which you can develop new business.Industry experience is NOT required as full training is provided, but high energy and target focus are pre-requisite for the job. Day-to-Day Responsibilities * Schedule sales opportunities with senior professionals to promote HR Inform * Work with your Business Development Manager to generate a quarterly plan to maximise sales opportunities. * Self-generate new leads, appointments, and referrals through day-to-day new business activity. * Achieve quarterly sales targets. * Accurately build, manage, and maintain your sales pipeline. * Thrive to work in a fast-paced, target-focused high energy and high-reward culture. What you bring to the team * Pro-active and self-motivated attitude towards sales targets: Staff are expected to take responsibility for their individual targets. * Outgoing personality, with strong organisational skills and a tenacious nature * A professional and intelligent approach to work * Good business acumen, articulate, able to manage themselves. Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * Perk Box Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years Why Join the Team? My client is a leader in knowledge and content for the Accountancy, Compliance, HR and Health & Safety sectors. They have a fantastic reputation and client base within these industries and have aggressive growth plans for the next 3 years and beyond. You are joining their organisation at an incredibly exciting time. Their client base is ever-expanding and are now a multi-award-winning place…
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Retention Business Sales Consultant; London, Blackfriars - £27,000 plus Uncapped CommissionIs this you? A positive, organised, hardworking individual, who enjoys speaking to clients.Do you have a keen eye for detail?Are you self-motivated and looking for a new adventure?An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'. Job SummaryWorking alongside your Business Development Management you will both be responsible for delivering super service in retaining and developing clients and maximising sales and upsell opportunities. This will include contract renewals and renegotiation of terms in some cases including as part of complaint resolution. This is an ideal role for someone with a sales and customer service background, who is looking for an opportunity to work in a fast-growing and vibrant organisation. You will work with the Client Experience, Payment Team, and Sales departments. Day-to-Day Responsibilities * To be the first port of call in dealing with cancellation queries * To review and develop processes to ensure smooth and efficient service. * Understand customer issues and proactively identify a commercial solution. * To achieve and exceed customer retention targets. * Respond to customers in a timely and professional manner within SLA targets. * Work as part of a team to manage and maintain a customer base of over 15,000 businesses. * Collaborate across all teams to resolve client issues. * Match products and pricing with client needs * Renewal of client contracts to prevent loss to competitors, working alongside the Corporate BDMs where required. * Support our clients with business growth through the promotion of technical solutions. * Deliver a fantastic client experience. * Make outbound telephone contact with clients who cancel subscriptions and retain them as clients, having a positive impact on client retention rates. * Have excellent product knowledge. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Why join our Team? This is a fantastic multi-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their career. P45867FAINDLON
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Counselling Scheme - Graduate Greater Manchester
Permanent £25,000 - £25,000 Per Annum
Ref: P970496LSR7 Group
Are you a 2022 or 2023 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates TBC. * Start date -JanThis is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P970496LSR7INDMANS
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Trainee Counselling Programme Greater Manchester
Permanent £25,000 - £25,000 Per Annum
Ref: P970496LSR6 Group
Are you a 2022 or 2023 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates TBC. * Start date -JanThis is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P970496LSR6INDMANS
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Graduate Counselling Programme Greater Manchester
Permanent £25,000 - £25,000 Per Annum
Ref: P970496LSR5 Group
Are you a 2022 or 2023 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates TBC. * Start date -JanThis is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P970496LSR5INDMANS
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We are currently recruiting for a client who are looking for a Payroll Administrator for a minimum of 6 months with a view to extend. The successful candidate will have strong end to end payroll experience, dealing with Clients. Key responsibilities of the Payroll Administrator will include: * setting up and processing new and existing payrolls for a portfolio of clients * adding new payroll clients to the system and creating their account with HMRC * processing all payroll and submitting RTI reports to HMRC * processing starters and leavers * calculating holiday pay, SMP, SSP, SPP * issuing payslips to employees and a breakdown summary to each client * ensuring the weekly and monthly submissions of auto-enrolment pensions * liaising with pension scheme providers to ensure all clients pension arrangements are in order * dealing with enquires from both clients and their employees * completing and submitting CIS returns * adhoc duties such as completing and submitting Declarations to TPR, HMRC reconciliations, Payroll Journals INDPAY45829SM
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Full Time Digital Counsellor (Mon - Fri 12-8pm or 12-8pm Tues, Weds - Sat 9-5pm);Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offer the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The role requires high levels of professional standards whilst working in a digital environment, adhering to the company's core values and achieving daily goals. The counsellor will provide one off emotional support to individuals, conduct clinical assessments and sign post to specialised support services. The counsellor will support people to use the online health and wellbeing tools, including the company's online wellbeing platform. Job OverviewProviding emotional support and guidance via digital mediums to clients. Assisting with any general administration tasks and ensuring that you and fellow colleagues are providing appropriate emotional support, adhering to the BACP code of ethics. Day to day responsibilities as a Digital Counsellor: * To provide an efficient and effective digital counselling service to all service users. * To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed. * To take accurate information and record on the Health Assured data base. * Demonstrate a thorough understanding of the Health Assured products available to a service user and understand what support is most appropriate for the individual's needs. i.e., Debt, Legal, Critical Illness etc. * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department. * Respond to all web enquiries and tailor responses to meet individual requirements. * Provide "In the moment support" to service users via the live agent function. * To maintain a caseload of online CBT clients * Conduct full and robust clinical assessments in accordance to Health Assured's policy. * Effectively identify and manage risk in accordance with Health Assured's "Risk Policy". * To undertake training provided by Health Assured and to utilise appropriate skills within interactions, i.e. working with trauma, working with suicide, clinical assessment, safe guarding etc. Essential Skills and Competencies as a Digital Counsellor: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * To be a member of the BACP * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) with outstanding written communication, motivational and engagement skills. * High level of organisational ability; ability to work to tight deadlines and targets Desirable skills and Competencies for a Digital Counsellor: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Good communication…
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The role requires high levels of professional standards whilst working in a telephone environment, adhering to the company's core values and achieving daily goals. The counsellor will work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services. The counsellor will also have an active caseload of structured telephone and/ or video counselling clients, including Online CBT clients and Power to Recover clients. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities as a Helpline Counsellor: * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the Health Assured products legal advice, counselling support, medical helpline etc * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Provide "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * To take accurate information and record on the Health Assured data base * Conduct full and robust clinical assessments in accordance with Health Assured's procedures, ensuring the most clinically appropriate support is identified * To effectively identify and manage risk in accordance with Health Assured's "Risk Guidance Policy" * To undertake training provided by Health Assured and to utilise appropriate skills within calls, working with trauma, working with suicide, clinical assessment, safe guarding etc * Work to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * To maintain an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member…
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