The Portfolio Group Jobs

This is a new opportunity for a Payroll and Pensions Administrator to join this knowledgeable and supportive payroll team! You will work closely with the Payroll and Pensions Manager, to work to ensure their staff are paid efficiently and accurately, on time. You will utilise the tools and resources available to ensure the needs of all their stakeholders and comply with legal matters. You will co-ordinate effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activity, ensuring a cost-effective and efficient service. The Payroll and Pensions team is currently the Payroll and Pensions Manager, who you will be reporting into. KEY RESPONSIBILITIES * Take ownership of administrative tasks in the payroll and pensions process, be the point of contact for enquiries in this area, and proactively resolve, signpost, or seek support on any issues or challenges which may arise. * Support the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution. * Support timely delivery of accurate payroll services to all employees within the organisation and our subsidiaries. * Act as the first point of contact to employees for the Payroll and Pensions team. * Ensure the process for all adaptations are carried out in a timely manner. * Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies. * Ensure internal policies and processes are followed across all workflows, seeking support where challenges arise from colleagues. * Work in collaboration with functions within the organisation to ensure consistency of information and process. * Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. What we are looking for: * Experience in a similar role, taking on similar responsibilities in payroll capacity * Experience in providing a high level of quality administration and customer support * Experience of providing a high level of numerical administration and communications, commensurate to the level of the role * IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook * Ability and willingness to attend regular visits to our different service locations * Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role. Non- Essentials * Experience in a similar size organisation with a complex payroll delivered in house * Ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports * Knowledge of the education sector INDPAY47645LWR1

A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR4INDHIN

A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR3INDHIN

My client is a market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business. This is an ideal role for an experienced auditor with strong technical knowledge, excellent writing skills and a keen interest in media/publishing to join an expert and enthusiastic Audit and Accounting (A&A) author team. Job Purpose:The A&A technical writer team are responsible for writing and reviewing content for the A&A segment They work with commercial, sales, IT, and editorial teams to innovate the way that content is delivered to maximise the value to our clients. The team also deliver technical and product training and are expected to be active members of external technical committees, for example at ICAEW. Day to Day Responsibilities as a Senior Audit Technical Writer: * Take responsibility for certain audit and practice management products. * Get involved in supporting commercial and content partnerships for example with audit software companies. * Lead transformation projects for content, products, and processes. * Research and perform or review authoring update work on the A&A products as appropriate for the candidate's expertise and the roles of other team members. This could include: * commentary, insights, and analysis. * tools including audit programmes, model accounts and disclosure checklists. * online training materials (podcasts, videos, recording audio, preparing slides and notes). * contributing articles for news updates, Accountancy Daily and social media. * UK GAAP and IFRS presentation, measurement, and disclosure. * company law and corporate governance; and * practice management guides and tools What you bring to the team: * Qualified ACA, ACCA, FCA or FCCA. * Experience of working within an accounting practice environment, typically within the audit function. * Professional knowledge of and strong technical grounding in the areas of auditing and IFRS and UK GAAP accounting, ethics, quality, and risk. * Proven writing and presentation skills, including the ability to convey complex themes in an accessible way to a variety of audiences with varying levels of expertise. * Strong excel, word and IT skills and experience in audit software. * Interest in media/publishing. * Confident in helping clients. * Superb teamwork and communication. Employee Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P967616LS1R20INDHIN

Senior Complaints Handler - Salary: £25,000Calling all Customer service superstars! We are seeking a professional and motivated Customer Service professional to join a leading SaaS brand in Manchester! Role DescriptionProviding a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Main Responsibilities * Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised * Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk * Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage * Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice * Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Skills and Experience * Customer service experience is essential * The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment Benefits * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 47972LSR2INDMANJ

bright new opportunity has arisen within Bristol, our client is seeking a diligent and proactive individual to join their payroll team on a full time permanent basis. The role of Payroll Assistant will include. * Managing end-to-end payroll * Liaising with clients * Calculating statutory payments This incredible role will suit a someone who is looking to further expand their payroll knowledge as well succeed within a promising role! An incredible starting salary is on offer along with a brilliant benefits package, which includes, free parking, flexitime, pension, plus 25 days holiday plus bank holidays! Get in touch now to find out more… 47563TFOR1INDPAYS

My client is a market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business. This is an ideal role for an experienced auditor with strong technical knowledge, excellent writing skills and a keen interest in media/publishing to join an expert and enthusiastic Audit and Accounting (A&A) author team. Job Purpose:The A&A technical writer team are responsible for writing and reviewing content for the A&A segment They work with commercial, sales, IT, and editorial teams to innovate the way that content is delivered to maximise the value to our clients. The team also deliver technical and product training and are expected to be active members of external technical committees, for example at ICAEW. Day to Day Responsibilities as a Senior Audit Technical Writer: * Take responsibility for certain audit and practice management products. * Get involved in supporting commercial and content partnerships for example with audit software companies. * Lead transformation projects for content, products, and processes. * Research and perform or review authoring update work on the A&A products as appropriate for the candidate's expertise and the roles of other team members. This could include: * commentary, insights, and analysis. * tools including audit programmes, model accounts and disclosure checklists. * online training materials (podcasts, videos, recording audio, preparing slides and notes). * contributing articles for news updates, Accountancy Daily and social media. * UK GAAP and IFRS presentation, measurement, and disclosure. * company law and corporate governance; and * practice management guides and tools What you bring to the team: * Qualified ACA, ACCA, FCA or FCCA. * Experience of working within an accounting practice environment, typically within the audit function. * Professional knowledge of and strong technical grounding in the areas of auditing and IFRS and UK GAAP accounting, ethics, quality, and risk. * Proven writing and presentation skills, including the ability to convey complex themes in an accessible way to a variety of audiences with varying levels of expertise. * Strong excel, word and IT skills and experience in audit software. * Interest in media/publishing. * Confident in helping clients. * Superb teamwork and communication. Employee Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P967616LS1R19INDHIN

Calling all Events & Marketing Superstars!We are supporting a dynamic leader in the professional services sector, with their search to find an energetic and results-focused Events and Marketing Executive - someone to accelerate their events programme and drive marketing efforts!This is a fantastic opportunity to take ownership of exciting multi-channel campaigns, collaborate cross-functionally with teams, and shape the future of events within a fast-growing division. If you're passionate about marketing, events, and content creation, this role will give you the scope to grow, learn, and progress through structured career pathways. TikTok & Podcast Strategy * Launch and manage the brand on TikTok, creating engaging, trend-focused content to boost visibility and engagement. * Develop and execute multiple podcast series, handling everything from content planning and guest coordination to recording, editing, and promotion. * Integrate TikTok and podcast efforts into broader marketing campaigns to maximise impact. * Monitor performance metrics and provide insights to optimise future content strategies. Event Management & Strategy * Lead the management and growth of webinars and digital events, targeting business-set goals. * Collaborate on vision and growth with senior leadership, taking ownership of the digital event schedule. * Craft engaging briefs for webinars/events that appeal to the right audience, including partners and associations. * Drive registration for events with audiences ranging from 500 to 14,000 attendees. * Coordinate post-event processes, ensuring leads are followed up to maximise new business opportunities. Multi-Channel Marketing Campaigns * Contribute to strategic campaigns aimed at driving leads and conversions. * Build and manage email campaigns, nurturing leads and reporting on performance. * Work closely with the sales team to enable new product launches and proposals. Content Creation & CRM Management * Create case studies and customer success stories to showcase event results. * Maintain CRM systems with all relevant event, attendee, and business data to demonstrate ROI. * Ensure all marketing materials and event content meet branding guidelines. Team Collaboration & Stakeholder Engagement * Support internal teams, including BDMs, BSCs, and senior stakeholders, ensuring clear communication throughout the event process. * Liaise with external partners to ensure events are relevant and aligned with their audience needs. Skills & Experience * Proven experience in a fast-paced marketing environment, ideally within B2B. * Strong creativity and writing skills with a passion for content creation (social media, podcasts, etc.). * Experience in managing and delivering successful B2B events, webinars, or podcasts. * Excellent time management and organisational skills, with the ability to meet tight deadlines. * Ability to collaborate effectively across departments, with strong communication skills. * Eye for detail and a passion for producing high-quality work. 965357CCR6INDLON

We are currently working with our client who is seeking an organised and proactive HR Administrator to support the HR Team in delivering high-quality services. The ideal candidate will possess strong attention to detail, excellent communication skills, and the ability to thrive in a dynamic environment. Key Responsibilities: * Provide administrative support to the HR Department * Assist with HR processes related to recruitment, onboarding, and compliance * Maintain and secure employee records and personnel files * Ensure accurate data for payroll and HR reporting * Conduct safeguarding checks, including references and DBS checks * Act as a point of contact for HR-related inquiries * Track probation and absence management processes * Contribute to ongoing improvements in HR services Qualifications and Skills: * Level 2 qualification in English, Maths, and Science * Strong administrative and organizational skills * Excellent communication abilities, both written and verbal * Experience with IT applications * Ability to work independently and collaboratively * Commitment to confidentiality and safeguarding Note: An Enhanced DBS Disclosure is required. Benefits: * Private healthcare * Generous leave and two weeks of fully paid paternity leave * Access to pension schemes (Teachers or Local Government) * On-site nursery and fitness suite * Employee Assistance Programme for 24/7 support * Professional development investment and career opportunities * Free parking, hot drinks, and cycle shower facilities * Team-building initiatives and community events 48155CHINDHRR