Permanent Group Jobs
-
Health and Safety Operations Manager Birmingham
Permanent £45,000 - £48,500 Per Annum
Ref: 48340LSR Group
Field Based (OTE of over £65,000) Comprising of £48,500 Basic + Car or Car Allowance + Group UKI BonusesAre you looking for your next challenge?Keen to find an organisation which supports your personal growth and development?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Health and Safety Team Leader to add to their growing team in the UK.Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you an experienced and conscientious individual with a passion for health and safety? * Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development?If so, we want to hear from you.. Job PurposeLeading and developing the Health & Safety Consltancy field team, their operations, technical competency and effective delivery and targets of the services across the UK. RequirementsAt least a Diploma level, or equivalent, of H&S Qualifications, member of IOSH, Experience in Team Leadership & H&S Consultancy. Job OverviewHeading up and developing technical and best practice methods of the H&S Field Consultants to ensure departmental and individual competencies, protocols, targets and KPIs are met. Main Duties / Day-to-Day Responsibilities * Manage the UK field team in their development and meeting targets. * Have an active role in the department, ensuring continuous improvement and operational effectiveness. * To ensure that the field Consultants are managed in line with company procedures and protocols and to ensure they achieve their required KPI's * To carry out own Reviews and accompanied quality visits in line with individual targets * To be part of the selection, interview and induction process for new field Consultants * To ensure there is UK regional coverage and effectiveness. * To provide support to consultants regarding protocols and service-related matters Benefits * Profit Share Scheme * Offices Based in the heart of Manchester * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 48340LSRINDFIR
-
Field Based (OTE of over £65,000) Comprising of £48,500 Basic + Car or Car Allowance + Group UKI BonusesAre you looking for your next challenge?Keen to find an organisation which supports your personal growth and development?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Health and Safety Team Leader to add to their growing team in the UK.Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you an experienced and conscientious individual with a passion for health and safety? * Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development?If so, we want to hear from you.. Job PurposeLeading and developing the Health & Safety Consltancy field team, their operations, technical competency and effective delivery and targets of the services across the UK. RequirementsAt least a Diploma level, or equivalent, of H&S Qualifications, member of IOSH, Experience in Team Leadership & H&S Consultancy. Job OverviewHeading up and developing technical and best practice methods of the H&S Field Consultants to ensure departmental and individual competencies, protocols, targets and KPIs are met. Main Duties / Day-to-Day Responsibilities * Manage the UK field team in their development and meeting targets. * Have an active role in the department, ensuring continuous improvement and operational effectiveness. * To ensure that the field Consultants are managed in line with company procedures and protocols and to ensure they achieve their required KPI's * To carry out own Reviews and accompanied quality visits in line with individual targets * To be part of the selection, interview and induction process for new field Consultants * To ensure there is UK regional coverage and effectiveness. * To provide support to consultants regarding protocols and service-related matters Benefits * Profit Share Scheme * Offices Based in the heart of Manchester * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 48340LSR2INDFIR
-
Health and Safety Team Leader North Yorkshire
Permanent £45,000 - £48,500 Per Annum
Ref: 48340LS1R3 Group
Field Based (OTE of over £65,000) Comprising of £48,500 Basic + Car or Car Allowance + Group UKI BonusesAre you looking for your next challenge?Keen to find an organisation which supports your personal growth and development?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Health and Safety Team Leader to add to their growing team in the UK.Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you an experienced and conscientious individual with a passion for health and safety? * Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development?If so, we want to hear from you.. Job PurposeLeading and developing the Health & Safety Consltancy field team, their operations, technical competency and effective delivery and targets of the services across the UK. RequirementsAt least a Diploma level, or equivalent, of H&S Qualifications, member of IOSH, Experience in Team Leadership & H&S Consultancy. Job OverviewHeading up and developing technical and best practice methods of the H&S Field Consultants to ensure departmental and individual competencies, protocols, targets and KPIs are met. Main Duties / Day-to-Day Responsibilities * Manage the UK field team in their development and meeting targets. * Have an active role in the department, ensuring continuous improvement and operational effectiveness. * To ensure that the field Consultants are managed in line with company procedures and protocols and to ensure they achieve their required KPI's * To carry out own Reviews and accompanied quality visits in line with individual targets * To be part of the selection, interview and induction process for new field Consultants * To ensure there is UK regional coverage and effectiveness. * To provide support to consultants regarding protocols and service-related matters Benefits * Profit Share Scheme * Offices Based in the heart of Manchester * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 48340LS1R3INDFIR
-
Health and Safety Team Leader South Yorkshire
Permanent £45,000 - £48,500 Per Annum
Ref: 48340LS2R4 Group
Field Based (OTE of over £65,000) Comprising of £48,500 Basic + Car or Car Allowance + Group UKI BonusesAre you looking for your next challenge?Keen to find an organisation which supports your personal growth and development?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Health and Safety Team Leader to add to their growing team in the UK.Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you an experienced and conscientious individual with a passion for health and safety? * Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development?If so, we want to hear from you.. Job PurposeLeading and developing the Health & Safety Consltancy field team, their operations, technical competency and effective delivery and targets of the services across the UK. RequirementsAt least a Diploma level, or equivalent, of H&S Qualifications, member of IOSH, Experience in Team Leadership & H&S Consultancy. Job OverviewHeading up and developing technical and best practice methods of the H&S Field Consultants to ensure departmental and individual competencies, protocols, targets and KPIs are met. Main Duties / Day-to-Day Responsibilities * Manage the UK field team in their development and meeting targets. * Have an active role in the department, ensuring continuous improvement and operational effectiveness. * To ensure that the field Consultants are managed in line with company procedures and protocols and to ensure they achieve their required KPI's * To carry out own Reviews and accompanied quality visits in line with individual targets * To be part of the selection, interview and induction process for new field Consultants * To ensure there is UK regional coverage and effectiveness. * To provide support to consultants regarding protocols and service-related matters Benefits * Profit Share Scheme * Offices Based in the heart of Manchester * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 48340LS2R4INDFIR
-
A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR5INDHIN
-
A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR6INDHIN
-
Are you a safety professional with a passion for keeping people safe and a knack for inspiring others to do the same? If you're nodding, then keep reading-this could be your next big move!Keen to complete your H&S NVQ Level 6, funded and supported through to completion?Portfolio have partnered up with an established global consultancy, on the hunt for a rockstar Health and Safety Advisor to join their growing team. This isn't just a job; it's a chance to work with an award-winning consultancy group that values innovative thinking and top tier service!My client will support this individual to obtain there diploma alongside various other qualifcations and courses! Day to Day * Lead Health & Safety service visits, providing expert advice and thorough documentation. * Be the go-to for Health & Safety guidance, investigation, and compliance. * Build strong relationships with clients, delivering a high-quality, cost-effective consultancy service. * Support clients in crisis management and help them navigate Health & Safety regulations with ease. * Maintain a professional attitude and ensure you're always on top of industry best practices. YOU? * TechIOSH * Comprehensive knowledge of Health and Safety rules and regulations. * A confident communicator with a knack for building relationships. * Proven problem-solving skills and the ability to think on your feet. * A team player who can also work independently. * Flexibility to adapt to changing demands and thrive in a fast-paced environment. Lets talk benefits.. * Company-wide profit-sharing scheme. * Car allowance of £6,000 or a Tesla company car (your choice!). * Remote and field-based work for ultimate flexibility. * 25 holidays plus bank holidays, with more holidays added as you stay with us, including your birthday off! * Christmas bonus after a qualifying period. * Private health insurance, a Medicash plan, and a pension scheme. * Additional perks like Bike to Work, social events, and more! Ready to join a dynamic team that's shaping the future of Health and Safety? 963438CC9R10INDFIR
-
Are you a safety professional with a passion for keeping people safe and a knack for inspiring others to do the same? If you're nodding, then keep reading-this could be your next big move!Keen to complete your H&S NVQ Level 6, funded and supported through to completion?Portfolio have partnered up with an established global consultancy, on the hunt for a rockstar Health and Safety Advisor to join their growing team. This isn't just a job; it's a chance to work with an award-winning consultancy group that values innovative thinking and top tier service!My client will support this individual to obtain there diploma alongside various other qualifcations and courses! Day to Day * Lead Health & Safety service visits, providing expert advice and thorough documentation. * Be the go-to for Health & Safety guidance, investigation, and compliance. * Build strong relationships with clients, delivering a high-quality, cost-effective consultancy service. * Support clients in crisis management and help them navigate Health & Safety regulations with ease. * Maintain a professional attitude and ensure you're always on top of industry best practices. YOU? * TechIOSH * Comprehensive knowledge of Health and Safety rules and regulations. * A confident communicator with a knack for building relationships. * Proven problem-solving skills and the ability to think on your feet. * A team player who can also work independently. * Flexibility to adapt to changing demands and thrive in a fast-paced environment. Lets talk benefits.. * Company-wide profit-sharing scheme. * Car allowance of £6,000 or a Tesla company car (your choice!). * Remote and field-based work for ultimate flexibility. * 25 holidays plus bank holidays, with more holidays added as you stay with us, including your birthday off! * Christmas bonus after a qualifying period. * Private health insurance, a Medicash plan, and a pension scheme. * Additional perks like Bike to Work, social events, and more! Ready to join a dynamic team that's shaping the future of Health and Safety? 963438CC8R9INDFIR
-
Customer Service Team Leader Greater Manchester
Permanent £28,000 - £30,000 Per Annum
Ref: 47973LF Group
Are you an Experienced Customer Service Team Leader looking for a new challenge?Do you always put the customer first while creating a happy, supportive environment for your team? If you have at least 1 year customer service team management experience, preferably within a software company, please apply today and we'll be in touch! We are looking for an experienced Customer Service team Leader to manage a team of 10 Account managers. Working with the Onboarding team you will be responsible for all coaching, QA, KPI's as well as HR issues. We are looking for someone who is very hands on and visible, who doesn't mind getting stuck in when needed and help with escalations, demo's of the software / platform and supporting their team! Role DescriptionSupport the BrightHR Activation and Engagement Specialist team, encouraging best practice and Service Level Adherence (SLA). Meet and exceed all personal KPIs and drive the Support team to deliver against their own objectives. Contribute to team activities, leading by example and encouraging colleagues to follow suit. Be available to assist in resolving complex technical queries and complaints and assist the Onboarding Manager in identifying career progression and training opportunities. Main Responsibilities * Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. * Provide daily and weekly MI on team performance KPI and SLA adherence to team and senior stakeholders. * Provide feedback to the team on both positive and negative service issues, giving praise to individuals where due. * Conduct at least 4 weekly call quality assessments and provide timely feedback and coaching to team. * Lead the Engagement Team to achieve minimum 50% onboarded clients within 30 days from registration. * Develop and guide the Activation Team to deliver minimum 80% activated clients. * Contribute to 5-star online reviews and positive feedback and always provide an excellent customer service. * Identify individual training needs/performance issues and assist the Head of Onboarding & Engagement Manager in implementing career development plans/performance management plans where necessary. * Be available to resolve complex complaints within contractual SLA and adherence/behaviours are always met. * Ensure processes are followed and provide suggestions for improvement where processes are failing. * Conduct BrightHR demos to prospect clients ensuring feedback is provided to the Business Development Managers. * Delegate tasks to individuals to ensure that the team is operating efficiently and to maximum capacity. * Conduct all internal and external training sessions where required across the Peninsula Group. The above is not an exhaustive list of responsibilities and the successful candidate will be expected to carry out duties, outside of their usual role. These duties may include out of hours/ weekend working to suit the needs of the business. The successful candidate should possess the following skills and experience: * Excellent customer service skills * Strong leadership skills * The ability to present information confidently and accurately * Minimum 1 years team management experience Benefits * 25 days' holiday,…