Permanent Group Jobs

We're seeking a motivated and well-organised individual to join our clients Marketing team as a Campaign Coordinator!Reporting to the Head of Digital Growth, you will be responsible for developing and executing compelling targeted lead generation and nurture campaigns, ensuring effective cross-department communication. The ideal candidate will possess strong digital marketing skills, excellent communication and organisation abilities, and a passion for driving business growth through collaborative efforts. Day to Day * Collaborate with sales, content, and data analytics teams to identify key themes and target ideal customer profiles and buying personas. * Develop targeted and compelling growth campaigns, including inbound, outreach, and nurture campaigns. * Utilize targeting, content, and channel strategies to achieve key targets. * Schedule and distribute campaign materials, and manage sales enablement documentation. * Assist in developing and implementing prospect engagement initiatives with sales to achieve company objectives. * Monitor and report on leads, coordinating with sales for follow-up. Campaign Coordination & Planning * Develop a quarterly campaign schedule per target audience in agreement with the Head of Digital Growth. * Coordinate with the cross-functional marketing team for roadmap planning, campaign briefing, and execution across various channels. * Collaborate with content, video, webinar, and design teams to create and repurpose campaign content. * Manage the end-to-end campaign process, from data collection and research to execution and reporting. * Coordinate campaign execution via management tools, communicating status and deadlines to senior managers. * Share performance insights and coordinate debriefing sessions to optimize future campaigns. * Work with the marketing automation team to ensure "always on" brand channels are updated monthly. * Research industry trends and highlight themes for campaign planning. YOU? * 5 years' experience in lead generation and nurture campaign building * Experience with campaign management tools such as Jira and Marketo (preferred) * Strong writing skills for email and web * Basic experience with Adobe Suite (Photoshop, InDesign) * Experience using Canva * Highly organised with strong attention to detail * Excellent time and resource management skills * Excellent communication skills for cross-department coordination * Analytical skills with experience using GA4 and Excel * Experience with Salesforce in a commercial sales-led organisation If you have experience within a sales and marketing campaign role and possess the necessary data proficiency and analytical skills to excel - we would love to hear from you! 966937CCRINDLON

Complaints Handler5 days a week in office Based in Hinckley Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Complaints Handler to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach. Your will be responsible for hitting cash collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48472CHR2INDMANJ

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Advisor, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LS2R4INDFIR

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Advisor, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LS1R3INDFIR

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Advisor, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LSR2INDFIR

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LSRINDFIR

A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR5INDHIN

Wellbeing Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R12INDMANS

Wellbeing Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R9INDHA