Permanent Group Jobs

Are you a passionate professional dedicated to health and safety? Looking for a role that offers flexibility, a clear career path, and abundant opportunities for growth? Look no further! Portfolio is thrilled to partner with a leading global consultancy on an exclusive search for a dynamic Health and Safety Consultant to join their expanding team. This consultancy group, renowned for its excellence and commitment across various sectors, is on a mission to deliver top-notch health and safety guidance to a diverse range of clients worldwide. Whether you're an experienced consultant or looking to break into the field, we want innovative thinkers who are eager to elevate health and safety standards. If you thrive on creating impactful experiences for clients, we'd love to hear from you! As a Health and Safety Consultant, you'll lead contractual service visits, providing invaluable documentation and expert advice. You'll work closely with clients to foster strong relationships and deliver high-quality, cost-effective consultancy services. If you possess a high level of technical expertise and a drive for excellence, this role is for you! Day to Day * Conduct yourself professionally, adhering to all company policies and protocols. * Engage with clients through on-site visits, delivering tailored advice and support. * Investigate incidents and accidents, recommending preventative measures. * Manage health and safety visits according to departmental guidelines. * Provide clients with guidance on Health and Safety Management systems. * Act as a personal Health and Safety lead for your clients. * Advise on best practices and standards affecting their business. * Effectively manage your time to deliver efficient client service. * Participate in ongoing training to maintain your professional skills. * Maintain your company vehicle's cleanliness and security. * Support clients during crises with effective management strategies. YOU? * Well-versed in Health and Safety regulations. * A strong communicator with exceptional relationship-building skills. * Confident in offering practical solutions to clients. * Committed to delivering high-quality consultancy within commercial boundaries. * Capable of working independently and as part of a collaborative team. * Adaptable and flexible in a fast-paced environment. * Detail-oriented, with excellent organisational and problem-solving abilities. * Proactive and process-driven, ready to tackle multiple projects simultaneously. What's on Offer? * Inclusive company-wide profit share scheme - BONUS * Car allowance of £6,000 or a NEW EV company car. * Flexible field-based, remote/home working. * Generous holiday package: 25 days plus bank holidays, increasing with service, plus your birthday off. * Christmas bonus after qualifying period. * Medicash Plan. * Exciting social events. * Pension Scheme. * Private health insurance after the qualifying period. If you're ready to make a difference in the world of health and safety, apply today and become part of a team that values innovation, commitment, and excellence! 963438CC13R16INDFIR

Are you a passionate professional dedicated to health and safety? Looking for a role that offers flexibility, a clear career path, and abundant opportunities for growth? Look no further! Portfolio is thrilled to partner with a leading global consultancy on an exclusive search for a dynamic Health and Safety Consultant to join their expanding team. This consultancy group, renowned for its excellence and commitment across various sectors, is on a mission to deliver top-notch health and safety guidance to a diverse range of clients worldwide. Whether you're an experienced consultant or looking to break into the field, we want innovative thinkers who are eager to elevate health and safety standards. If you thrive on creating impactful experiences for clients, we'd love to hear from you! As a Health and Safety Consultant, you'll lead contractual service visits, providing invaluable documentation and expert advice. You'll work closely with clients to foster strong relationships and deliver high-quality, cost-effective consultancy services. If you possess a high level of technical expertise and a drive for excellence, this role is for you! Day to Day * Conduct yourself professionally, adhering to all company policies and protocols. * Engage with clients through on-site visits, delivering tailored advice and support. * Investigate incidents and accidents, recommending preventative measures. * Manage health and safety visits according to departmental guidelines. * Provide clients with guidance on Health and Safety Management systems. * Act as a personal Health and Safety lead for your clients. * Advise on best practices and standards affecting their business. * Effectively manage your time to deliver efficient client service. * Participate in ongoing training to maintain your professional skills. * Maintain your company vehicle's cleanliness and security. * Support clients during crises with effective management strategies. YOU? * Well-versed in Health and Safety regulations. * A strong communicator with exceptional relationship-building skills. * Confident in offering practical solutions to clients. * Committed to delivering high-quality consultancy within commercial boundaries. * Capable of working independently and as part of a collaborative team. * Adaptable and flexible in a fast-paced environment. * Detail-oriented, with excellent organisational and problem-solving abilities. * Proactive and process-driven, ready to tackle multiple projects simultaneously. What's on Offer? * Inclusive company-wide profit share scheme - BONUS * Car allowance of £6,000 or a NEW EV company car. * Flexible field-based, remote/home working. * Generous holiday package: 25 days plus bank holidays, increasing with service, plus your birthday off. * Christmas bonus after qualifying period. * Medicash Plan. * Exciting social events. * Pension Scheme. * Private health insurance after the qualifying period. If you're ready to make a difference in the world of health and safety, apply today and become part of a team that values innovation, commitment, and excellence! 963438CC12R15INDFIR

As the Retention Specialist plays a key role in driving growth by ensuring the satisfaction and loyalty of our existing clients through a superior service strategy. This position involves identifying clients with additional needs and successfully closing upsell and new business opportunities. You will manage the retention, renegotiation, and renewal of contracts, with a focus on enhancing the customer experience to boost revenue and cultivate long-term relationships. You will be working in the heart of Downtown Toronto, off of King Station on a full-time basis!2 years of sales experience and client retention experience is a strong asset! Key Responsibilities: * Achieve and surpass quarterly growth targets and individual KPIs. * Engage with clients to understand their needs, concerns, and objectives regarding contract renewals. * Negotiate contract terms and conditions to align client needs with organizational goals. * Collaborate with sales, account management, and legal teams to streamline the retention, renegotiation, and renewal processes. * Maintain accurate records of client interactions, negotiations, and outcomes in Salesforce. * Proactively monitor contract expiration dates and initiate renewal discussions with clients. * Serve as a liaison between clients and internal teams, ensuring retention efforts deliver exceptional value to clients. * Identify opportunities to enhance contract value by discussing additional products and services tailored to small businesses. * Work with finance and credit control to retain clients facing financial challenges. * Generate new business opportunities through referrals and networking within the existing client base. * Enhance client sentiment and online reputation by consistently delivering exceptional service. * Stay informed and knowledgeable about all my client's products. Qualifications: * Proven experience in a client-facing role focused on retention through negotiation in a B2B setting. * Strong communication skills with the ability to build rapport and influence outcomes. * Excellent problem-solving skills with a proactive approach to addressing client challenges. * Detail-oriented with strong organizational abilities. * Familiarity with Salesforce is a plus. * Ability to excel in a fast-paced, dynamic environment. * Experience working in SaaS Perks and Benefits: * Three weeks of vacation, with additional vacation days increasing after two and five years of service * Birthday day off * RRSP matching program * Enhanced health and dental benefits If you are ready to take on this dynamic role and contribute to our success, apply now and be part of a team that values innovation and excellence! INDCAN 48512CN

The Senior HR Advisor will assume responsibility for delivering expert and strategically driven HR advice to a dynamic and expanding client base, predominantly through telephone calls. This role will involve offering comprehensive guidance and solutions to clients across a broad spectrum of HR issues, ranging from routine inquiries to intricate and complex matters.Day-to-Day Duties and Responsibilities: * To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email * To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc. * To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided * To actively own cases to resolution, building rapport and working relationships with clients on each interaction * To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case * To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date * To achieve clear and measured KPIs and to work within set SLAs to provide first call resolution * To log all advice accurately onto Salesforce and other systems * To follow internal protocols for managing and escalating cases where applicableEducation/Experience: * CHRP/CPHR designation is highly preferred. * A minimum of five (5) years of HR advising. * A degree or diploma from an accredited HR education or training program. * Ability to work under pressure in a fast-moving, performance-driven environment * Excellent communication skills * Ability to juggle multiple tasks, prioritizing your workload accordingly * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre * The ability to motivate yourself and those around you * An organized self-starter with an enthusiasm for exceptional service deliveryBenefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2- and 5-years' service MC48509INDCAN

This is a once in a career opportunity for an exceptional Salesperson to join a truly Sales Led business, the industry leading EAP and OH provider & Sunday Times best companies to work for Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 companies and a group turnover more than £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual.A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team. 1 Motivate and drive the performance of a team of 15+ Business Sales Consultants 2 Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent. 3 To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved. 4 To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.Benefits 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years' service 5 Contractual sick pay 6 Private medical insurance after 5 years' service 7 Pension Plan and Life Insurance 8 Pension plan contributions increase after 5- and 7-years' service 9 Holiday season bonus after 3 years' service 10 Profit share scheme 11 Season ticket loan scheme 12 Cycle to work scheme 13 Access to Employee Assistance Programme 14 Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! 15 Company incentives, access to discount schemesINDFIR

This is a once in a career opportunity for an exceptional Salesperson to join a truly Sales Led business, the industry leading EAP and OH provider & Sunday Times best companies to work for Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 companies and a group turnover more than £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual.A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team. 1 Motivate and drive the performance of a team of 15+ Business Sales Consultants 2 Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent. 3 To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved. 4 To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.Benefits 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years' service 5 Contractual sick pay 6 Private medical insurance after 5 years' service 7 Pension Plan and Life Insurance 8 Pension plan contributions increase after 5- and 7-years' service 9 Holiday season bonus after 3 years' service 10 Profit share scheme 11 Season ticket loan scheme 12 Cycle to work scheme 13 Access to Employee Assistance Programme 14 Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! 15 Company incentives, access to discount schemesINDFIR

* Is this you? A positive, organised, hardworking individual, who enjoys speaking to clients. * Do you have a keen eye for detail? * Are you self-motivated and looking for a new adventure?The Portfolio Group have a phenomenal opportunity on the table... we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing. Job OverviewThe role requires you to deliver an exceptional level of service in order to retain our clients. You will be the first point of contact for any clients who wish to renegotiate or cancel their agreement. Your key focus will be retaining our clients by resolving any issues or concerns raised, whilst achieving and delivering excellence in service by providing fast client focused solutions. Day-to-Day Responsibilities * Being the first point of contact for any client wishing to discuss their continuous service agreement * Retaining clients on their continuous service agreement and avoid them from renegotiating their terms and conditions * Ensuring that all client service issues are thoroughly investigated through discussion with the client and appropriate internal departments * Ensuring that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention * Ensuring that all client service issues whether verbal or written are acknowledged in line with the complaint's procedure * Understanding all client databases and systems to adequately investigate and respond to the client What you Bring to the Team * A target driven individual who thrives on personal and team success * Total commitment to client retention * Thrives from client success * A positive attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team * A strong communicator with excellent interpersonal skills and works well in a team * Ability to deal with challenging conversations * Ability to work in a fast-paced environment * Strong time management skills * A dynamic and flexible approach, as well as the ability to work under pressure Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 year 474497MARINDHIN

Building Services ManagerOur client are a global HR and Health & Safety consultancy, seeking to hire a Building Services Manager to be responsible for the day-to-day operation of property portfolio consisting of 7 buildings across UK and Ireland. Position OverviewResponsible for Contractor Management and all health, safety, environmental monitoring, and compliance for both properties. Setting out the standards of workmanship expected from all service providers and ensuring service excellence and adherence to Health and Safety Rules for Contractors, Site Rules and Emergency Procedures.Monthly Meetings with main service providers, Maintenance, Security and Cleaning to review performance and also discuss improvements and innovations. Regular meetings with site teams to ensure everything is kept on top of at both sites, and internal tenants' meetings.Lead on carbon reduction strategy across the estate and improve our EPC rating for wholly owned buildings. Key accountabilities and objectives * Ensuring building remains operational and building services providing correct equipment * Maintaining building compliance is always up to date across all our portfolio * Ensuring the Health and Safety for all occupants and visitors * Managing all repairs and maintenance * Owning the building disaster recovery plan and business continuity plan * Managing the operating and maintenance budgets and annual service charge budgets * Coordinating the external risk assessments, audits and reviews * Taking the lead in the building related elements of ISO450001, ISO270001, ISO 50001 and ISO 140001. * Managing the energy usage and increasing EPC rating. Benefits * 25 Days holiday rising to 27 Days after 2 years and 28 Days after 5 years (not applicable for Field Sales, they receive 22 days) * Additional day off for your Birthday * Medicash cash plan * Profit share scheme dependent on targets set, non-contractual. * Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years. * Enhanced sick pay 1 week for up to 12 months service, then increases to up to 3 weeks. * Cycle to work scheme. * Season Ticket Loan Scheme * Christmas Bonus applicable after 3 years' service, additional weeks' pay paid in December. * 24/7 Access to Health at Work * Auto enrolment onto the Group Life Insurance scheme * Bupa individual health care cover after 5 years' service * Bakers Breakfast every Monday for office-based staff. * Free Fruit every Wednesday for office-based staff. * Discounted parking for Manchester staff at AO Arena for a monthly ticket * Refer a friend scheme, standard scheme is £500 after probationary period. Some Departments will offer enhanced incentives for particular roles. 48787LSRINDMANS

Building Services and Energy ManagerOur client are a global HR and Health & Safety consultancy, seeking to hire a Building Services Manager to be responsible for the day-to-day operation of property portfolio consisting of 7 buildings across UK and Ireland. Position OverviewResponsible for Contractor Management and all health, safety, environmental monitoring, and compliance for both properties. Setting out the standards of workmanship expected from all service providers and ensuring service excellence and adherence to Health and Safety Rules for Contractors, Site Rules and Emergency Procedures.Monthly Meetings with main service providers, Maintenance, Security and Cleaning to review performance and also discuss improvements and innovations. Regular meetings with site teams to ensure everything is kept on top of at both sites, and internal tenants' meetings.Lead on carbon reduction strategy across the estate and improve our EPC rating for wholly owned buildings. Key accountabilities and objectives * Ensuring building remains operational and building services providing correct equipment * Maintaining building compliance is always up to date across all our portfolio * Ensuring the Health and Safety for all occupants and visitors * Managing all repairs and maintenance * Owning the building disaster recovery plan and business continuity plan * Managing the operating and maintenance budgets and annual service charge budgets * Coordinating the external risk assessments, audits and reviews * Taking the lead in the building related elements of ISO450001, ISO270001, ISO 50001 and ISO 140001. * Managing the energy usage and increasing EPC rating. Benefits * 25 Days holiday rising to 27 Days after 2 years and 28 Days after 5 years (not applicable for Field Sales, they receive 22 days) * Additional day off for your Birthday * Medicash cash plan * Profit share scheme dependent on targets set, non-contractual. * Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years. * Enhanced sick pay 1 week for up to 12 months service, then increases to up to 3 weeks. * Cycle to work scheme. * Season Ticket Loan Scheme * Christmas Bonus applicable after 3 years' service, additional weeks' pay paid in December. * 24/7 Access to Health at Work * Auto enrolment onto the Group Life Insurance scheme * Bupa individual health care cover after 5 years' service * Bakers Breakfast every Monday for office-based staff. * Free Fruit every Wednesday for office-based staff. * Discounted parking for Manchester staff at AO Arena for a monthly ticket * Refer a friend scheme, standard scheme is £500 after probationary period. Some Departments will offer enhanced incentives for particular roles. 48787LSINDMANS