Permanent Group Jobs
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Are you looking for a role with high earning potential with a base of £25K - £30K + uncapped commission + GUARANTEE FOR FIRST 3 MONTHS + up to £16k bonus + fantastic benefits - OTE £54,000-£72,000 Portfolio, are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, offering the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes.Our clients are recruiting an AE/BDM, who is focused on success, commitment, and with a passion for sales. Within this role, you will be expected to sit appointments, set by you or Sales Executives (SDRs), and liaise with potential clients to hold a live demonstration of our products and services. You will build, maintain, and manage a pipeline of prospective clients and close new business. You should have previous experience within a similar role, ideally in an B2B outbound sales role. Full support is offered alongside a clear progression plan, meaning that you will understand what it takes to be a high performer within the organisation and how you can achieve your career goals with them. Some of the fun bits... * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service. * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service. * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme. * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes What your day looks like: * Completing between 4-6 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells. * To be an expert in our products and services to ensure a solution lead & consultative approach to sales. * To build effective relationships with existing customers, by use of probing questioning, clarification, and language. * Achieving set sales targets & objective - with a desire to exceed KPIs daily. * Self-generate opportunity through social selling and prospect/client referrals. * Achieving targets and business objectives in a fully compliant manner What they want from you! ... * Proven sales experience within a professional sales environment in the B2B or B2C sectors including outbound sales. * Pro-active and self-motivated attitude towards working to targets. * Outgoing personality, with strong organisational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, able to manage themselves. * Ambitious with the determination to succeed. If this is you, please apply…
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an Operations Manager for a fast-paced HR coordination and consultancy team. The role requires a driven, motivated, and enthusiastic team member who possesses knowledge and experience of conducting HR processes.This person will be responsible for ensuring clients are receiving a high-quality service, both during work undertaken by the team of HR Coordinators and HR Consultants. The role is primarily to ensure a smooth transition for a seamless client experience. It will also require the day-to-day management of the team & throughput of work. The Operations Manager will also be responsible for: * Review case files and draft on the client's behalf legally compliant & accurate invitation letters to disciplinary hearings, grievances, appeals, investigations & consultations. * To build and maintain a cohesive and motivated team of HR Coordinators, providing leadership & support to colleagues & peers. * To performance manage all coordinators, identifying training needs & putting the necessary measures in place to ensure that the training is provided. * To effectively manage all team absences / sickness & ensure that the RTW process is adhered to. * To manage all lateness & ensure that the lateness recording form is completed on all occasions. * To conduct, where necessary any formal meetings such as disciplinary & grievances, including providing the necessary outcome in line with the Employee Handbook. * To ensure that the Director is kept up to date with all pending staff issues along with a pending or proposed course of action. * Undertake training, interim reviews & six-month probationary reviews with all new starters. * To conduct & document Performance Development Reviews with each team member bi-annually, highlighting any objectives & development areas for the next period & ensuring that the expectations are clear following the meeting. * To undertake Quality Assessments for the team each month to ensure that a high quality of service is being provided to clients on all occasions. * To manage all Paralegals unavailable time, in line with the departmental requirements to ensure that any abandoned calls are prevented / minimised. * To mentor, develop and manage the Team Leaders in their role. * To mentor & monitor coordinators ensuring they provide a high quality of service to all clients. * To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members. * To oversee the monitoring and reviewing of consultant diaries to improve efficiency & workload balance in order to achieve a 70% client facing Consultant time every week. This will often require you to provide solutions to any which are over or under the 70% requirement. * To lead on all interviews for recruitment for the team. * Work towards the team objective of obtaining repeat business. * To advise the existing team with complex cases. * To oversee &…
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Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Work Force Planning Administrator to join the team to help support the growth of the business. Job PurposeYou will be working within the sales departments, taking full ownership of the allocations of HR and H&S support on all sales opportunities through various sales channels. You will be the first point of contact providing first class telephone service to our clients. Job OverviewAs part of our work force planning and sales team you will become an integral part of the sales operation working closely with both internal and external sales. You must be positive and have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience. The role has an analytic focus and will require you to have good attention to detail, with strong communication skills and the ability to forge strong relationship across various departments. Day to Day Responsibilities * To manage the allocation of HR & HS support to each sales appointment. * To monitor all incoming appointments and cancellations and ensuring prompt and accurate allocation. * To maintain an accurate record of appointments through our CRM System Salesforce and other systems as may be needed. This will require close monitoring and accurate completion of staff movement, diary system and weekly/daily sales figures. * To utilise available records, to identify statistics that will benefit the growth and success of the team. For example, sales communication channels and conversions with and without supports. * To ensure that appropriate times is provided to each appointment and that the support teams are attending meetings for the allotted time. * To liaise closely with the Business Development Mangers to ensure that they are utilising this resource and using to the benefit of the growth of the business. * Forge strong relationships across the Sales departments to ensure that there is clear lines of communication for the allocation and usage of sales supports. * In consultation with the Campaign Manager and Telemarketing Director identify any gaps that will increase the functionality of the department. * The role is analytic focused and will require analysis of data on a regular basis working with the direct manager of the team. * Receiving inbound enquiries regarding the business services, assessing the call and directing to the relevant department * Utilising salesforce and various inhouse systems * Working within SLAs in terms of call handling times and quality standards * Providing excellent customer service on every call * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives…
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Senior Recruitment Consultant - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution.Established in 1988, we now have over 30 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven success in permanent, temporary and contract recruitment and we pride ourselves on having a fast, efficient and consultative service with an enviable client base.We value our client relationships, operate with an honest and ethical attitude and love what we do! We're rated #1 Recruitment Agency on Trustpilot based on 1,300+ reviews. (April 2022) The Portfolio Group are perfectly placed to assist you in recruiting for any of our core divisions: Payroll, Credit Control, HR & Reward and Procurement plus we can assist with other business operations appointments including but not limited to the following functions: * Credit Control & Finance * Governance, Risk Management & Compliance * Health & Safety * HR and Compensation, Benefits & Reward * IT - Development, Projects & Services * Legal Services * Payroll & Tax * Procurement & Supply Chain * Sales and Marketing, PR & Communications.The Portfolio Group is an award-winning Recruitment Agency having won places on The Sunday Times 100 Best Small Companies to Work For - most recently achieved in 2017, The Sunday Times Fast Track 100 (Twice) and most recently, being ranked in The Recruiter Hot 100 2021 and being shortlisted for Recruitment Agency of the Year - Medium (50-99 employees) in 2021. Key Responsibilities * You'll be able to take on a warm desk & work with existing consultants and existing clients, so you hit the ground running * Win new accounts through leveraging or maximising relationships * Identify new opportunities through research and knowledge of the market * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating with clients and candidates via telephone and email * Achieve agreed KPIs on a monthly basis Experience * Previous 3 years' experience in 360 recruitment within professional services. * Advanced communication skills with a high ability to negotiate with clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with amazing facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with…
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Reception Administrator Greater Manchester
Permanent £23,000 - £24,000 Per Annum
Ref: P46721LFR Group
Portfolio are proud to represent our client, a market leading, global HR software and Consultancy company based in Manchester city Centre. We are seeking an experienced Reception Administrator to join our fast paced, supportive, friendly team.Your role is to provide a first-class telephone service to our clients, ensuring the client's needs are assessed and dealt with in accordance with our call handling requirements.The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience.All calls will be from our customers requesting information on services so you will need to be efficient and PC literate. Job OverviewWe're looking for a dynamic, motivated, high performing reception administrator to handle our inbound call volume across various areas of the business, and also take part in outbound call quality assessments from within our sales function.The reception administrator will receive calls from both existing and prospective clients of BrightHR and will be required to handle all calls in a friendly and professional manner, and subsequently direct the caller to the correct department whilst logging details of the interaction on our internal CRM. Day-to-Day Responsibilities * Handle inbound telephone enquiries and advise these correctly * Quickly identify reasons for calling, and direct to the relevant internal team * Administration and data entry * Outbound quality assurance calls made to recent prospect interactions What you Bring to the Team * A warm, outgoing personality * Desire to provide outstanding customer service * Excellent telephone manner * Competent IT skills * Attention to detail including grammar and spelling * Strong organisational and interpersonal skills * Ability to work in a team Company Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. If you are up for the challenge, apply today and we'll be in touch! P46721LFRINDMANJ
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Portfolio are proud to represent our client, a market leading, global HR software and Consultancy company based in Manchester city Centre. We are seeking an experienced Reception Administrator to join our fast paced, supportive, friendly team.Your role is to provide a first-class telephone service to our clients, ensuring the client's needs are assessed and dealt with in accordance with our call handling requirements.The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience.All calls will be from our customers requesting information on services so you will need to be efficient and PC literate. Job OverviewWe're looking for a dynamic, motivated, high performing reception administrator to handle our inbound call volume across various areas of the business, and also take part in outbound call quality assessments from within our sales function.The reception administrator will receive calls from both existing and prospective clients of BrightHR and will be required to handle all calls in a friendly and professional manner, and subsequently direct the caller to the correct department whilst logging details of the interaction on our internal CRM. Day-to-Day Responsibilities * Handle inbound telephone enquiries and advise these correctly * Quickly identify reasons for calling, and direct to the relevant internal team * Administration and data entry * Outbound quality assurance calls made to recent prospect interactions What you Bring to the Team * A warm, outgoing personality * Desire to provide outstanding customer service * Excellent telephone manner * Competent IT skills * Attention to detail including grammar and spelling * Strong organisational and interpersonal skills * Ability to work in a team Company Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. If you are up for the challenge, apply today and we'll be in touch! P46721LFINDMANJ
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Account Manager - Education Sector Greater Manchester
Permanent £25,000 - £30,000 Per Annum
Ref: P46696LFR Group
This is a once in a career opportunity for an exceptional account manager to join a truly Sales and Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 companies and a group turnover in excess of £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. The roleAs a relationship manager focusing predominantly on the education sector, you will be responsible for your own portfolio consisting of faculties of around £1m annual revenue. You will develop and nurture your accounts to ensure client understanding and provide support with promotion through effective communication, while identifying further revenue opportunities. The role includes the support and day to day communication with one of Health Assured's partners within the education sector, and is key in the delivery of our continued partnership. Duties involve day to day management of your portfolio via virtual review meetings, presentations and attending occasional on-site client events (particularly during fresher's weeks). You will negotiate renewal terms, liaise with the intermediary and direct clients, provide excellent service levels, maintaining accurate client CRM records whilst working toward internal KPI measures. Day to Day Responsibilities * Managing a portfolio of circa 100 key SAP, EAP and Occupational Health clients based across the UK and Ireland whilst being the internal champion of our SAP product * Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued * Project management and delivery of new client implementation, to ensure the Health Assured offering is fully imbedded into key corporate client in collaboration with our partner * Supporting with tender and bid exercises to represent the relationship management function * Renewal negotiations via intermediary and direct clients, always demonstrating return on investment for clients and our partner * Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM) * Identify opportunities to up-sell and actively promote additional services with a target of £10,000 new business per quarter * Achieve 3 self-generated new business client wins per quarter * Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market within this sector * Maintain the highest standard of customer service and support to the sales and bid team * Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities * Providing weekly renewal and activity updates What you bring to the team * An organised individual with excellent attention to detail, accuracy, and consistency * A customer service focus and committed to…
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OverviewJoin our client's dynamic finance team as an Insurance Accountant, reporting directly to the Finance Manager. As a vital member, you will play a pivotal role in ensuring accurate monthly closing of Insurance Premiums and maintaining data integrity within our finance operations. This is an office based role that will require you on site five days per week. ResponsibilitiesReview and Reconciliation: Conduct thorough reviews and reconciliations of monthly Premiums and other accounting schedules to ensure accuracyData Validation: Validate inbound data against established criteria to maintain data integrityAd Hoc Reporting: Prepare ad hoc reports for underwriting and management teams to support decision-making processesClaims Data Analysis: Analyse claims data to identify trends and insights for informed decision-makingLiaison and Collaboration: Collaborate with intermediaries and claims team to streamline processes and enhance communicationSystem Data Integrity: Take ownership of ensuring system data integrity through regular validation and maintenance Qualifications & ExperienceInsurance Industry Experience: Prior experience in the insurance industry is ideal in order to understand the nuances of insurance reportingAccountancy Qualification: ACA, ACCA, or CIMA qualification or actively working towards one is preferredTeam Player: Ability to work effectively within a team environment, fostering collaboration and synergyAdvanced Excel Skills: Proficiency in data processing and Excel functions to handle complex financial dataIndependent Worker: Capability to work independently, demonstrating initiative and accountabilityEffective Workload Prioritization: Ability to prioritize tasks effectively to meet deadlines and deliver quality results What's in it for youProfessional Growth: Opportunity to grow professionally within a dynamic and supportive team environmentChallenging Work: Engage in challenging and meaningful work that contributes to the success of the finance team and the organizationCollaborative Culture: Be part of a collaborative culture that values innovation, teamwork, and continuous improvementCompetitive Benefits: Enjoy competitive compensation and benefits packages designed to support your well-being and professional development P46716CHINDMANS
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HR Documentation Consultant Leicestershire
Permanent £22,000 - £23,000 Per Annum
Ref: P46707BGR Group
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for dynamic, motivated, high performing HR professional to work with their clients to provide documentation support. The role will be office based in Hinckley and the successful candidate will be joining a friendly, personable team within an organisation who have incredible growth plans and are part of a Global Group.The HR Documentation Consultant is responsible for providing support to our clients, creating new and amending existing contracts and policies. The role is a busy and fast paced position, for a candidate who has a good understanding of Employment Legislation, specifically relating to policy wording and requirements, as well as have a high attention to detail and great customer service focus. The HR Documentation Consultant will also be responsible for: * Respond to client requests in line with company SLA * Liaise with clients over the phone, drafting any new documents, reviewing existing documentation, critiquing the clients own documentation to meet their needs, in accordance with Croner's policies and procedures, and deal with queries as appropriate. * Provide HR support for clients in a timely, efficient and comprehensive manner * Liaise with clients via phone and email and deal with queries as appropriate * Ensure deadlines and targets are met * Attend team meetings, as required * Record work utilising the systems in place What you can bring to their team: * Experience of working in employment law and/or human resource role * Ideally degree level and CIPD qualified * Thorough knowledge of employment practices * Professional approach * Confident manner facing clients and on the phone * Ability to work under pressure * Organisational and time management skills * Excellent attention to detail P46707BGRINDMANJ