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Our client operates cross functional delivery teams strongly embracing agile principles of delivery to manage expectations on delivery scope and schedule. A successful commercial organisation with an international presence and digital penetration is 5 countries. Currently operating from our HQ in Manchester with the business units co-located with the delivery team working in a highly collaborative user centric product delivery fashion.Accountability * Actively engage with and manage external dependencies, whether partners, suppliers or other businesses in the group in order to manage external dependencies and avoid impacts from external dependencies. * Set and manage expectations of a wide and demanding stakeholder set on product delivery including scope, schedule and return on investment. * Continual calibration of velocity and communication of impact on schedule in order to continually improve predictability. * Define standard metrics in the teams to support delivery management and influence their implementation * Drive relative sizing and calibration to establish uncalibrated schedule. * Ensure that epics are elaborated sufficiently to relatively size * Inspect and adapt regularly in order to tune metrics and stability. * Manage delivery metrics within the teams so that progress against plan can be stated * Understand drivers and current metrics to allow management of schedule expectations by either scope, capacity or schedule. * Work with the Head of Technology Delivery to agree metrics required and how they should be exposed * Work with the Product Owner to understand upcoming features and epics in sufficient time to assure elaboration. * Assumptions, Decisions, Risks, Issues, and Dependencies are actively managed to successful mitigation by managing the actively required. * Assumptions, Decisions, Risks, Issues, and Dependencies are articulated clearly, communicated to appropriate stakeholders and actively managed. Salary and Benefits: * Up to £75,000 * 25 days' holiday + plus bank holidays, with an increase to your holidays after 2 years' service. * Paid day off for your birthday. * Profit Share Scheme - earn a % of your salary as the company goals are met annually * Access to Employee Assistance Programme including access to counselling * Life Insurance and Health cash plan. * Cycle to work scheme. * Holiday sell scheme. * Bright Exchange Perks, some fantastic discounts available. * Free gym on-site 48202NBINDIRE
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Unlock Your Next Career Adventure: Join Our Dynamic Accounting Team in Downtown Toronto!Are you a seasoned accounting professional ready to take on an exciting challenge? We're on the lookout for someone with a robust background in auditing or industry accounting to join our vibrant team. If you're passionate about cash flow management, precise reconciliations, and multi-year revenue contracts, this role is for you!You have progressive accounting experience having worked in auditing or industry. You understand how important cash flow, reconciliations, and accuracy are. You understand the complicities of multi-year revenue contracts and having a healthy balance sheet. You combine excellent technical skills with a solid understanding of the business reality.You will be working out of the Downtown Toronto office 5 days on site - just off of Union station. Success in this role means accurate and timely financial information, clean balance sheet accounts, and a clear audit trail.Reporting to Accounting Manager Key Responsibilities * Prepare recurring and one-time accrual, prepaid, and miscellaneous journal entries. * Prepare accelerated revenue recognition worksheets monthly. * Prepare balance sheet reconciliations. * Prepare bad debt provisions and other estimates. * Investigate and solve reconciliation discrepancies. * Analyse overhead costs for savings opportunities. * Analyse contract profitability by various factors to determine price optimization. * Contribute to profit and loss variation analysis. * Assist in the preparation of monthly, quarterly, and annual financial reports to UK Group. * Calculate and file HST remittances. * Forecast and monitor cash flow. * Initiate bank payments for both internal approvals and bank online authorizations. * Validate intercompany charges between related companies. * Communicate with UK Group Finance and other departments as required. * Cross-training with other accounting roles and act as vacation/absence back-up. * Various other ad-hoc financial analysis as required. Skills and experience required: * CPA designation required. * 3+ years of audit experience * Bachelor's Degree in Finance * ASPE knowledge * IFRS knowledge * Able to work under pressure to tight financial reporting deadlines. * Able to demonstrate sound knowledge of accounting control procedures. * Outstanding organizational skills and attention to detail. * Demonstrated analytical skills and an investigative approach to problem solving. * Expert MS Excel knowledge including advanced formula and workbook analysis. * Excellent customer service approach in relating with colleagues. * Enthusiasm and willingness to learn. * Able to work autonomously and collaboratively in a team environment. * Demonstrates initiative, proactiveness, and ownership of the role. Perks and Benefits * 3 weeks vacation * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service 47934CNINDCAN
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Employment Tribunal Manager Nottinghamshire
Permanent £50,000 - £55,000 Per Annum
Ref: 48119BG2R7 Group
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Employment Tribunal Manager Greater Manchester
Permanent £50,000 - £55,000 Per Annum
Ref: 48119BG3R8 Group
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Are you an experienced legal professional with a passion for leadership? We are seeking a Legal Advisory Team Manager to oversee and inspire our client's Legal Advisory team of 12. In this management role, you will play a pivotal part in ensuring the team delivers legally sound advice, assistance, and information across a wide range of legal areas, all while maintaining exceptional service levels. This position demands a high level of professional standards, with a particular focus on telephone-based services, adherence to KPIs, and SLAs. Key Responsibilities: * Team Support: Provide continuous support to Legal and Financial Information Advisors, ensuring they have the necessary resources to excel in their roles. * Call Monitoring: Oversee call volumes and individual call states, ensuring team members are available and responsive to all client inquiries. * Coaching & Feedback: Deliver real-time feedback, super-coaching, and review quality assessments to promote individual growth and development. * Client Liaison: Act as a primary point of contact for client queries, offering expert advice and resolving concerns efficiently. * Complaint Management: Assist in the investigation of complaints, working closely with clients and the wider management team to address service issues. * Service Enhancement: Maintain and grow the unique offerings within the legal team, continuously striving for service excellence. * Learning & Development: Identify areas for professional development, encouraging research and self-learning to keep the team at the forefront of the legal field. * Performance Reviews: Conduct regular performance reviews and 1-on-1s, supported by the departmental Lead. * Client Interaction: Demonstrate an ability to work with a diverse range of clients, including those in distress, ensuring a compassionate and professional approach. What You Bring to the Team: * Experience: Proven experience in a customer service environment, with a background in supervisory or managerial roles. * Legal Qualifications: Law Degree, Legal Practice Certificate, or equivalent qualification. * Ethical Knowledge: In-depth understanding of the SRA Code of Conduct and the BACP Ethical Framework, and the ability to apply these principles effectively within the team. * Document Review & Research: Expertise in reviewing legal documents, business agreements, and conducting commercial legal research. * Communication Skills: Exceptional ability to engage with clients, colleagues, and senior management through various communication channels. * Performance-Oriented: A strong track record of meeting and exceeding KPIs and targets, with a passion for instilling these behaviours in your team. * Project Management: Ability to manage and deliver project work to a consistently high standard. INDMANS
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Shift Pattern: Monday - Friday 1pm - 9pm THE OPPORTUNITYThis is a once in a career opportunity for an exceptional professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, The company supports over 85,000 organisations and 11 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. THE ROLEYou will be an integral part of the daily operations of the service departments, as well as co-ordinating and organising ad-hoc projects contributing to the ongoing success of the business. You complete administrative tasks that will assist the Service Leadership team in running the department, using a methodical and focused approach. You will provide accurate data recording and be able to work towards tight deadlines, in line with stakeholders across the company and group. You will organisational skills and attention to detail to ensure tasks are completed to a high standard. DAY TO DAY RESPONSIBILITIES * To provide support to the Service Leadership team and the wider service where necessary. * To support with HR related matters throughout the business, ensuring confidentiality is maintained and legislation always followed. * Manage and distribute work accordingly from the centralised EAP Manager inbox. * Respond effectively to enquiries from the wider departments across the business in relation to the service. * Assist in the coordination and organisation of Biannual Service Development Days and prepare attendance lists. * Liaise with the internal Resource Planning team to coordinate meetings and reviews for the helpline colleagues, and other ad-hoc support. * Effectively manage all team absence, sickness, and lateness in line with company procedures, ensuring relevant paperwork is completed and saved to personnel files. * Prepare agendas, take, and type minutes for meetings as required. * Keep accurate records in relation to departmental requirements, including but not limited to absences trackers, Health and Safety records and BACP records. * Assist in the creation of letters and documentation for the team including, but not limited to return-to-work forms, acceptance of resignation and other such HR documents. * Ensuring consistency and good communication between both Manchester and Hinckley offices. * Provide general administrative and clerical support to the Leadership team. * Work with property management team to report faults and issues in office or in relation to faulty equipment. * Be part of the internal engagement group to plan and coordinate wellbeing initiatives and activities. WHAT YOU BRING TOP THE TEAM * High level of organisational skills * Strong computer skills (Microsoft office, Outlook) * To always maintain a professional and responsible attitude * Confidentiality and discretion when dealing with any sensitive enquiries and informationobtained as part of the role. *…