Client Support Account Manager Jobs
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A Senior Payroll Supervisor is being recruited on a two-year FTC contract - this role requires candidates to be able to start straight away and commit to the two-year contract. As the Senior Payroll Supervisor, you will report directly into the Payroll Manager and be responsible for: * Processing a high volume payroll - fully inhouse & start to finish * Ensuring all statutory deductions are made accurately and on time * HMRC submissions * Year end, including P60s and P11Ds * Management of a small payroll team - identifying training, support and carrying out one to ones * Driving continuous improvement Candidates must demonstrate excellent up to date payroll legislation, have previous staff supervision experience and be able to commit to the two-year contract.An excellent benefits package and hybrid working pattern is available with this role.Interviewing now. 46754GCINDPAY
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A Payroll Specialist is currently being recruited on a 12 month FTC for a highly regarded business at their Head Offices.This role will require candidates to commit to the 12 months and be able to start on short notice. As the Payroll Specialist, you will be responsible for: * Processing a UK payroll across multiple payrolls for c2000 monthly employees * Supporting with a non UK payroll when required * HMRC reconciliations * P60 & P11D processing * General Ledger and Journal postings * Pension administration * Producing payroll reports and performing payroll analysis * Year end closure * Resolving escalated queries within agreed SLAs This role can offer a superb benefits package and hybrid working pattern.Interviewing now. 46693GCINDPAY
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A giant, nationally recognised business, are currently recruiting for a Payroll Team Leader on an 18-month FTC - this is a great chance to join a high profiles business in a key and busy role! As Payroll Team Leader you will report into a Payroll Manager and be responsible for: * Acting as part of a wider team working on a high-volume payroll across different frequencies * Ensuring all statutory deductions are made accurately and on time * HMRC submissions * All year and month end activities * Managing a team on a daily basis - carrying out one to ones, conducting appraisals, training and identifying areas of development * Recruiting new hires * Stakeholder management This role can offer a fantastic benefits package along with a hybrid working pattern.Interviewing now. 46597GCR1INDPAYS
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Portfolio Payroll are delighted to be working with a high profile professional services organisation in Liverpool area who are currently recruiting for a Senior Payroll Advisor to join their team. Working for an established business you will be processing payroll and reporting into the Payroll Manager. This excellent opportunity sports a competitive benefits programme alongside the following: * Hybrid with an agile working policy in place * 25 days holiday plus banks * Income protection * Private medical, gym * Season ticket loan Key Duties/Tasks: * Experienced Payroll Advisor * Responsible for the end-to-end processing of the monthly UK payroll - 800 employees * Excellent communicator * Co-ordinating the payroll * Inputting new starters, leavers, salary changes, benefits changes, ad-hoc pay adjustments, bank detail changes * Monthly benefit reconciliation * Producing payslips * Vlookups - need strong Excel * High levels of accuracy & attention to detail. * Reports, checking cross referencing * Strong legislation knowledge * Enrolling employees into Auto-enrolment pension * Systems would be advantageous (but not essential): Cintra payroll, Access Select HR
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Portfolio Credit Control are working with a prominent property business based in London looking to revamp their Credit Control function. As a result, they are looking for a Senior Credit Control to help bridge the gap between the team and management. They are looking for strong individuals who are aiming to grow their career and working underneath and impressively progressive Head of Credit who will nurture and develop a keen individual.The organisation offer a hybrid working model with 4 days in the office and boast iconic office space. Main Duties include: * Develop and implement credit policies and procedures that balance risk mitigation with business objectives, establishing guidelines for collections strategies and ledger management. * Build and maintain positive relationships with tenants, clients, and other stakeholders, serving as the primary point of contact for credit-related inquiries, disputes, and escalations. * Billing and Invoicing: Ensure accurate and timely billing and invoicing processes, including the generation of invoices, statements, and rent notices, in accordance with lease agreements and contractual terms. * Monitor and manage accounts receivable aging reports, proactively following up on overdue payments, issuing reminders, and initiating collections actions as necessary to minimize delinquencies and maximize cash flow. * Negotiate payment arrangements and settlements with delinquent tenants and clients, collaborating with legal counsel and property managers to resolve disputes and minimize financial losses. * Credit Analysis and Reporting: Analyse credit and collections data to identify trends, assess portfolio performance, and forecast cash flow projections. Prepare regular reports and presentations for senior management, highlighting key metrics and actionable insights. * Compliance and Legal Compliance: Ensure compliance with relevant regulations, lease agreements, and industry standards governing credit and collections activities, maintaining awareness of changes in laws and regulations that may impact credit risk management practices. * Process Improvement: Identify opportunities for process improvement and automation within the credit and collections function, implementing technology solutions and best practices to enhance efficiency, accuracy, and scalability. * Provide guidance and training to credit control staff, fostering a culture of accountability, collaboration, and continuous learning to optimize team performance and achieve departmental goals. If you would be interested in discovering more, please apply with an updated CV and we will endeavour to come back to you as soon as possible! 48484CVRINDCC
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Portfolio Credit Control are working with a prominent property business based in London looking to revamp their Credit Control function. They are looking for strong individuals who are aiming to grow their career and working underneath and impressively progressive Head of Credit who will nurture and develop a keen individual.The organisation offer a hybrid working model with 4 days in the office and boast iconic office space. Main Duties include: * Credit Control Management: Monitor and manage the credit control process for your part of our real estate portfolio. * Implement effective credit control policies and procedures to minimize late payments and reduce outstanding debts. * Ledger Management: Generate and issue accurate arrears statements to tenants. * Work closely with the rest of the accounts receivable team to ensure proper documentation and recording of financial transactions. Issue tenant refunds and assist with receipt allocation queries. * Collections: Conduct regular follow-ups on overdue payments and implement strategies to recover outstanding debts. * Negotiate and agree on payment plans with tenants when necessary. * Relationship Management: Build and maintain strong relationships with internal stakeholders and tenants to ensure open communication regarding outstanding payments. * Address queries and concerns related to invoicing and payments in a professional and timely manner. * Reporting: Generate regular reports on the status of outstanding invoices and collections. * Provide insights and recommendations for process improvements based on data analysis. * Attend regular meetings with internal stakeholders to ensure transparency and agree strategies. * Meet KPI targets and deadlines set as agreed with the accounts receivable manager. If you would be interested in Discovering more, please apply with an updated CV and we will endeavour to come back to you as soon as possible! 48484CVINDCC
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We are currently hiring Human Resources professionals at all levels to support our expanding organization. You will be responsible for providing reliable and commercially focused HR advice over the phone to a growing and diverse range of clients on all matters of HR from general to complex queries. Responsibilities: * To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email * To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc. * To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided * To actively own cases to resolution, building rapport and working relationships with clients on each interaction * To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case * To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date * To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution * To log all advice accurately onto Salesforce and other systems * To follow internal protocols for managing and escalating cases where applicable Qualifications: * CHRP/CPHR designation * 5+ years of experience in an advising role * Ability to work under pressure in a fast-moving, performance-driven environment * Excellent communication skills * Ability to juggle multiple tasks, prioritising your workload accordingly * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared * service centre * The ability to motivate yourself and those around you * An organised self-starter with an enthusiasm for exceptional service delivery Benefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service If this sounds like you, please send your resume to Maggie Colorado maggie.colorado@theportfoliogroup.ca. P959749MCINDCAN
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Expenses Administrator Greater Manchester
Permanent £25,000 - £35,000 Per Annum
Ref: 46829JT Payroll
Portfolio Payroll are currently working with a brilliant Recruitment firm in the Manchester area who are currently recruiting for an Expenses Administrator to join their team.This is a business with excellent benefits including: * Great promotional pathway plan * Casual dress code * Great office environment - breakout areas/Xbox/Friday drinks and early finish * 26 days hol + Bank * 9am -5.30pm Key Duties/Tasks: * Processing high volume expenses for the business * Audit of Receipts * Payments The role: * Strong skills and experience in expenses * Would suit someone from recruitment or Umbrella background * Ability to recognise difference in payment types for VAT and Non VAT registered business's * VAT invoices * Use of expenses portal or similar system * Need to be autonomous * Great customer service as dealing with queries * Strong character and enthusiastic personality
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Position Overview: We are currently hiring Human Resources professionals at all levels to support our expanding organization. You will be responsible for providing reliable and commercially focused HR advice over the phone to a growing and diverse range of clients on all matters of HR from general to complex queries. Responsibilities: * To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email * To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc. * To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided * To actively own cases to resolution, building rapport and working relationships with clients on each interaction * To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case * To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date * To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution * To log all advice accurately onto Salesforce and other systems * To follow internal protocols for managing and escalating cases where applicable Qualifications: * CHRP/CPHR designation * 5+ years of experience in an advising role * Ability to work under pressure in a fast-moving, performance-driven environment * Excellent communication skills * Ability to juggle multiple tasks, prioritising your workload accordingly * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared * service centre * The ability to motivate yourself and those around you * An organised self-starter with an enthusiasm for exceptional service delivery Benefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service If this sounds like you, please send your resume to Maggie Colorado maggie.colorado@theportfoliogroup.ca. P48787MCINDCAN
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