Credit Control Team Leader Jobs
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Associate Director - HR & Operations Leicestershire
Permanent £60,000 - £60,000 Per Annum
Ref: 46868BG Group
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service organisations. We are looking for someone with senior leadership experience, including working with key stakeholders, contributing to business growth and service improvements, with a passion for coaching and developing others.This person will lead and direct an advisory department within a fast-paced environment, ensuring both clients and consultants have the best possible experience. It's important for this person to drive motivation and performance to exceptional levels to provide excellent client experience.The Associate Director will direct the operational management of the advisory teams and the output of work. Whilst managing advisor performance within a contact centre environment, ensuring KPI's are met, quality standards are kept high whilst also providing a high standard of service. It is essential that the successful candidate can coach, inspire, motivate, and support the department, ensuring strong working relationships. Whilst also being responsible for the performance and increase in efficiencies and be able to make recommendations and implementations to improve our service.The Associate Director will be responsible for: * Drive the coaching initiative within the department, ensuring team leaders and consultants receive the necessary coaching and support achieving continuous improvement in quality across the department. * Build and maintain an effective, cohesive, and motivated service function, providing leadership and support to team leaders, colleagues, and peers. * Identify training needs, themes, and trends as well as areas for improvement and communication of these across the department. * Develop, and implement a strategy to ensure there is strong technical knowledge across the department with high quality service provided incorporating best practice and fresh thinking ensuring to support employee and client retention. * Proactively collaborate with management to design, develop and implement a portfolio of development strategies and initiatives to support business needs. * Undertake training with new and existing members of the team as identified through coaching, mystery shopping and in line with our learning and development framework. * Promote awareness of additional services within the Group and subsequently drive referrals within the department. * Effectively manage all Consultant workloads, in line with departmental requirements, to ensure that we efficiently respond to client queries. * Monitor and review Consultants' overall performance activity daily, providing detailed periodical reports as required. * Prepare departmental reports as required. * Coordinate the preparation of weekly rotas (including overtime / out of hours) to ensure the contact centre service is effectively covered 24/7 * Assist and lead in any recruitment and interviews for the department ensuring that staffing levels are maintained, and staff attrition is reduced. * Deal with client complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. * Conduct, where necessary any formal meetings such as disciplinary and grievance and be the point of appeal as necessary to provide the relevant outcomes in line with the Employee Handbook. * Participate in external training events and conferences for clients and prospective clients, and to represent the business in…
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Portfolio are proud to be exclusively representing our award-wining, multinational professional services client in their search for a Frontend Developer. Day to day Responsibilities: * You make realistic commitments that you are confident of meeting and strive to do so. * Maintain and improve engineering practice. * Maintain and improve software quality for features built (TDD, Pairing, Peer Review, Static Analysis). * Support the product owner and Development Lead in the provision of estimates that are at an appropriate level of fidelity for the phase in the development lifecycle. * Support the QA in identifying describing and resolving defects. * Support the BA in the elaboration of requirements. * You take responsibility for the entire lifecycle of delivery from idea, marketing, sales and operation. * Manage your own training requirements. * Attend industry events and share the value with your Key Skills: * knows React (with experience in the Gatsby and NextJS frameworks) * experience in building marketing websites (and website SEO knowledge would be great as well) * Knowledge around continuous integration, services like Azure Devops * has experience with unit and cypress testing * experience working in an agile environment would be good * knowledge of graphql, as well as any CMS experience (we use DatoCMS) If you're interested, please apply and drop me an email at nandini.bhatia@theportfoliogroup.co.uk! P45748NBR3INDMANS
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Portfolio Payroll are recruiting for a public sector organisation in Liverpool that are seeking an interim ITRENT consultant to join their team on a temporary basis for 3 months.This role offers hybrid working and is offering a day rate of up to £300 per dayKey experience required; * 3+ years ITRENT experience * Evidence that you have worked within projects, in particular delving into the system and its processes * Able to support other members of the team on payroll, hr and other modules * Liaise with key members of the project and relaying key information to workers on the BAUIf you are interested and immediately available, please get in touch without delay.INDMANJ
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Part Time Payroll Administrator£14-16 per hour - 6 Month Contract Role Our client who are well known in their field are seeking a Part Time payroll administrator on a 3 day a week basis. The role initially will be officed based but will convert to hybrid once settled in. * Processing 2 small payrolls for around 130 employees - liasing with an outsourced payroll provider * Inputting starters and leavers * Dealing with various payroll queries * Benefits administration 47083MTINDPAYS
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Portfolio Payroll are recruiting for a fantastic manufacturing business with 3 sites across the UK, that are looking to recruit for an interim Payroll Project Manager for a 9 to 12 month contract.This role offers hybrid working and a salary of up to £55,000.Key experience required on the role; * Previous experience on SD Worx * Evidence that you can take the lead on projects, including running audits, rectifying issues and advising other members of the team * Monthly payroll processing This role can be worked in Doncaster, St Helens or South Wales.Please apply directly if you are interested.INDPAYN
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Role: Lead Generation Location: Manchester City Centre Salary: £25,000- Uncapped Commission Our client, located in the vibrant heart of Manchester, is actively seeking a Lead Generation to join their dynamic team. Being a firm who specialises in HR and Health and Safety outsourcing to business owners across the UK. This presents an exciting opportunity to contribute to a thriving industry with prospects for personal professional growth.The Lead Generation will be a key player in steering the company towards success, making it crucial for the ideal candidate to be motivated and driven, consistently aiming for the best results, and achieving set targets.Situated in a state-of-the-art office, surrounded by convenient amenities such as shops, cafes, and efficient transport links, our client offers a fantastic working environment.Key Responsibilities: * Approaching and engaging with prospective clients, through telephone calls, emails, and networking platforms. * Explaining to clients the advantages, potential outcomes and the process associated with using the client's services. * Demonstrate organisational skills by independently managing and coordinating a personal calendar, including scheduling calls with potential clients based on their availability. * Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.Company Benefits: * Uncapped commission - OTE 70,000 * 25 days annual leave plus bank holidays * 6 Month sales training programme * Birthday Off * Daily, weekly & Monthly incentives * Fantastic location - close to shops, restaurants, and transport linksINDMANJ
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Role: Lead Generation Location: Manchester City Centre Salary: £25,000- Uncapped Commission Our client, located in the vibrant heart of Manchester, is actively seeking a Lead Generation to join their dynamic team. Being a firm who specialises in HR and Health and Safety outsourcing to business owners across the UK. This presents an exciting opportunity to contribute to a thriving industry with prospects for personal professional growth.The Lead Generation will be a key player in steering the company towards success, making it crucial for the ideal candidate to be motivated and driven, consistently aiming for the best results, and achieving set targets.Situated in a state-of-the-art office, surrounded by convenient amenities such as shops, cafes, and efficient transport links, our client offers a fantastic working environment.Key Responsibilities: * Approaching and engaging with prospective clients, through telephone calls, emails, and networking platforms. * Explaining to clients the advantages, potential outcomes and the process associated with using the client's services. * Demonstrate organisational skills by independently managing and coordinating a personal calendar, including scheduling calls with potential clients based on their availability. * Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.Company Benefits: * Uncapped commission - OTE 70,000 * 25 days annual leave plus bank holidays * 6 Month sales training programme * Birthday Off * Daily, weekly & Monthly incentives * Fantastic location - close to shops, restaurants, and transport linksINDMANJ
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Role: Lead Generation Location: Manchester City Centre Salary: £25,000- Uncapped Commission Our client, located in the vibrant heart of Manchester, is actively seeking a Lead Generation to join their dynamic team. Being a firm who specialises in HR and Health and Safety outsourcing to business owners across the UK. This presents an exciting opportunity to contribute to a thriving industry with prospects for personal professional growth.The Lead Generation will be a key player in steering the company towards success, making it crucial for the ideal candidate to be motivated and driven, consistently aiming for the best results, and achieving set targets.Situated in a state-of-the-art office, surrounded by convenient amenities such as shops, cafes, and efficient transport links, our client offers a fantastic working environment.Key Responsibilities: * Approaching and engaging with prospective clients, through telephone calls, emails, and networking platforms. * Explaining to clients the advantages, potential outcomes and the process associated with using the client's services. * Demonstrate organisational skills by independently managing and coordinating a personal calendar, including scheduling calls with potential clients based on their availability. * Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.Company Benefits: * Uncapped commission - OTE 70,000 * 25 days annual leave plus bank holidays * 6 Month sales training programme * Birthday Off * Daily, weekly & Monthly incentives * Fantastic location - close to shops, restaurants, and transport linksINDMANJ
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Role: Lead Generation Location: Manchester City Centre Salary: £25,000- Uncapped Commission Our client, located in the vibrant heart of Manchester, is actively seeking a Lead Generation to join their dynamic team. Being a firm who specialises in HR and Health and Safety outsourcing to business owners across the UK. This presents an exciting opportunity to contribute to a thriving industry with prospects for personal professional growth.The Lead Generation will be a key player in steering the company towards success, making it crucial for the ideal candidate to be motivated and driven, consistently aiming for the best results, and achieving set targets.Situated in a state-of-the-art office, surrounded by convenient amenities such as shops, cafes, and efficient transport links, our client offers a fantastic working environment.Key Responsibilities: * Approaching and engaging with prospective clients, through telephone calls, emails, and networking platforms. * Explaining to clients the advantages, potential outcomes and the process associated with using the client's services. * Demonstrate organisational skills by independently managing and coordinating a personal calendar, including scheduling calls with potential clients based on their availability. * Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.Company Benefits: * Uncapped commission - OTE 70,000 * 25 days annual leave plus bank holidays * 6 Month sales training programme * Birthday Off * Daily, weekly & Monthly incentives * Fantastic location - close to shops, restaurants, and transport linksINDMANJ
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