Credit Controller Jobs
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Customer Service Account Manager Greater Manchester
Permanent £23,000 - £23,000 Per Annum
Ref: P45406LFR6 Group
* Are you an Experienced Customer Service Representative looking for a new challenge? * Are you looking for a role that offers a clear progression pathway and continued support?We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the BrightHR Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first month of their contract. You will be keeping in regular contact via inbound, outbound and over Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Main Responsibilities * Provide an excellent customer service to our new and existing BrightHR clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to BrightHR's business goal of migrating all HRonline users to BrightHR * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of BrightHR by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential. * The ideal candidate will have experience of working in an out-bound, telephone based role. * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability. * The ability to work in a fast paced environment. * Able to adapt to change. * Can take responsibility of own product knowledge. * Able to communicate at different levels throughout the business. Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Perkbox discounts. * Holidays increase after 2 and 5 years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Profit Share Scheme. If you like building relationships and always put the customer first, apply today and we will be in touch! P45406LFR6INDMANJ
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Elevate Sales Excellence as a Sales Coach at a market leading sales consultancy! Are you a master of sales techniques with a passion for empowering others? We invite you to bring your expertise to the forefront as a Sales Coach and lead our sales team to unprecedented success! What You'll Do:Ignite Potential: Identify and nurture the unique strengths of our sales representatives, fostering a culture of continuous improvement and development.Train and Transform: Develop and implement training programs that elevate sales skills, customer interactions, and overall performance.Hands-On Guidance: Provide personalized coaching to drive individual and team growth, unlocking new levels of achievement.Data-Driven Insights: * Analyse sales data to pinpoint areas of improvement, adapting strategies for optimal results. * Work with the Sales Enablement & Training Manager and the Quality & Compliance Assessor to ensure any risks are. Mitigated through bespoke coaching and training. * To maintain up to date training records of BSC and BDM agents and review monthly with the Sales Enablement & Training Manager. * Work in conjunction with the Sales Enablement & Training manager to design and deliver the induction training to all new BSC's and BDMs, ensuring they have the knowledge, skill set and motivation to succeed in their role, specifically hitting targets and KPI's. What We're Looking For:Sales Maestro: Proven track record in sales, showcasing your deep understanding of effective selling techniques.Coaching Champion: A natural leader who thrives on motivating and empowering others to reach their highest potential.Communication Extraordinaire: Stellar communication skills to engage, inspire, and collaborate with sales team members.Analytical Guru: Ability to dissect data and trends, translating insights into actionable strategies. Compensation: * Base salary: Up to £35,000 per annum * On-Target Earnings (OTE): £41,000 * £500 Bonus every month. Why choose us?We believe in nurturing talent and driving growth. As a Sales Coach, you'll play a pivotal role in shaping the future of our sales force. Join our supportive family-like environment where innovation and professional development are at the heart of what we do. With a competitive base salary and OTE package, your dedication will be celebrated generously.Ready to inspire the next generation of sales superstars? Apply now and embark on a journey that promises personal and professional fulfilment. To apply, send your resume and cover letter to [email address]. Seize the opportunity to make your mark with us! P46589KOINDMANS
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I am looking for an experienced HR Operations Support Officer to join a large law enforcement organisation to join our client based in Lincoln, on a temporary 3-6-month contract. As a HR Operations Support Officer, you will be working as part of a fast-paced HR team to support the HR Advisors in delivering an effective advisory service to the organisation. We are looking to progress very quickly with this role, with interviews available in the next week, so if you feel you match the below criteria please apply now. * Salary: 12.86 per hour * Hours: Monday-Friday - 8am-5pm (37 hours per week) There are no hybrid options for this role, and you will be working on site at their offices in Lincoln 5 days a week. Responsibilities of HR Operations Support Officer: * Preparation of HR correspondence * Updating and monitoring of tracking documents * Note taking. * Engagement with line managers on low level HR matters * Research as and when required. * Ensuring alignment to policies and procedures. Skills/Experienced required for HR Operations Support Officer: * At least 6-12 months previous HR experience is essential in an administrative or advisory role. * Strong attention to detail. * Able to demonstrate previous experience of supporting line managers and wider teams. * Able to communicate with hiring managers and senior stakeholders. * Competent user of Microsoft Packages Don't miss this incredible opportunity to showcase your skills and contribute to their success. Join their team and achieve great things together! 46590RSINDHRR
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Our client is seeking a permanent payroll administrator to work in their expanding accountancy practice based in Brighton. With plans to grow the business over the next few years, this is a great opportunity for someone to join the business at such a positive time. Job Responsibilities: * Processing multi frequency client payroll. * Processing auto enrolment pension schemes. * Processing monthly returns, RTI submissions and statuary deductions. * Dealing with payroll queries. * Opportunities to get involved with bookkeeping. Skills, Knowledge and Experience: * Min 2 years payroll experience * Good communication skills. * Experience with clients would be desirable. * Experience with SAGE would be desirable. This role is a fulltime and office based. There is flexibility around start and finish time. 45878CHINDPAYS
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Portfolio Payroll are supporting a fantastic business in Chester that are looking to recruit for a Senior Payroll officer to join their team on a temporary basis.This role is predominantly remote and offers a salary of £14.50 per hour. Key duties of the role include; * Processing end to end payroll * Pensions and auto-enrolment * Supervising junior members of the team Ideally you will have experience working with local government and LGPS pensions.For an immediate start remote role, please apply directly if you have the relevant experience. 46583LGINDPAYN
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Portfolio Payroll are currently supporting a company in Manchester to recruit a Payroll Specialist to join their team for up to 8 weeks.This role will start immediately and will pay up to £25 per hour, with the role predominantly being working from home. Key duties for the role; * Manual calculations * Processing absences * Supporting the team over the transition period of Oracle * Data entry If you are immediately available and have Oracle payroll experience, please apply directly 46582LGINDPAYN
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A fantastic opportunity has arisen to join the well-established payroll team on a flexible working basis. Our client is looking for a new member of staff for their payroll team on a permanent basis About the roleResponsibilities and Key Activities * Processing end-to-end monthly payroll * Carry out processes relating to the payroll system, ensuring all payroll deadlines are met * Ensure all payroll related information is kept up to date and all employees are paid correctly * Answering queries and be up to date on knowledge * Manage and respond to all matters and queries relating to payroll * Process any employee advances subject to required approval * Coordinate payroll. * Any ad hoc duties and projects as required * Respond to queries and requests for information from statutory bodies such as HMRC * Ensures that payroll transactions are completed in accordance with the given deadlines. * Resolves employee queries within the agreed timelines * Checking of data entry on to the payroll system * Resolves employee queries within the agreed timelines * Manage the payroll inbox Skills and Experience required: * Strong understanding of UK payroll legislation and statutory rules * Good English skills * Minimum of 3 years working in Payroll 46154FOINDPAY
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Portfolio, are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, offering the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes.We will be holding an open day for Business Development Executive positions on Monday 12th February 2024. What to expect on the day: * Group activities * Tour of the sales floor * 1-1 interviews * Potential offer! Some of the exciting bits… * 25 days' holiday, plus bank holidays * Day off on your birthday * Contractual sick pay * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes What we're looking for! ... * Proven sales experience within a professional sales environment in the B2B or B2C sectors including outbound sales or upselling. * Pro-active and self-motivated attitude towards working to targets. * Outgoing personality, with strong organisational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, able to manage themselves. * Ambitious with the determination to succeed. If this is you, please apply directly or send me your cv directly - talia.mccann@theportfoliogroup.co.uk P45604TMINDMANJ
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Purpose of roleTo support all financial activities undertaken by the Finance department ensuring that a comprehensive service is provided to both internal and external customers.Sufficient flexibility to accommodate any other broadly related duties that may be allocated from time to time or in response to internal / external changes. Key relationships * Reporting to Finance Business and Projects Manager * Other Finance Officers * Other saha staff, auditors and stakeholders * Outsourced Payroll Provider * HMRC, Pensions Provider and other payroll related authorities. Accountabilities * Payroll processing in liaison with HR department and outsourced provider * Production of returns to HMRC and Pensions Trust to include auto enrolment from finance perspective * Preparation and input of posting documents from source documentation and ensuring adequate record keeping. * Process and validate payroll expenses claims in accordance with association policy * Ensure monthly casual staff hourly returns and checked and processed in the payroll and calculation of casual staff holiday pay. * Preparation and input of journals * Ensuring staff costing are in accordance with the allocated budget provision. * Key payroll reconciliations within the framework are completed * Ensuring monthly payroll related payments are prepared and processed within set timescale. * Maintaining correspondence with third party deduction agencies in terms of leavers. * Preparing and validating employer annual returns * Providing payroll information for yearend and internal audits. * Answering to payroll related queries and provision of payroll information in accordance with GDPR regulation. * Monthly pension correspondence and administration * Other tasks as stated within the monthly financial framework * Adhere to the Association's policies, procedures and strategies as applicable with particular reference to the health and safety and diversity documents. * Undertake mandatory training as and when required or if identified as a training need. Undertake additional role specific training as and when required * To undertake any reasonable additional duties as instructed by the line manager or senior management team within the spirit of the role or aims and objectives of the association. 46493LHINDPAY