Customer Service Representative Jobs
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An international business with a truly global presence is looking to recruit an EMEA Payroll Administrator to join them on a permanent basis. Reporting to senior management, the EMEA Payroll Administrator will be responsible for managing payroll across multiple locations globally. As EMEA Payroll Administrator, your main responsibilities will be: * Managing the EMEA payrolls across multiple EMEA countries * Submission of all payroll data, * Ensuring payroll compliance for both international & domestic payrolls. * Act as a point of contact for all escalated payroll queries * Demonstrate excellent vendor management experience With an excellent benefits package and brilliant location, this is an opportunity not to be missed. Candidates must have previous EMEA payroll experience.This role will be able to provide a blend of office and home working + AMAZING benefits. 46580GCR1INDPAY
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Head of PayrollLondon 6TH Months Plus FTC Hybrid Working/ 1 day a week in the office / 2 days a fortnight. £50k-£62k Full time Salary Midland, I - Trent Payroll system is essential. Paying 900 StaffMy client, a well know University based in London are currently recruiting for a Head of Payroll for a duration of 6th Months with an opportunity to be exsteded. The Successful candidate must have proven experience in Payroll Management ( Supervising 1 Member of Staff) in the higher education sector as well as experience in Midland Trent payroll system. Role Responsibilities:In hands on role, have overall responsibility for the success and growth of the payroll function.Oversee and manage the monthly payroll service for approximately 900 University staff, including hourly paid workers and students. Evaluate existing service provision and processes to improve quality, efficiency, and continuity, to provide an effective, timely and accurate payroll process.To develop and maintain effective payroll processes and procedures to support hourly paid workers that results in an efficient workflow, easy to understand and that can be easily adopted by the users. Managing the administration of our two Pensions schemes Administering Teachers Pension Scheme (TPS) and Local Government Pension Scheme (LGPS, including processing monthly changes and reconciliations, supervising benefits and handling the submission of returns to HMRC and other third parties as required.To manage and oversee the payroll process for new starters, leavers and those transferring into different positions within the university.To manage the expenses process for staff, students and other types of workers, ensuring full compliance with our financial regulations and procedures.Address and resolve any payroll-related issues. Pensions and Third-Party Management Responsible for providing comprehensive tax and financial year-end and closure processes, ensuring appropriate reports are in place to support the University's year end procedures, including schedules to support the relevant notes in the annual financial statements. Responsible for the payment and submission of returns to HMRC, pension schemes and other third parties as required by law and contracts. Ensuring all statutory deductions are made accurately and on time. Payroll System ManagementContribute to managing the system and administrative changes affecting payroll and pensions, including updates to the payroll system, implementation of salary sacrifices schemes, changes to NI rates, adjustments to pension scheme arrangements, and any associated consultation processes. Take a keen oversight of the payroll and pension processes in the HR and payroll system, ensuring full compliance of individuals pay, pension and relating elements. Drive operational excellence across the payroll function for continuous improvement in systems, processes and compliance, leveraging where possible best practices, technology available, and automation. Work with the HR and Payroll System Team to create rules and procedures, that ensures consistency and minimises the number ad hoc arrangements. 46806BWINDPAY
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I am working alongside an Accountancy Firm in Cheshire who are looking to add a Payroll Senior to their established team. They are growing and are looking for an experienced candidate in payroll.The client is looking for someone with manual calculations, end to end and bureau payroll experience. Key Duties/Tasks: * Technical skills: systems preferred Sage and Brightpay * Running payroll * Looking after 40+ clients * Supporting the payroll team * Maintaining clients records and trackers Benefits * Salary depending on experience £29,100 - £32,000 * Pension @ 5% * Flexitime * 36 days holiday * Hybrid working (3 days in, 2 at home) * Enhanced mat, pat and sick pay * Paid volunteer timeNormal working hours are 37.5 hours per week, 9am to 5pm.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Jack Pople to discuss the role further. 46411JPINDPAYN
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Development Lead (Full Stack) Greater Manchester
Permanent £75,000 - £80,000 Per Annum
Ref: P46623NB Group
Job PurposeTo manage the team of developers supported by analysis, development, test, and delivery management skills in assuring that the features that the team builds are valuable and at a high level of quality. To derive metrics that allow schedule predictions to be made with a good understanding of the fidelity. To assure the team has the appropriate skills, process, and practice to achieve a successful outcome. To manage the professional development of the team of developers. This individual will report to our Associate Director - Payroll as well as matrix reporting into the CTO. What you will bring to the team * Experience of leading a software delivery team to delivery business ideas into production as high-quality working software. * Experience of line managing direct reports and supporting them to meet their career aspirations. * Still hands on regarding development practices, being able to lead by example in terms of developing solutions. * A strong development background utilising back-end technologies including C# Azure Functions / Framework / SQL Server and/or front-end development in React or similar. * Experience working and building solutions within Azure. Desirable - Logic Apps. * Able to communicate a complicated problem accurately and coherently to a team with different skill sets. * Able to negotiate and compromise solutions and find the balance between best practice, expediency, and longer-term maintenance costs. * Strong leader able to motivate and inspire a broad technology team. * Ensure that the initiative has a coherent Definition of Done and that your features are met. * Propose new technology, process, or tooling to improve efficiency being aware of the future maintenance costs and consistency across other product teams. P46623NBINDMANS
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FIELD BASED ROLE; Are you an Experience Business Development Manager / Executive Looking for a New Exciting Role? This an amazing and potentially life changing opportunity within an industry leader. You're guaranteed £60,000 in your first year and OTE of £110,000 with top earners up to 150k+ and a car allowance of up to £5k/Company Car which currently are Tesla's or other exciting electric/hybrid cars.Our clients are an award-wining Health and safety, Hr and Employment Law service and have been in business for over 80+ years, supporting Business Owners and Senior Leaders.An amazing opportunity within a Truely sales lead organisation, which has grown from strength to strength and looking to bring on brilliant individuals with a hunger for success to contribute to that growth. In terms of your day to day you'll be: * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Attending and closing your own sales appointments. * Generate and attend meetings with potential introducers and referral partners. * Achieve quarterly sales targets. * Accurately build, manage, and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture. Ideal Candidate will have: * 4+ years plus track record of selling solutions in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors, and HR Managers. * Experience in a fast-paced environment attending a high volume of weekly meetings. * Previous field-based experience Alongside the opportunity of working with a prestigious organisation, other benefits include; * 22 Days holiday + your birthday off * Company car or car allowance * Bonus scheme, an additional £6k quarterly bonus incentive is available to all BDMs based on hitting a revenue target and min number of deals. * iPad, iPhone, all the equipment to work in the field. * Quarterly sales conferences * Medicash cash plan * Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years. * Enhanced sick pay 1 week for up to 12 months service, then increases to up to 3 weeks. * 24/7 Access to Health at Work * Sales trips abroad, Monaco, Nice, Miami! * Auto enrolment onto the Group Life Insurance scheme * Bupa individual health care cover after 5 yrs. service * Refer a friend scheme, standard scheme is £500 after probationary period. Some Departments will offer enhanced incentives for roles. *Driver's License required* P970137MA9R11INDFIR
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Portfolio are proud to be exclusively representing our client who are a Global, Award Winning, Professional Services Organisation. We are looking for someone with an outstanding HR background, who is commercially astute with a technical aptitude to develop and grow teams.This person will be responsible for delivery the HR service to the client base, ensuring a best-in-class experience from both a technical and customer experience perspective. We are looking for someone who can bring dynamism, operational excellence, impeccable people skills and technical expertise and who will thrive in working in a fast-paced environment.The HR director will provide a real operational view on how our client can enhance their clients journey, deliver the service through all channels, embracing technology where possible. They will play a key part in working with the board to drive HR sales through their knowledge of the marketplace. The HR Director will be responsible for: * Manage the HR Service function. * To drive performance in business-critical key KPIs and develop and motivate a large department, achieving this through objective setting, vision and strong communication/leadership. * To manage the department to deliver against targets in relation to client service, retention, referrals and profitability. * To build and maintain an effective, cohesive and motivated service function, providing leadership and support to team leaders, colleagues and peers. * To lead and drive the Managers within the Employment Services/HR Department, ensuring they are close to their teams, and that their teams are being optimised from an output perspective and quality of service delivery is industry leading. * To proactively collaborate with management to design, develop and implement a portfolio of development strategies and initiatives to support business needs. * To ensure that knowledge levels of both sales and service teams and control mechanisms are maintained through the appropriate provision of business information, quality management, the monitoring of performance levels and the provision of development activities within an established culture of change. * To invest in the training and career development of your people to ensure exceptional service delivery. * To drive the coaching initiative within the department, ensuring team leaders and consultants receive the necessary coaching and support, achieving continuous improvement in quality across the department. * To undertake training with new and existing members of the team as identified through coaching, mystery shopping and in line with our learning and development framework. * To develop and implement a strategy to ensure there is strong technical knowledge across the department with high quality service provided incorporating best practice and fresh thinking ensuring to support employee and client retention. * To work closely with the CEO to help drive the strategy for increasing HR Sales across the business. * To report on and review all HR delivery metrics to the board on a weekly basis, identifying issues at source quickly and rectifying them. * To drive an optimal delivery model through utilisation of HR consultants to drive maximum number of visits without impacting quality. * To conduct, where necessary, any formal…
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We are pleased to be partnered with a leading Client, who due to continued growth and success are seeking an experienced and enthusiastic Payroll Assistant to join their busy payroll team.Reporting into the Payroll Manager and working in a medium sized team, this role will be responsible for processing and management of the firm's internal payroll for all employees whilst utilising training and development to extend your Payroll Career! Responsibilities include: * Support with ensuring payroll for 4,500 employees is processed accurately and on time * Ensuring related benefits and remuneration packages are run properly * Being a key point of contact for payroll queries * Calculating adjustments as required * Check calculations * Process company benefit reports Experience required: * Strong UK, inhouse payroll experience * Strong excel skills * Comfortable working in a high volume & fast paced payroll environment * Excellent communication skills and high accuracy. This is a permanent, full time role, hours; 9am-5:30pm. 46803MFINDPAYS
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* Do you have telesales / appointment setting experience but don't like cold calling? * Are you looking for a new sales role with uncapped commission and progression? * If you have b2b, appointment setting experience, this could be the role for you!Peninsula are recruiting a Telesales consultant to contact existing clients and sell additional services to them. This is an ideal role for someone with telesales experience, who likes sales and high earning potential but doesn't like cold calling! Job OverviewTo be a member of the Health & Safety Face2Face Sales team, your role is to sell the product to our client base. On a daily basis, BSC's call clients who have recently taken advice from Peninsula, and highlight the F2F additional service to them. The BSC would then be responsible for explaining the nature of the service to the individual client (including all of the relevant terms and conditions of the service) and informing them of how using the H&S Face2Face service would benefit them directly. Once a client has agreed to pay the additional fee involved, the BSC role is then to provide a smooth transition into our H&S Services Team (Consultancy & Advisory), to ensure that the matter is dealt with promptly and efficiently. Key Responsibilities: * To make a minimum of 50 outbound calls to H&S Face2Face business prospects; * To reach a minimum of 2 hours talk-time per day, i.e. actual time spent actively contacting and speaking to prospects; * To achieve £150,000 sales revenue each quarter (subject to change); * To liaise with the Consultancy & Advisory Service Teams, to ensure that all cases are dealt with promptly ensuring the client receives the best service at all times. The commission is structured as follows; * 50 invoiced deals or less (per month) = £20.00 commission per deal. * 51-60 invoiced deals (per month) = £25.00 commission per deal. * 61+ invoiced deals (per month) = £30.00 commission per deal. * £30 per full day sold What you Bring to the Team? * B2B experience is advantageous. * Pro-active and self-motivated attitude towards sales targets: Staff are expected to take responsibility. * Strong customer service experience. * Outgoing personality, with strong organisational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, uses initiative. * Strongly focussed on delivering an excellent client experience at all stages. * A positive approach in a fast-moving, busy team environment. Employee Benefits * Uncapped monthly commission * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan * Holidays increase after 2- and 5-years' service * Pension Plan and Life Insurance * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday'! * Company incentives, access to discount schemes Why Join our Team?This is a particularly interesting and varied role working in a friendly and…
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Portfolio Procurement has been engaged to recruit an experienced Supplier Manager/Supply Manager for a leading organisation based in South London. This role comes with some excellent benefits including hybrid working, Bonus, 25 days holiday, Healthcare, interest free season ticket loans plus much more. Experience : * Supplier & Project management experience * Develop, implement and maintain supplier management strategy. * Input into negotiating contracts with suppliers * Communicate and negotiate with suppliers and vendors to negotiate better value. * Ensuring suppliers are performing their contracts to the agreed SLA's and measuring performance. Person Specification : * Previous experience as a supply manager * Excellent organisational and project management skills * Excellent knowledge of supply chain processes * Experience of relevant software - Oracle and MS Office Suite Skills 46802JEINDPRO
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