Emea Category Manager Jobs
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You will be responsible for providing reliable and commercially focused HR advice over the phone to a growing and diverse range of clients on all matters of HR from general to complex queries.Please note: This role is 100% on-site in Downtown Toronto. Responsibilities: * To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email * To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc. * To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided * To actively own cases to resolution, building rapport and working relationships with clients on each interaction * To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case * To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date * To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution * To log all advice accurately onto Salesforce and other systems * To follow internal protocols for managing and escalating cases where applicable Qualifications: * CHRP/CPHR designation * 5+ years of experience in an advising role * Ability to work under pressure in a fast-moving, performance-driven environment * Excellent communication skills * Ability to juggle multiple tasks, prioritising your workload accordingly * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared * service centre * The ability to motivate yourself and those around you * An organised self-starter with an enthusiasm for exceptional service delivery Benefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service If this sounds like you, please send your resume to Maggie Colorado maggie.colorado@theportfoliogroup.ca. 46861MCINDCAN
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My client is a market-leading Information Services consultancy, with clientsacross all different sectors are looking for an Customer Service - Account Manager to join their team. Job PurposeTo deliver world class care to exceed our client's expectations and provide support to our ever growing client base across Great Britain Job OverviewThe role requires you to excel in enthusiasm as part of our Client Experience Account Management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Day-to-Day Responsibilities * To be the key person for receiving client queries and requests * To ensure that all client cases whether verbal or written are acknowledged in line with the department's procedures. * To understand all client databases and systems to adequately investigate and respond to the client. * Accountability for obtaining a prompt response to client queries, complaints and requests to cancel. * Review of client complaints to produce an effective handover where applicable to Cancellations Team. * Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. * To liaise with the Business Development Manager regarding clarification of the clients contracted service provision. * To receive client and consultant telephone calls and resolve queries and complaints. * To produce referral leads for sales by identifying old products and additional requirements. * Account Management - making proactive calls to existing clients. * Help to generate positive reviews for the company across various platforms. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Why Join our team?This is a fantastic multi winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy so we look for a colleagues who have a positive and results focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their career. P967130LSR7INDLON
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€38,000 per annum + Car or Car Allowance €4k + OTE €80k My client an award-winning global consultancy, outsourcing the best Health and Safety services to businesses across the UK and Ireland are growing... believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for this year! Join an organisation with a supportive and engaging working environment, giving individuals the best opportunity to excel and grow within themselves and their career! * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S? Job PurposeAs a Health & Safety Consultant, you will be required to undertake Health & Safety compliance reviews for businesses. The role of the Health & Safety Consultant is to meet with the business owner, understand what they have in place to manage Health & Safety in their workplace and conduct an audit evaluating their current levels of compliance.Further to this audit as the Health & Safety Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations Job OverviewThe role requires a mix of commercial and technical skills. The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties / Day-to-Day Responsibilities * You will be required to prepare for and carry out a H&S evaluation (and report) for clients, based upon your findings, highlighting any risks, and making recommendations. * Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. * It is essential that you can adapt to each changing environment and be able to engage with different business owners to identify their individual requirements and demonstrate potential risk to the business through shortcomings in the business owners Health & Safety arrangements * A primary objective of the role is to demonstrate the value of our core H&S Service and highlight the key reasons that the Client would benefit from such, without compromising professional Health & Safety consultancy objectives. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * The ability to professionally advocate and promote to businesses, the requirement for and benefits of access to competent H&S advice. * Excellent communication skills both verbal and written * Outstandingly professional at all times * Full driving licence Employee Benefits: * Car Allowance * Field Based / Remote * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P45716LS2R4INDIRE
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€38,000 per annum + Car or Car Allowance €4k + OTE €80k My client an award-winning global consultancy, outsourcing the best Health and Safety services to businesses across the UK and Ireland are growing... believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for this year! Join an organisation with a supportive and engaging working environment, giving individuals the best opportunity to excel and grow within themselves and their career! * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S? Job PurposeAs a Health & Safety Consultant, you will be required to undertake Health & Safety compliance reviews for businesses. The role of the Health & Safety Consultant is to meet with the business owner, understand what they have in place to manage Health & Safety in their workplace and conduct an audit evaluating their current levels of compliance.Further to this audit as the Health & Safety Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations Job OverviewThe role requires a mix of commercial and technical skills. The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties / Day-to-Day Responsibilities * You will be required to prepare for and carry out a H&S evaluation (and report) for clients, based upon your findings, highlighting any risks, and making recommendations. * Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. * It is essential that you can adapt to each changing environment and be able to engage with different business owners to identify their individual requirements and demonstrate potential risk to the business through shortcomings in the business owners Health & Safety arrangements * A primary objective of the role is to demonstrate the value of our core H&S Service and highlight the key reasons that the Client would benefit from such, without compromising professional Health & Safety consultancy objectives. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * The ability to professionally advocate and promote to businesses, the requirement for and benefits of access to competent H&S advice. * Excellent communication skills both verbal and written * Outstandingly professional at all times * Full driving licence Employee Benefits: * Car Allowance * Field Based / Remote * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P45716LS3R5INDIRE
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€38,000 per annum + Car or Car Allowance 4k + OTE €80k My client an award-winning global consultancy, outsourcing the best Health and Safety services to businesses across the UK and Ireland are growing... believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for this year! Join an organisation with a supportive and engaging working environment, giving individuals the best opportunity to excel and grow within themselves and their career! * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S? Job PurposeAs a Health & Safety Consultant, you will be required to undertake Health & Safety compliance reviews for businesses. The role of the Health & Safety Consultant is to meet with the business owner, understand what they have in place to manage Health & Safety in their workplace and conduct an audit evaluating their current levels of compliance.Further to this audit as the Health & Safety Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations Job OverviewThe role requires a mix of commercial and technical skills. The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties / Day-to-Day Responsibilities * You will be required to prepare for and carry out a H&S evaluation (and report) for clients, based upon your findings, highlighting any risks, and making recommendations. * Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. * It is essential that you can adapt to each changing environment and be able to engage with different business owners to identify their individual requirements and demonstrate potential risk to the business through shortcomings in the business owners Health & Safety arrangements * A primary objective of the role is to demonstrate the value of our core H&S Service and highlight the key reasons that the Client would benefit from such, without compromising professional Health & Safety consultancy objectives. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * The ability to professionally advocate and promote to businesses, the requirement for and benefits of access to competent H&S advice. * Excellent communication skills both verbal and written * Outstandingly professional at all times * Full driving licence Employee Benefits: * Car Allowance * Field Based / Remote * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P45716LS4R7INDIRE
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Associate Director - Legal Greater Manchester
Permanent £60,000 - £100,000 Per Annum
Ref: P46856GO Group
We are working with a fantastic client in the heart of Manchester to recruit and experienced Legal professional to joining their inhouse legal services team. This is operating at director level and will provide comprehensive legal support across a wide range of matters. This is an opportunity to work in an international business, with a company that are leaders in their field.We are looking for professionally qualified candidates with experience across the full commercial sphere of law. Key Duties/Tasks: * Working in partnership with relevant business units to provide commercially sound legal advice. * Providing key support to the GC on any Corporate Governance matters including mandatory filings, preparation of board meetings and attendance at internal compliance meetings when required. * Providing corporate law advice * Responsible for the drafting, negotiating and advising on a wide range of contractual agreements * Providing commercial legal advice to across the UK business with the assistance of external counsel where necessary and relevant. * Managing legal risk in a manner that supports commercial success. Desirable skills and attributes: * Preferred post-qualification experience of roughly 5-7 years although candidates outside of this bracket will be considered * Some Competition, IP and GDPR experience would be an advantage, or the ability to identify issues in these areas. * Law experience within the UK including a strong technical contract law knowledge with experience of negotiating commercial contracts * Experience of working within an in-house legal function with proven a proven commercial legal background 46856GOINDMANS
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I am working alongside an Accountancy Firm in Cheshire who are looking to add a Payroll Administrator to their established team. They are growing and are looking for an experienced candidate in payroll.The client is looking for someone with manual calculations, end to end and 2 years bureau payroll experience. Key Duties/Tasks: * Technical skills: systems required Iris Star * Running end to end client payroll * Collating and actioning calculations * Auto enrolment management * Wage slips Benefits * Salary depending on experience £25,000 - £35,000 * Flexitime * Hybrid working (3 days in, 2 at home) * On site parkingNormal working hours are 7.5 hours per day.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Jack Pople to discuss the role further. INDPAYN46536JP
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Senior Payroll Administrator Greater Manchester
Permanent £30,000 - £34,000 Per Annum
Ref: 46859JP Payroll
I am working alongside an Accountancy Firm in Worsley who are looking to add a Senior Payroll Administrator to their established team. They are growing and are looking for an experienced candidate in payroll.The client is looking for someone with manual calculations, end to end and bureau payroll experience. Key Duties/Tasks: * Technical skills: system preferred Brightpay * Running payroll * Looking after 75+ clients * Supporting the payroll team * Training payroll administrators Benefits * Salary depending on experience £30,000 - £34,000 * Pension with Royal London 4% / 4% * 33 days holiday * Hybrid working (4 days in, 1 at home) * Life assurance x4Normal working hours are 35 hours per weekIf this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Jack Pople to discuss the role further. INDPAYN46859JP
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Portfolio Payroll are currently working with a fantastic business near Wakefield, that are looking to recruit a Payroll Officer to join their team on an ongoing temporary basis.The role is office based and is paying up to £15 per hour.Key duties of the role include processing the payroll data on a weekly basis, working closely with the time and attendance system and having intermediate excel skills.Additional experience that is essential for the position is end to end payroll knowledge and previous experience working on a weekly and monthly payroll.If you are immediately available and looking for an exciting new role, please apply directly. INDPAYN46749LG