HR Documentation Consultant Jobs
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Business Sales ConsultantManchester City Centre / Glasgow / Belfast£23,000 - £25,000 Basic + Commission + Excellent Benefits, first year realistic earnings £40,000With Top Achievers earning over £90,000 per annumDescriptionWe are seeking a talented and motivated individual to join our team as a B2B Sales Representative. In this role, you will play a pivotal role in driving the growth of our business by acquiring new clients and building strong relationships with existing ones. If you have a passion for sales, a competitive spirit, and a proven track record of success, we want to hear from you. As a B2B Sales Representative, you will be responsible for identifying and prospecting potential clients, understanding their business needs, and presenting our products and services in a compelling way. You will also be responsible for negotiating contracts, closing deals, and meeting or exceeding sales targets. Additionally, you will provide exceptional customer service, ensuring that our clients receive the support they need throughout their partnership with us. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will have the autonomy to take ownership of your sales pipeline and make a significant impact on our company's growth. If you are a self-starter, a strong communicator, and are driven by achieving results, we encourage you to apply. ResponsibilitiesIdentify and prospect potential clients in the B2B marketBuild and maintain relationships with existing clients to drive customer loyalty and repeat businessPresent and demonstrate our products and services to potential clientsNegotiate contracts and pricing to ensure win-win agreementsClose sales deals and achieve or exceed monthly and quarterly sales targetsCollaborate with internal teams to provide exceptional customer service and supportKeep up-to-date with industry trends and developments to offer innovative solutions to clientsRequirementsProven experience and success in B2B salesExcellent communication and interpersonal skillsStrong negotiation and closing skillsAbility to build and maintain relationships with clientsGoal-oriented and driven to achieve resultsKnowledge of the [specific industry or market]Proficiency in using CRM software and other sales tools Benefits * Quarterly bonus opportunity on top of monthly commission * Monthly weekend away prize · Team & Department incentives including early finishes, free lunches & team nights out * Enhanced holidays of 25 days increasing to 27 after 2 years' service and 28 after 5 years' service * Private health care cover after 5 years' service · New business referral scheme · Access to Health Shield * Access to the Employee Assistance Program including access to counselling · Refer a friend schemeINDFIR
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Business Sales ConsultantManchester City Centre / Glasgow / Belfast£23,000 - £25,000 Basic + Commission + Excellent Benefits, first year realistic earnings £40,000With Top Achievers earning over £90,000 per annumDescriptionWe are seeking a talented and motivated individual to join our team as a B2B Sales Representative. In this role, you will play a pivotal role in driving the growth of our business by acquiring new clients and building strong relationships with existing ones. If you have a passion for sales, a competitive spirit, and a proven track record of success, we want to hear from you. As a B2B Sales Representative, you will be responsible for identifying and prospecting potential clients, understanding their business needs, and presenting our products and services in a compelling way. You will also be responsible for negotiating contracts, closing deals, and meeting or exceeding sales targets. Additionally, you will provide exceptional customer service, ensuring that our clients receive the support they need throughout their partnership with us. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will have the autonomy to take ownership of your sales pipeline and make a significant impact on our company's growth. If you are a self-starter, a strong communicator, and are driven by achieving results, we encourage you to apply. ResponsibilitiesIdentify and prospect potential clients in the B2B marketBuild and maintain relationships with existing clients to drive customer loyalty and repeat businessPresent and demonstrate our products and services to potential clientsNegotiate contracts and pricing to ensure win-win agreementsClose sales deals and achieve or exceed monthly and quarterly sales targetsCollaborate with internal teams to provide exceptional customer service and supportKeep up-to-date with industry trends and developments to offer innovative solutions to clientsRequirementsProven experience and success in B2B salesExcellent communication and interpersonal skillsStrong negotiation and closing skillsAbility to build and maintain relationships with clientsGoal-oriented and driven to achieve resultsKnowledge of the [specific industry or market]Proficiency in using CRM software and other sales tools Benefits * Quarterly bonus opportunity on top of monthly commission * Monthly weekend away prize · Team & Department incentives including early finishes, free lunches & team nights out * Enhanced holidays of 25 days increasing to 27 after 2 years' service and 28 after 5 years' service * Private health care cover after 5 years' service · New business referral scheme · Access to Health Shield * Access to the Employee Assistance Program including access to counselling · Refer a friend schemeINDFIR
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My client is a Global Outsourcing Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses across the UK, they have been providing these services for over 40 years and have huge growth plans in place. Job PurposeTo be responsible for the day-to-day management of Service Issues across PBS UK, being the first point of contact for both client and internal teams to always ensure the highest level of service. Job OverviewThis is a hands-on role with a real focus on delivering exceptional outcomes. You will manage all service issues in line with company SLAs as a minimum requirement, ensuring customer expectations are always managed. You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions whenever possible. As a Resolution Specialist communication is key to delivering a world-class service both internally and externally. Day-to-Day Responsibilities * To be the key person for receiving client service issues * To ensure that all client service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To ensure that all client service issues are thoroughly investigated through discussion with the client and appropriate internal staff. * To ensure that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * To understand all our client databases and systems to adequately investigate and respond to the client. Key Skills * Excellent attention to detail and problem-solving skills * Excellent standard of communication written and verbally * Ability to manage your own time and workload confidently. * Be the first point of contact for both client and internal stakeholders. * Be able to challenge and influence at a senior level. * Have a solution-focused approach, keeping the client updated throughout, going above and beyond to resolve quickly and efficiently, within SLA. * Collaborate and conduct regular meetings across the business to ensure high quality outcomes. * Provide regular updates to the management team on progress. * Ensure appropriate systems are updated correctly for records and reporting purposes * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Job Goals and Metrics * Ensure all service issues are dealt within departmental SLA. * Average of 30 cases rolling at any one time * Average quality score of Minimum 3.75+ * Talk Time Minimum 2 hours. * Ensure regular updates to management showing trend analysis. * Develop training and support tools to aid improvement. * Have regular face to face catch ups with key departments. * Maintain less than 5% RED as a team. * Share successes and challenges within the business. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills.…
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Customer Service Advisor Greater Manchester
Permanent £21,250 - £21,255 Per Annum
Ref: 971341FAR3 Group
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job OverviewAs part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities * Provide excellent customer service to new and existing Peninsula clients. * To understand all client databases and systems to adequately access the client and service information. * Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. * Rescheduling of cancelled appointments * Management of client task lists * To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. * Provide feedback to line managers to help improve processes and promote best practices. * To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics * Average of 30 actions per day * Average quality scores of 3.6+ * SLA Management of 99%+ * Minimum of 1 Positive review per month * Minimum talk time of 1.5 hours * All client telephone calls are to be answered in accordance with departmental standards. * All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team * A "can-do" attitude * Customer service skills are essential with a particular focus on rapport building and relationship management. * Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: * Profit Share Scheme * Offices Based in the heart of Manchester. * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Perk Box Discounts * Christmas Bonus after 3 years * Social Events Throughout the Year * Contributory Pension Scheme * Private Health Insurance after 5 years Why Join Our Team?This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works…
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International Payroll Specialist Greater Manchester
Contract £30,000 - £45,000 Per Annum
Ref: 46932LG Payroll
Portfolio Payroll are exclusively working with a fantastic global business in Manchester City Centre, that are looking to recruit an International Payroll Specialist to join their team.The role offers hybrid working and will be a contract role for up to 6 months. Key experience I am looking for; * Strong payroll and pensions knowledge * UK and international experience * Manual calculations * Hard working/likes a challenge * Natural problem solver * ADP or Workday experience Due to the nature of the company, the ideal candidate will be outgoing and enjoy the social aspects of the role.If you are a strong payroll professional that can hit the ground running with minimal input, please apply directly. 46932LGINDPAYN
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Portfolio Payroll are currently supporting a fantastic manufacturing company in Leeds that are currently recruiting for a Payroll and HR advisor on a temporary basis.As a temporary Hr advisor, you will have many years' experience in a similar role and be able to hit the ground running supporting the HR functions.Key experience is working closely with Managers on ER cases and overseeing TUPE.This role is office based in Wetherby and is immediate start, paying up to £13.50 per hour weekly.If you are interested and have the relevant experience, please apply directly. INDPAYN46384LGR1
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Join my clients dynamic digital marketing team as a PPC Team Lead, where you'll spearhead the management, optimization, and growth of multiple PPC accounts!We're seeking a creative, analytical, and highly organized individual to drive strategic planning and lead generation efforts! Day-to-Day * Manage and optimize PPC accounts across Google and Microsoft networks. * Strategically plan for growth and cost efficiency improvements. * Integrate paid channels, including social media and programmatic advertising. * Continuously test and optimize to enhance account performance. * Produce and present insightful reports to internal stakeholders. * Collaborate effectively within the PPC and wider digital team. * Mentor team members to elevate performance standards. * Monitor bid management to identify trends and opportunities. YOU? * PPC campaign management experience with large budgets. * Proficiency in Excel, Data Studio, and Google Analytics. * Passion for data analysis and data-driven decision-making. * Up-to-date knowledge of industry standards and technologies. * Ability to develop long-term strategies while maintaining hands-on execution. * Familiarity with multiple biddable media platforms. If you thrive on problem-solving, enjoy challenges, and are driven by continuous learning, you'll excel here. With endless opportunities for growth and development, you'll make a real difference while being part of our ambitious, expanding family-run business! INDMANSP970164CC
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What is next in your career?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Fire Safety Consultant to add to their growing team!We have just partnered up with an award-winning consultancy group, to support with their search...Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you an experienced and conscientious individual with a passion for health and safety? * Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development?If so, we want to hear from you.. Key Responsibilities * To advise client's needs relating to Fire. Assist with QA and validations for a team of Fire Risk Assessors and Validators under the BAFE standard * To provide telephone/e-mail advice to clients regarding Fire related concerns. * To attend training and regularly update the team on relevant changes to legislation and guidance * To provide practical support to clients in using their online systems and make pro-active calls to clients in support of their Fire services. * To handle complaints and super duper service issues relating to advisors and senior advisors. * To be familiar with BAFE standards and manage the BAFE system operating for clients within the Peninsula Group. * To specialise in Fire and have relevant practitioner experience. * To liaise with external Enforcement, and other, Agencies on behalf of clients, when approved and requested by Senior Management. * To amend, following a client request, Fire Safety management systems and risk assessments. * To ensure all advice given meets the requirements of BAFE * Development of Fire systems and eLearning as requested * Assist the Technical Manager in the development of Fire Guidance Notes, Standard Phrases and Checklists, covering all legal jurisdictions serviced by Peninsula. P969869CC7R18INDFIR
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What is next in your career?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Fire Safety Consultant to add to their growing team!We have just partnered up with an award-winning consultancy group, to support with their search...Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you an experienced and conscientious individual with a passion for health and safety? * Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development?If so, we want to hear from you.. Key Responsibilities * To advise client's needs relating to Fire. Assist with QA and validations for a team of Fire Risk Assessors and Validators under the BAFE standard * To provide telephone/e-mail advice to clients regarding Fire related concerns. * To attend training and regularly update the team on relevant changes to legislation and guidance * To provide practical support to clients in using their online systems and make pro-active calls to clients in support of their Fire services. * To handle complaints and super duper service issues relating to advisors and senior advisors. * To be familiar with BAFE standards and manage the BAFE system operating for clients within the Peninsula Group. * To specialise in Fire and have relevant practitioner experience. * To liaise with external Enforcement, and other, Agencies on behalf of clients, when approved and requested by Senior Management. * To amend, following a client request, Fire Safety management systems and risk assessments. * To ensure all advice given meets the requirements of BAFE * Development of Fire systems and eLearning as requested * Assist the Technical Manager in the development of Fire Guidance Notes, Standard Phrases and Checklists, covering all legal jurisdictions serviced by Peninsula. P969869CC7R17INDFIR
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