Indirect Buyer Jobs
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£30,000 - £38,000 (OTE £54,000) with 20% shift allowance As an operational Senior Floor Manager, you will manage, motivate, and inspire the UK Sales team. You will mentor, support, and develop the team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent 'can-do' attitude and be able to adapt to ever-changing business requirements! * Ensure all sales teams are motivated and are delivering the highest quality customer service to all clients * Provide regular performance updates to the Head of Sales on business performance highlighting any challenges you are facing but with a solution in mind. * Deliver all company targets set by the business. * Ensure that all team's competent agent/advisor status is within the business threshold from a Training & Competence perspective. * Work closely with the Sales Performance Enablement Manager ensuring the development needs of all sales agents are being met and coaching is targeted on the correct areas of development. * Feedback on all QA calls within SLA dealing with any queries in line with business process. * Lead on daily meets with Sales team management * Deliver all monthly performance reviews to team members in a timely manner ensuring all evidence including SMART goals are recorded as per business process. Benefits * Daily, weekly and monthly incentives * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life InsuranceINDMANS
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Portfolio Payroll are currently partnered with a Local Government organisation who are seeking an experienced and dynamic Payroll Manager to join their busy payroll team. As Payroll Manager, you will report into the Head of Payroll and will have three direct reports (payroll team leaders) with overall responsibility of the wider payroll team. Responsibilities include: * Line management of the team leaders including 1:1s, appraisals and allocation of work * Overseeing the processing and delivery of end to end payrolls * Check payrolls before BACs * Be a superuser for iTrent * Assist with the implementation of pay aware across all payrolls * Contribute to continuous improvement Experience required: * Excellent in house payroll knowledge * People management experience in a payroll management level position * iTrent experience is desirable * Experience within a local government environment is desirable This position offers flexibility to be mainly remote working, with the expectation to travel to the South West London office 1-2 times a month.Closing date is 30th April with interviews taking place WC 6th May.Apply below! 47235RMCINDPAY
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Our client is seeking an experienced Payroll Advisor to join their busy team Duties include; * Accurate and timely input of payroll data, throughout employee lifecycle * Ensure all variable payments and deductions are processed via the interface between the timesheet System and the Payroll system * Balance all interfaced data between internal and external systems, ensuring integrity of data at all times * Production of manual calculations where required, for example, overpayments, net to gross, pension contributions due to statutory absence etc * Ensure pre-payroll processing tasks are completed, the payrolls are run, and the post processing tasks completed, all in a timely, accurate and compliant manner including the submission and retrieval of files to/from HMRC * Process BACS payments for monthly payrolls * Process salary advances as and when needed * Supporting the timely, accurate and compliant transition of employees who TUPE transfer to or from the Payroll * Help ensure that all internal and external audit requirements are met * Assist AskHR team with all payroll related queries, providing guidance and support on all payroll related matters * Ensure all payroll processes are documented and maintained on an ongoing basis * Liaise with teams within HR Services, HR Business Partners and Centres of Expertise for escalation and resolution of queries and cases * Keep up to date with future trends in Payroll and maintain awareness of changes in Payroll legislation You will have; * Previous payroll experience * Outstanding customer focus and the ability to manage customer requirements through a partnership approach * Ability to build strong working relationships/networks with all stakeholders and maintain a high degree of integrity * Ability to apply judgement to resolve individual cases * Ability to identify and address or escalate risk * Willingness to own tasks and the resilience to work through issues to conclusion, maintaining energy and motivation * Excellent written and oral communication skills * Discreet with the ability to handle confidential and sensitive situations If you have the above and seeking the next step in your payroll career then please apply now INDPAYS46970SBR2
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Customer Support AdvisorThe Portfolio Group have an amazing opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.Exclusively partnered, we're looking for a jovial, enthusiastic, and dedicated Customer Support Advisor to join their lively team. If you have a positive attitude, excellent phone manner, and a team player, we want to hear from you.!!! Job OverviewAs part of our client services team, you'll be working closely with the sales team as the first point of contact for prospective clients. Being the first point of contact you'll provide a first-class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor. While everyday day will offer a different challenge your core responsibilities will be to: * Handling telephone calls from prospects for our clients group companies. * Where relevant, passing these telephone calls to a relevant sales representative. * Logging the details of any leads into our online form. * Assisting the Business Support team with daily tasks and requests * Assisting the wider sales teams with ad hoc reports and requests. A solid customer service background with help you thrive in this role, alongside. * A warm, outgoing personality. * Desire to provide outstanding customer service. * Excellent telephone manner. * Competent IT skills. * Attention to detail including grammar and spelling. * Strong organisational and interpersonal skills. * Ability to work in a team. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P47241MAINDMANJ
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Senior Payroll Administrator Leicestershire
Permanent £30,000 - £35,000 Per Annum
Ref: 46685TOR2 Payroll
The UK's award-winning Media Outlet is looking for their next Senior Payroll Administrator to join their company! In this vibrant and reputable company, you can expect to see continuous growth and an abundance of purpose within your role. Some duties include: * Process, oversee and direct multiple payrolls and payroll procedures. * Ensuring accuracy and timely production of the UK and international payroll. * Ensure the payroll is reconciled and HMRC legislation is adhered to. * Reporting into the HR & Payroll Shared Services Manager. What do you get in return? * Hundreds of discounts and access to their Wellbeing Hub * 25 days holiday + BH * Season Ticket Loan * Lease a fully electric or hybrid car via salary sacrifice * & more! Please apply today! 46685TOR2INDPAYS
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Temporary Data Handler Greater Manchester
Temporary £20,000 - £25,000 Per Annum
Ref: 47247LG Payroll
Portfolio Payroll are supporting a leading business in Manchester City Centre, looking to recruit for a Data Handler to join their team on a temporary basis for 6 months.This role is fully office based and is offering an hourly rate of £12 to £13 per hour.Key person experience for the role; * Formatting and cleansing data * Removing corrupt data/ de-duping * Strong analytical and problem solving skills * Intermediate excel skills * Previous experience working within insurance is desirable * Finance backgroundIf you are immediately available, please apply directly. INDPAYN
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Customer Service Advisor Greater Manchester
Permanent £21,255 - £21,255 Per Annum
Ref: P47234MA Group
Customer Service Account Manager. The Portfolio Group have a phenomenal opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.Exclusively partnered, we're looking for an enthusiastic and dedicated Customer Service Account Manager to join their dynamic team. If you have a keen eye for detail, strong analytical skills, and a knack for handling objections, we want to hear from you.!!! Job OverviewAs part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities * Provide excellent customer service to new and existing clients. * To understand all client databases and systems to adequately access the client and service information. * Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. * Rescheduling of cancelled appointments * Management of client task lists * To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. * Provide feedback to line managers to help improve processes and promote best practices. * To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics * Average of 30 actions per day * Average quality scores of 3.6+ * SLA Management of 99%+ * Minimum of 1 Positive review per month * Minimum talk time of 1.5 hours * All client telephone calls are to be answered in accordance with departmental standards. * All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team * A "can-do" attitude * Customer service skills are essential with a particular focus on rapport building and relationship management. * Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: * Profit Share Scheme * Offices Based in the heart of Manchester. * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Perk Box Discounts * Christmas Bonus after 3 years * Social Events Throughout the Year * Contributory Pension Scheme * Private Health Insurance after 5 years P47234MAINDMANJ
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Our client a successful food manufacturer based in Lincolnshire is seeking a payroll business partner to join their busy payroll department. The role will work closely with the current payroll and benefits manager and assist with managing the payroll team whilst working on the transactional side of the payroll processing. Duties Include: * Processing a high volume, end to end payroll using the SAP payroll system. * Assist the current payroll team with complex enquires. * Keep up to date with the current payroll legislation. * Processing company benefits and pensions. * Completing complex payroll queries. The successful candidate will work well under pressure and be comfortable within a team environment. This is a permanent, full-time role across 37.5 hours per week. The role offers some great benefits including a discretionary annual bonus, match pension 4%, private healthcare, free onsite parking plus a significant staff discount across their products. 467238RCINDPAYS
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We are currently recruiting for a temporary Payroll Officer based North West London the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. Payroll Officer - £17 - £18 per hour Hybrid Working Teachers Pensions and working within Local Government is a MUST * Assisting the Payroll Manager on the delivery of multiple payrolls * Ensuring efficient systems and processes are maintained for the timely and accurate calculation and payment of employee salary * Provide ad-hoc support to the Accounts Payable team. * Run regular payroll reports to support the month and year end financial reporting cycle * Processing new starter/ leaver forms and employee change forms (e.g. variations) onto the payroll system, ensure that the records are complete and accurate and where necessary liaise with HR to request correct information * Upload EPP spreadsheets in accordance with the payroll timetable, checking timesheets to ensure that details are complete, accurate and authorised, flagging and resolving queries with HR and departmental administrators and making corrections as necessary * Entering employee pension, tax code and bank details onto the payroll system * Validating system payments and making updates to ensure the payment run is complete and correct. Raise manual special payments where necessary * Run and validate system reports of monthly deductions * Resolve salary payment queries by liaising with employees / HR and bank/building society branches * To provide information to staff on statements of earnings and other payroll payment matters * Review the BACS rejections and raise BACS payment requests in lieu of returned/rejected amount on the main payroll runs. Take necessary follow-up action (e.g. updating invalid details) * Be responsible for the monthly Auto-enrolment process ensuring the University meets the required Auto enrolment obligations * Enter Tax code changes (P6s), student loan notices and starter notices when received from HMRC * Enter court orders as and when received against employee records and check the deductions are calculated correctly 47231GFINDPAY
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