Payroll & Reward Analyst Jobs
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Retention Business Sales Consultant London, Blackfriars - £27,000 plus Uncapped Commission Is this you?A positive, organised, hardworking individual, who enjoys speaking to clients.Do you have a keen eye for detail?Are you self-motivated and looking for a new adventure?An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'. Job SummaryWorking alongside your Business Development Management you will both be responsible for delivering super service in retaining and developing clients and maximising sales and upsell opportunities. This will include contract renewals and renegotiation of terms in some cases including as part of complaint resolution. This is an ideal role for someone with a sales and customer service background, who is looking for an opportunity to work in a fast-growing and vibrant organisation.You will work with the Client Experience, Payment Team, and Sales departments. Day-to-Day Responsibilities * To be the first port of call in dealing with cancellation queries * To review and develop processes to ensure smooth and efficient service. * Understand customer issues and proactively identify a commercial solution. * To achieve and exceed customer retention targets. * Respond to customers in a timely and professional manner within SLA targets. * Work as part of a team to manage and maintain a customer base of over 15,000 businesses. * Collaborate across all teams to resolve client issues. * Match products and pricing with client needs * Renewal of client contracts to prevent loss to competitors, working alongside the Corporate BDMs where required. * Support our clients with business growth through the promotion of technical solutions. * Deliver a fantastic client experience. * Make outbound telephone contact with clients who cancel subscriptions and retain them as clients, having a positive impact on client retention rates. * Have excellent product knowledge. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Why join our Team?This is a fantastic multi-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their career. P44142FAINDLON
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Trainee Counsellor Programme Greater Manchester
Permanent £20,000 - £25,000 Per Annum
Ref: P46586LS Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates Wednesday 22nd May / Tuesday 4th June 9.30pm-3pm * Start date -1st July This is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P46586LSINDMANJ
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Graduate Counselling Programme Greater Manchester
Permanent £20,000 - £25,000 Per Annum
Ref: P46586LS Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates Wednesday 22nd May / Tuesday 4th June 9.30pm-3pm * Start date -1st July This is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P46586LSINDMANJ
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Graduate Counselling Scheme Greater Manchester
Permanent £20,000 - £25,000 Per Annum
Ref: P46586LS Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates Wednesday 22nd May / Tuesday 4th June 9.30pm-3pm * Start date -1st July This is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P46586LSINDMANJ
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Legal & Financial Wellbeing Advisor Greater Manchester
Permanent £25,000 - £29,000 Per Annum
Ref: P46898CH Group
The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland. The Role:As a Legal and Financial Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, including telephone and email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met. Day to Day Responsibilities: * Provide timely legal and financial information to clients adhering to set SLAs and KPIs * Manage incoming calls efficiently, either resolving cases independently or distributing them among team members * Conduct research and engage in self-learning to enhance expertise in relevant areas * Handle diverse client issues with empathy, especially those in distress * Demonstrate a general understanding of legal and financial domains including but not limited to Family Law, Commercial Law, Criminal Law, and Consumer Law * Uphold a standard of excellent customer service in all interactions What You Bring to the Team: * Proficiency in various legal and financial matters * Capacity to prioritize tasks and work independently or collaboratively within a team * Strong verbal and written communication skills * Dedication to providing exceptional customer service and assisting individuals * Open-minded, enthusiastic, and non-judgmental approach * Comfortability with telephony and IT systems P46898CHINDMANJ
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Payroll LeadPortfolio Payroll are working with an established insurance company who are looking to appoint a Payroll Lead. The ideal candidate is a Payroll Specialist with ability to manage end to end processes and utilise technical systems to assist in this role. Excitingly, the role is based for the Manchester office on a hybrid basis. Role Duties * Process all monthly payroll information for 2500 employees including starters, leavers and amendments * Full end to end payroll for clients * Utilising technical systems such as Cascade * SMP, SSP, P45 and P60 * Process and monitor all weekly payroll and ensure accurate data is inputted into systems * HR Responsibilities * Answering queries Candidate Criteria * Previous experience in processing payroll in at a high volume environment * Cascade system is desirable * Understanding of legislation and pension processes * Strong team player * Dedication to work * Accuracy and good verbal communication skills * Strong team player Benefits * 2 Days in office, 3 days in home * Flexible working * 25 Days Annual Leave 45781SK2INDPAYN
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Payroll LeadPortfolio Payroll are working with an established insurance company who are looking to appoint a Payroll Lead. The ideal candidate is a Payroll Specialist with ability to manage end to end processes and utilise technical systems to assist in this role. Excitingly, the role is based for the Manchester office on a hybrid basis. Role Duties * Process all monthly payroll information for 2500 employees including starters, leavers and amendments * Full end to end payroll for clients * Utilising technical systems such as Cascade * SMP, SSP, P45 and P60 * Process and monitor all weekly payroll and ensure accurate data is inputted into systems * HR Responsibilities * Answering queries Candidate Criteria * Previous experience in processing payroll in at a high volume environment * Cascade system is desirable * Understanding of legislation and pension processes * Strong team player * Dedication to work * Accuracy and good verbal communication skills * Strong team player Benefits * 2 Days in office, 3 days in home * Flexible working * 25 Days Annual Leave 45781SK1INDPAYN
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Start date: March.Location: Manchester City CentreSalary: £23,000-£25,000, OTE £40,000 - £45,000 1st year earnings Competitive Salary and Earning Potential:As a Sales Development Executive, you'll start with a competitive base salary of £23,000-£25,000, reflecting your skills and experience. But that's just the beginning! We believe in recognizing and rewarding hard work. With our uncapped commission structure and realistic 1st year earnings of £40,000…But don't let us stop you from striving further. As our Top performers are earning £70,000!!About us: We are a forward-thinking company dedicated to empowering businesses of all sizes to thrive. Our innovative solutions and stellar customer service have propelled us to the forefront of the industry. Join our team, and you'll be part of a company that values innovation, teamwork, and excellence. Key Responsibilities: * Identify and engage with potential clients. * Develop and maintain strong client relationships. * Present and promote our innovative solutions. * Close deals and achieve sales targets. * Collaborate with our talented team to drive business growth. What We're Looking For: * Proven sales experience or a strong passion for sales. * Excellent communication and negotiation skills. * A self-starter with a results-driven attitude. * Ability to thrive in a dynamic, fast-paced environment.Interview Dates: 6th March 2024 - 15th March 2024Date posted: 5th March 2024Ready to embark on an exciting career journey? Join us in making a difference in the business world! Apply today! ! !
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Sales Development Executive Greater Manchester
Permanent £23,000 - £25,000 Per Annum
Ref: 46896TL Group
Role: Sales Development Executive Location: Manchester City Centre Salary: £23,000-£25,000- Uncapped Commission Our client, located in the vibrant heart of Manchester, is actively seeking a Sales Development Executive to join their dynamic team. Being a firm who specialises in HR and Health and Safety outsourcing to business owners across the UK. This presents an exciting opportunity to contribute to a thriving industry with prospects for personal professional growth.The Sales Development Executive will be a key player in steering the company towards success, making it crucial for the ideal candidate to be motivated and driven, consistently aiming for the best results, and achieving set targets.Situated in a state-of-the-art office, surrounded by convenient amenities such as shops, cafes, and efficient transport links, our client offers a fantastic working environment.Key Responsibilities: * Approaching and engaging with prospective clients, through telephone calls, emails, and networking platforms. * Explaining to clients the advantages, potential outcomes and the process associated with using the client's services. * Demonstrate organisational skills by independently managing and coordinating a personal calendar, including scheduling calls with potential clients based on their availability. * Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.Company Benefits: * Uncapped commission - OTE 70,000 * 25 days annual leave plus bank holidays * 6 Month sales training programme * Birthday Off * Daily, weekly & Monthly incentives * Fantastic location - close to shops, restaurants, and transport links
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