Tax Consultant (national Remote Working Jobs
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Dive into the role of a Call Handler where empathy meets excitement! I am on the lookout for someone who not only listens with care but brings a touch of joy to every call. if you're ready to turn customer interactions into memorable moments with your understanding and a dash of fun, I want you to be a part of my clients' team. Join them in making a difference, one empathetic and fun conversation at a time. Apply now and let's bring smiles to every call!We are pleased to be working with the UK and Ireland's Largest Independent and Trusted Well-being Provider who have been making a positive difference in over 15 million lives for over 40 years. Our client offers the most comprehensive EAP on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sectors, to business partners, individual users, employees, and their family members.Shift 1: Monday to Wednesday - 9am -5pm Thursday/Friday 11am -7pm - weekends off.Salary: £23,500 + up to 2k overnight allowance depending on shift pattern. Job PurposeWe are looking for call handlers with an enthusiastic, eager, and willing-to-learn attitude. It will be a challenging but fantastic opportunity to work alongside business professionals, counsellors, and legal advisors in a fast-paced and customer-focused environment. You will be on the front line of Assistance Programmes working alongside the counselling and legal teams. You will assess and triage calls coming into the service, ensuring that clients are reassured of the support you are setting up for them. The role will involve assisting with any call management tasks, helping the relevant teams continually to improve the service, assisting with office duties, and striving to ensure that every call into the service is a positive one. Job OverviewYou will be on the front line of the Employee Assistance Programme (EAP) working alongside the counselling and legal teams. You will be required to be always available to assess and triage calls coming into the service, ensuring that clients are reassured of the support you are setting up for them. Day-to-Day Responsibilities * To provide an efficient and effective telephone service to all callers * Completing outbound calls to provide effective follow up support * Supporting digital functions within the organisation including live chat and emails * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed * Greet clients making them feel comfortable and at ease, exploring the clients' situation and identifying the next steps, including assessing the risk/urgency of the issue * Ensure that personal knowledge of the assistance programmes is continually developing, and that departmental procedures and protocols are always adhered to * To take ownership and responsibility for of the cases in the first instance and ensure the client can access the relevant support * Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on…
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Dive into a fulfilling role as an administrator with the largest independent wellbeing provider in the UK and Ireland! - My client is seeking a meticulous and efficient team player to be the cornerstone of our administrative processes. If you excel in data entry, enjoy organizing information, and want to contribute to the success of the business, this is the opportunity for you. Join my client and become an essential part of their commitment to fostering healthier and happier workplaces through your efficient administration.We are pleased to be working with the UK and Irelands' Largest Independent and Trusted Well-being Provider who have been making a positive difference in over 15 million lives for over 40 years. Our client offers the most comprehensive EAP on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sectors, to business partners, individual users, employees, and their family members. Job Purpose You will provide clinical administrative support to the Occupational Health (OH) Team within Health Assured. You will have administrative and data entry experience. Your main function will be to support the team in achieving their objectives of ensuring all clients and clinicians are responded to within the required service level agreement (SLA) and to ensure operational efficiency of the Occupational Health administration function. Day-To-Day Responsibilities * To ensure that all Occupational Health processes are completed within SLA, at the highest quality expected by Health Assured * Ensure all individual and team KPIs are adhered to on a daily, weekly, and monthly basis 3. To complete accurate, daily clinical data entry onto Health Assured's secured CRM System * To liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries * To action any reasonable requests for medical records of employees where necessary * To always adhere to all appropriate updated data protection legislation and to adhere to ISO approved policies and procedures * To maintain confidentiality and discretion when dealing with any Occupational Health enquiries, or sensitive information obtained as part of the role * Answering telephone calls and dealing with general departmental enquiries when required Essential Skills and Competencies * Excellent customer service skills * Excellent team player; willing and able to help where required * Ability to adapt quickly to organisational changes * Experience in an administrative role with a high level of detail and accuracy * Track record of meeting and exceeding KPI's and targets * Ability to organise and prioritise workload accordingly to ensure work is completed within a timely manner * High level of computer literacy (Word, Excel) * Experience in effective communication with management/senior management Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5-…
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Payroll Administrator£13-£16 per hour - 3 months Temp Our client who are well known in their field are seeking an experienced payroll administrator for around 3 months with the view to potentially extend further, Job details: * Assisting with processing client payrolls * Processing SMP,SSP, Tax, NI etc * Working within a small payroll team * Pensions auto enrolment * Payroll reconciliations * Starters, leavers etc 46611MTINDPAYS
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Portfolio Procurement have been engaged by a leading manufacturing business to recruit an experienced Production Planner. Experience and Skills * Experience of planning and scheduling in a manufacturing environment * High level of MRP/ERP system experience * Experience of forecasting * Able to work across a large range of skus with a range lead times. * Developing and maintaining the S&OP process * Strong IT skills. * Commercially and financially aware. * Keen attention to detail and accuracy. Benefits * Discretionary yearly company bonus * 1pm Friday Finish * 25 days Holiday + Bank Holiday * Excellent Pension Scheme * Perkbox 46438JE
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Hours: Full-time, 40 hours per week, Monday to Friday, 8:00 am to 4:30 pm (30 minutes lunch break included) Pay Rate: £16 to £18 per hourWe are seeking a dedicated and personable Resident Liaison Officer to join our team for a Social Housing Retrofit project. The Resident Liaison Officer will serve as the primary point of contact between our teams and the residents, ensuring transparent communication and maintaining positive relationships throughout the duration of the project. Key Responsibilities: * Act as the first point of contact for residents regarding any inquiries, concerns, or complaints related to the works being carried out in their homes. * Provide support and assistance to vulnerable residents, ensuring their needs are addressed promptly and effectively. * Conduct regular checks and inspections within residents' properties as part of the project requirements. * Liaise effectively between residents and the client, ensuring smooth communication and resolution of any issues that may arise. * Handle incoming calls and inquiries from residents in a professional and courteous manner. * Assist with administrative tasks as required, including documentation and record-keeping. Requirements: * Possession of an in-date CSCS card or willingness to apply for one to work on Facilities sites. * Valid driver's license and willingness to travel between properties as necessary. * Strong interpersonal and communication skills, with the ability to engage effectively with residents and team members. * Basic IT skills and proficiency in administrative tasks. * Prior experience in a residential or housing environment preferred but not required. * Willingness to learn and undergo training, including shadowing a current Resident Liaison Officer. Note: This role is customer-facing and requires a candidate who is personable, empathetic, and capable of handling various situations with professionalism and tact. While prior experience is advantageous, we welcome individuals who are eager to learn and develop new skills in this role. P98977CHINDFIR
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Portfolio Credit Control are currently sourcing for a well-know UK wide building company are looking for a candidate to join their established team. The role is permanent and based in Glasgow, hybrid working will be on offer.Responsibilities include chasing debt via telephone and email, allocations, handling client queries, credit checking, general accounts receivable administration, sales ledger invoicing, liaising with key internal and external stakeholders.Candidates must have had previous experience within Credit Control. Have the ability to communicate both written and verbally. Must have excellent attention to detail.This is a great opportunity for a candidate who has 2 years plus Credit Control experience and the successful candidate will be rewarded financially and the advantage of working for a household name. Responsibilities * Initiating reminders in accordance with a strict timetable * Drafting and sending non-standard letters and emails relating to arrears / disputes / queries * Processing debit/credit card payments for selected accounts * Dealing with general enquiries by telephone, email, letter about fee related matters. * Liaising with Admin staff and Heads of subsidiaries * Liaising with other Departments within the organisation to discuss overdue accounts * Assisting with the preparation of timely E-billing, out sorting paper bills where required * Provide accurate monthly reports to Heads of departments * Keeping an up to date / ongoing arrears list * Attend debtor meetings with management to stay on top of troublesome accounts Person Specification * Credit Control experience * Excellent interpersonal skills, with the ability to communicate effectively with staff at all levels * Professional telephone manner and ability to ask challenging questions * Experience using Microsoft Excel and Word 46656LMINDCC
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Credit Control Manager Greater Manchester
Permanent £50,000 - £60,000 Per Annum
Ref: P54544CV Credit Control
Portfolio Credit Control are pleased to be working exclusively with a one of a kind organisation looking to bring in an experience Credit Control Manager to many a receivable function and lead a growing Credit Control team.With an international footprint, the organisation are looking for an individual with both managerial and reporting experience who can grow the organisation and work closely with Senior Management specifically around process improvement and risk management. Main Duties: * Lead and grow an effective Credit Control Team. * Working on process improvement and streamlining cash collection procedures. * Daily data analysis highlighting outstanding debt and potential problematic accounts. * Business Partner with Senior individuals internally and externally to mitigate risk and outline solutions for particularly bad debt. * Preparation of monthly board packs to Senior Management including detailed analysis. * Potential opportunity for system implementation exposure alongside continued process streamlining. * Maintain and development company Credit Control policies and procedures. * Reporting on a monthly basis inline with company procedures and place a key role in the Month End process. What you Bring to the Team * Must have experience in managing a team ideally in excess of x4 Credit Controllers * Have extensive experience leading a Credit Control team within a B2B capacity * Hold strong Excel skills which will be relied on by Senior Management * Previous international multi-currency experience would be desirable * Implementation experience would hold the relevant candidate in good stead to be successful With impressive prospects for the development in the role I would advise if you are looking for an exciting and challenging role, you apply ASAP! P54544CVINDCC
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A newly created Deputy Head of Payroll is currently being recruited for a not for profit organisation.This is a fantastic chance to bring your payroll experience and knowledge to a brand new role. As the Deputy Head of Payroll, you will be responsible for: * Leading & managing a small payroll team to process a monthly payroll * Ensuring all statutory deductions are made accurately and on time * HMRC Submissions * AE submissions * Administering several different pension schemes * Overseeing expense payments * Managing the payroll team on a daily basis * Supporting on payroll related projects This role can offer a generous benefits package, flexible working and a hybrid working pattern. 45827GCINDPAY
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Portfolio HR & Reward are working with an award-winning and established education charity looking for an experienced HR Administrator who will be able to use their onboarding/compliance skills to assist the company. The successful candidate will work within the HR team of 3, providing support from the Head Office. This is an office-based role based in South London. Key Responsibilities: * Provide onboarding support and compliance to new starters * Deliver up to date information on company portals * Drafting employment contracts to ensure these are correct and consistent * To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database. * Submitting DBS invoice payments to the Finance team ensuring that prior approval is obtained * Review client documentation and provide advice accordingly taking their internal terms and conditions into account. * To be the first point of contact for onboarding queries, liaising with academies, internal and external providers and escalating as appropriate * Assist with requests for articles or webinar presentations, which have an employment law/HRM/employee relations element. * Offer clients options regarding the take up of other products we provide and make recommendations accordingly. * Attend departmental or office team meetings if needed * Maintain a professional and responsible attitude at all times. * Work as part of a busy team. * Carry out any other tasks deemed necessary by the Management Team Job Requirements: * Broad knowledge and understanding of the onboarding/compliance of new starters * Excellent communication and written skills. * MS Office knowledge and experience. * Experienced in Oracle is desired 46177ZGFINDHR