applications to help provide you with the best possible online experience. New regulations will
once those changes come into effect.
What are Cookies?
A “Cookie” is usually a small text file that contains a unique identifier, made up of letters and numbers.
How do Cookies work?
Cookies are created when you use your browser to visit another website. The identifier which forms
part of the Cookie is sent from a web server to a web browser and is then stored by the browser. The
identifier is then sent back to the server each time the browser requests a page from the server. This
is in turn stored on your device when you visit a website on your computer or an app on your phone.
A Cookie can be a ‘Session Cookie’ or a ‘Persistent Cookie’.
A Session Cookie will expire when the user session is terminated and the web browser
A Persistent Cookie, however, will be stored by a web browser and will remain valid until its
set expiry date, unless deleted by the user before the expiry date.
Cookies are used to collect visitor behaviour information as well as tracking your movements within
the site or web page. Cookies can help you to resume where you left off, remember your registered
login details, and content preferences as well as other customisation functions. They do not typically
contain any information that personally identifies a user.
At a basic level Cookies will:
Allow the site to work properly, and help keep it secure
Help us understand how people use the website
Make the site easier to use by remembering information that you&’ve entered,
Improve your experience by showing you information that&’s relevant to you.
There are several different types of cookies which we use for a range of objectives when you visit and
authenticate you as a new visitor to our website, which in turn improves your browsing experience as
you navigate through our pages and services.
|Essential Cookies||These are required for the operation of the website. They let you move
around our websites and use all the features. Without them, you wouldn&’t be
able to do things such as submitting an enquiry to us via our contact form.
If you block these cookies we cannot guarantee access to the services
provided through the website or be sure how the website will perform during
|Performance Cookies||These simply help us improve the way our website works. They tell us how
people use each page, which ones are most commonly viewed, or whether
any errors occurred.
|Targeting Cookies||These cookies help make sure the adverts you see on your screen are
relevant to your personal preferences and are useful to you. For example, if
you&’re shopping online for a personal loan, you might see more
advertisements for personal loans pop up. This is simply because the cookie has detected what you&’re looking for.
|These cookies enable you to share content on this website via your social
media platforms such as Linked In, Facebook and Twitter.
and services and similar technologies in emails. These help us to understand whether you’ve opened
an email and how you’ve interacted with it. Cookies may also be set if you click on a link within the
email. We may also use cookie data to compile statistical reports on website activity. We may
also maintain data which confirms when Cookie consent was attained.
What Third Party Providers do we use?
As well as using first party cookies directly from us, from time to time, we may use targeting cookies
from a number of our third party providers and marketing partners. We may also use their Cookies to
also help deliver adverts relevant to your interests. These cookies can track your browsing history
across various websites.
The Third Party Cookies we currently use are:
Our website uses the performance Cookie, Google
Analytics, which is a web analytics service provided by Google. This is a type of targeting cookie and
does not directly identify anyone. You can opt-out of having your anonymised browsing activity within
websites recorded by analytics cookies.
For more information on Google Analytics, including details of how to block these cookies specifically,
Our group companies may receive the personal data of end users as a consequence of using a
google product, depending on the nature of your interaction with us.
How can you Manage Cookies?
You are within your rights to restrict or block Cookies we set and you can do this through your
browser settings, device settings or amending your preferences below. You may withdraw your
consent and amend your cookie settings at any time.
You can set your browser not to accept cookies. Each of our third party provider’s individual policies
will also tell you how to remove their cookies from your browser. However, please be aware that in a
few cases some of our website features may not function as a result.
If you don’t want to accept cookies in e-mails, you can set your internet browser to restrict or reject
cookies, or you can close the email before downloading any images or clicking any links. Each browser will ha
To opt out of being tracked by Google Analytics across all websites, visit
What is Pixel Tracking?
Some pages on the website and our emails contain pixel tags, which are also referred to as web
beacons, web bugs, tracking pixels, java tags and clear gifs.
The tags on our website do not collect or store any personal/identifiable data and we only associate
with reputable advertisers or services, who share the same values in keeping compliant to data
protection laws and regulations.
Pixel Tracking allow us and our advertisers or service providers to:
Collect non-identifiable cookie data;
Customise the communications we send you and the content provided to you on our website
Retarget users who have been directed to us from social media platforms such as Facebook,
Twitter and LinkedIn; and
Collect statistics regarding the way you use the website and interact with the emails we send