Job Description
Job Reference:P43256MC_1711556908
Job Type: Permanent
Job Industry: Business Services
Contact Name: Maggie Colorado
Job Location: Toronto
Job Title: Human Resources Business Partner
Job Salary: $70,000 - $70,000 Per Annum
Job Start Date:
This position entails working in a fast-paced environment within the Employment Consultancy Services Department. We seek a proactive, energetic HR professional who excels in delivering high-quality HR support, particularly in the realm of employment documentation, while prioritizing client satisfaction.
Daily Responsibilities:
* Conduct client-facing meetings via digital platforms and draft employment documentation in accordance with company policies and procedures.
* Stay updated on HR and Employment Law Documentation best practices.
* Deliver timely and comprehensive services to clients, meeting established response time benchmarks.
* Manage workload adhering to the company’s policies, procedures, SLAs, and KPIs.
* Foster strong relationships with clients to enhance the company’s reputation and integration with their businesses.
* Ensure legal compliance of advice/documentation through internal training and legal updates.
* Offer guidance to clients on documentation contents, identifying and addressing any risk areas.
* Maintain accurate records of work using established systems.
* Engage in E-Learning as necessary.
* Present clients with options for utilizing other provided products and facilitate introductions.
* Solicit and promote client feedback to enhance the company’s online reputation.
* Take ownership of client work from initiation to resolution, ensuring high-quality execution.
* Cultivate rapport with clients through effective communication and presentation.
* Undertake additional tasks as directed by the Management Team.
Qualifications:
* Strong team player mindset with a commitment to supporting team members and the overall business.
* Proficiency in employment law and/or human resources practices.
* CHRP designation is strongly preferred.
* Excellent written English and proficiency in word processing.
* Keen attention to detail and accuracy in information presentation.
* Dedication to delivering high-quality service and resolving client issues efficiently.
* Ability to thrive under pressure and meet deadlines in a dynamic environment.
* Confident communication skills across various platforms including video conferences, telephone, and in-person interactions.
* Effective organizational and time management abilities.
* Adaptability to meet diverse client needs and ensure satisfaction.
* Willingness to embrace new projects, initiatives, and departmental advancements.
P43256MC
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