Temporary Payroll Officer Jobs
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The Portfolio Group have a phenomenal opportunity on the table!!! We are currently supporting an award-wining and the UK's leading information resource for tax & accounting, HR & compliance professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps growing.Exclusively partnered, we're looking for an enthusiastic and dedicated Workforce Planner to join our dynamic team. If you have a keen eye for detail, strong analytical skills, and a knack for strategic planning, we want to hear from you.!!! OverviewTo work as part of the operational support and demand team to ensure teams are correctly resourced including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis. While everyday day will offer a different challenge your core responsibilities will be to: * Assist with the availability of Advisors using our telecommunication application to review individual codes. * Maintain an abandon rate of below 0.80% and an SLA target of above 99%. * Maintain service metrics by ensuring work is queued and assigned correctly. * Update holidays, overtime, absence, working patterns, lunches etc. * Assist the Leadership team with daily, weekly, monthly, and quarterly reporting. * Ensure annual leave is agreed within the departmental cap. * Take inbound calls to reduce the over-flow and abandon rate for the team. * Listen to the customers' needs and set call-backs within a timeline. * Set the expectation for Super Service by letting the client know timeframes. A solid customer service background with help you thrive in this role, alongside: * Excellent organisational and decision-making skills. * Excellent working knowledge of Microsoft office suite. * Ability to thrive in a fast-paced environment. * Highly customer service oriented with a focus on service delivery. * Positive individual with great communication skills at all levels. * Ability to deal with detail, be methodical, analytical, and accurate. * Being a Team player with a can-do attitude. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P47037MAINDHIN
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My client are looking to recruit a Payroll Officer on a 6 month temporary basis.In order to be considered for this role you MUST have significant payroll/pensions experience and have the right to work in the UK or have lived in the UK for at least 3 years. In reward for your skills you will join an established team with a wealth of knowledge within a fantastic company that is highly regarded in the area. If you are looking for work and have the payroll skills detailed above then then we want to hear from you! Main Responsibilities * Prioritise and authorise processing of documentation and amendment of records relating to the application of terms and conditions for delivery area. Checking, monitoring and actioning reports from the system. Directly accountable for processing information onto the system and ensuring that necessary actions are taken. * Identify and investigate any anomalies and ensure queries are promptly resolved. Provide service in accordance with agreed working practices. * Ensure all transactions are processed/follow up actions carried out in accordance with relevant timescales. Ensure procedures are correctly followed. Check, authorise and correct (including feedback the work of the team. Check exception reports after pay run. * Produce and collate regular and ad hoc reports as required to assist in measuring performance. Respond to a wide range of routine enquiries about employees' pay and conditions of service from staff, pensioners, managers and external agencies. * Support Team leader to advise and support managers by providing calculation of sick pay entitlements. Interpret statutory maternity/paternity/adoption regulations for staff, referring complex cases to Team Leaders for advice. Calculate entitlements and provide advice as necessary. Prepare any related payments. * Calculate redundancy payments, provide pensionable pay figures and verify superannuation records. * Undertake administrative work in relation to relevant pension schemes. Provide advice to relevant individuals in relation to employees who die in service. Liaise with relevant pension providers regarding entitlements. * Prepare emergency payments, advances and amendment to the system as appropriate. Undertake manual calculation of tax, NI, etc. Prepare salary invoices for overpayments and all related payroll adjustments and correspondence. * Undertake project work as requested by Team Leader In reward for your skills you will join an established team with a wealth of knowledge within a fantastic company that is highly regarded in the area. If you are looking for work and have the payroll skills detailed above then then we want to hear from you! 46619EBR1INDPAYS