Group Jobs

Our client a true market leader in their field is looking for a qualified Employment Solicitor with employment litigation experience to join their office-based team. This is a fantastic opportunity for a qualified Solicitor, to working in a team assisting clients when they receive tribunal claims by assuming conduct of cases. From drafting responses to exchanging witness statements and conducting preliminary advocacy.We are looking for a bright and confident Employment Solicitor to join our award-winning client, based in the Centre of Manchester. The successful person will be working in a dynamic team covering every aspect of preparing cases for Employment Tribunal hearings. You will be a qualified solicitor with recent litigation experience and will relish assuming responsibility for a caseload in a fast-paced but supportive environment. Day-to-Day Responsibilities * Monitoring and supervising the work of Trainee Solicitors within the context of Employment Tribunal cases and Early Conciliation matters. * Undertaking regular quality checks and assessments on ET3 Responses, preliminary hearings, agendas, bundles, witness statements and other general written work including correspondence and applications on a monthly basis as a minimum. * Reviewing Tribunal Claims and drafting ET3 Responses. * Dealing with all aspects of document disclosure and the preparation of trial bundles or documents in the appropriate or agreed format for any hearing. * Providing detailed merits and risk assessment to clients on all Employment Tribunal claims. * Conduct any conciliation or settlement negotiations on behalf of the client, in accordance with the client's instructions (which are at all times to be in writing or documented in writing where instructions are given verbally). * To regularly review the insurance position and update the most likely outcome following receipt of full client instructions and liaising with the Senior Management Team and Insurance team to report on any cases, in particular indemnified cases, where there are concerns about the prospects of success. * Corresponding with Tribunals, claimants' representatives and clients. * Obtain all relevant and necessary documentation and to draft appropriate applications or responses on behalf of clients for their approval. * Conduct preliminary advocacy in the Employment Tribunal by telephone, digitally or occasionally in person. * Identify witnesses and assist in the preparation, drafting and finalising of witness statements. * Provide support to the Litigation Team Leaders with the investigation of service issues and feedback for appraisals. * Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate, and to proactively assist in the retention of existing clients and to promoting new business opportunities by obtaining introductions for potential new clients. * Ensuring that the requisite knowledge of employment law and technical skill is of the standard required in order to be able to carry out the work to the standards as outlined in this job description. Person Specification * Must be a qualified solicitor with employment litigation experience. * Excellent communication, oral and negotiation skills. * A "can-do" attitude, a thirst for knowledge and the ability to communicate…

HR Administrator - Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Consultant with knowledge of Employment Law.The role requires you to create, update, maintain and review employment documentation for their clients. The successful candidate will be working within a busy, fast paced position within Employment Consultancy Services and will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements and will also have a high attention to detail and have great customer focus. Day to Day Responsibilities: * To create client documentation based on the needs of the client and the suitability of relevant policies and procedures. * To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these. * Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate. * To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction. * To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. * To guide clients through their online client portal. * Liaise with the Digital Field Consultants and deal with queries as appropriate. * Manage own workload working from the task list. * Ensure deadlines and any KPI/SLA/targets are met. * Ensure work in line with any quality criteria/instruction in place. * To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention. * To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems. * Check client details using the computerised database. * Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days. * Maintain a clear desk and tidy work environment. * To undertake E-learning sessions as and when required. * Assist with training for new starters. In order to be considered for this opportunity it is essential that you have the following: * Knowledge of employment law. * Excellent written English. * Excellent word processing skills. * Attention to detail. * Ability to prioritise your workload, work under pressure in conjunction with deadlines. * Possess excellent and professional communication skills especially over the phone. * Good organisational skills. * Ability to present information accurately. * Ability to deal with people on all levels. P965436BGR11INDMANJ

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a creative superstar to add to their team! The leading UK's Employment Law and Health & Safety Specialists, who provide a service to 28,000 Client's daily business operations are on the hunt. An exciting opportunity has arisen for a Graphic Designer to join our growing marketing team. Now in our 40th year, we provide professional services and support to small businesses across the UK. We know what small businesses need, and our services go above and beyond employment law and HR to cover health & safety management, insurance, employee wellbeing, and much more!Reporting to the Marketing Operations Manager, working with our wider design team, the successful candidate will play a key role in supporting the delivery of all our internal and external graphic design across a diverse yet consistent project workload across all products and services. You will deliver first-class design to support the visionary delivery of our marketing campaigns, both internally and externally. Day-to-Day * Collaborate closely with our Graphic Designer, honing your skills in design, branding, UX and digital graphic design across a wide variety of projects. * Interpret and understand project briefs and output requirements. * Deliver high-quality creative concepts. * Manage amendments and artwork in accordance to feedback from the wider marketing team and internal stakeholders. * Contribute to the development of our brand, inclusive of updates and development of the brand guidelines. * Act as a brand guardian to deliver a consistent output across all projects. You? * 1 years' experience of working in a creative or marketing team, agency or client side. * Degree in graphic design or similar would be beneficial. * A passion for creativity, always thinking out of the box to bring new ideas to improve and develop the brand. * High proficiency in Adobe Creative Cloud platforms, inclusive of Photoshop, Illustrator, InDesign. * Excellent organisational and time management skills. * Open to feedback to continuously learn and improve on project deliverables. * Ability to work autonomously effectively on own initiative within the team in a fast-paced environment. * Skills in animation and illustration are desirable but not essential, however a dedicated willingness to learn, develop and grow is highly valued. P970615CCR3INDMANJ

The OpportunityThis is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 70,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. Job OverviewThe role requires you to work within the workforce planning team supporting the Resource Planner and Forecasting Lead. You will monitor the workloads for the teams and distribute tasks to those teams, ensuring our SLAs are achieved. The role will involve administrative tasks to ensure that system information is accurate, and the work is correctly allocated. You will be required to produce and maintain accurate reporting. Day To Day Responsibilities * To monitor and manage workloads to ensure optimum SLA is achieved * To manage and maintain accuracy of team rotas * Manage and distribute queries and enquiries across EAP teams * Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database * Maintain and assess required productivity levels to ensure that the service provision is maintained, and service levels are achieved * Ensure that personal knowledge of the EAP is continually developing, and that departmental procedures and protocols are always adhered to * To take ownership and responsibility of the cases in the first instance and ensure the client can access the relevant support * Updating of the live rota and schedule throughout the day including regular error checking * Produce weekly work mode usage report and distribute * Review lunch time distribution as and when required to ensure optimum operational efficiency What You Bring To The Team * Excellent Attention to Detail * Experience working with Excel * Ability to prioritise and work unsupervised as required * Excellent communication and written skills * Ability to work to deadlines * Ability to work with telephony and IT systems Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Holidays increase after 2- and 5-years' service * Cash plan for you (and your children, if any) * Private medical insurance after 5-years' service * Contractual sick pay * Pension Plan and Life Insurance * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions…

Are you a highly motivated, and driven individual with a background of working in a regulated environment? Would you like to work for an award-winning organisation who have won awards as one of the 'Best Places to Work' for 3 consecutive years?Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an Quality and Compliance Assessor to their team. The Quality and Compliance Assessor will be responsible for analysing full sales processes and ensuring sales procedures are compliance with the company. Daily responsibilities will include; * Analyse full sales process to ensure sales procedures are compliant with the company process and regulatory authorities including the Financial Conduct Authority ("FCA") * Assessment of Business Development Managers and Business Sales Executives for quality and compliance standards. * Assess Field Based Consultants for quality and compliance standards via teams' meetings. * Oversee quality assessment process for sales and service calls. * Conduct compliance investigations as and when required and advise on themes and trends. * Responsible for the overall design, implementation, and ongoing enhancement of compliance procedures, whilst ensuring its alignment with business objectives * Responsible for the implementation and monitoring of compliance controls including carrying out regular spot checks of websites, emails, letters, documents, and processes. * Internal auditing of processes and procedures from a compliance perspective, particularly those procedures relating to the sales process. * Develop an effective education and engagement program through ongoing communication and training to senior management. * Keeping all the relevant trackers up to date in timely manner and collating all weekly, monthly, and quarterly reports on time. * Conducting FCA compliance induction training across the group for all new starters where applicable. In order to be considered for the role, you must have; * Background working in a regulated environment essential * Excellent Planning and Organisational skills with a strong attention to detail. * Ability to communicate effectively and provide feedback in a constructive manner. * High level of integrity and accountability for results P45910LFR3INDMANJ

Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for dynamic, motivated, high performing HR professional to work with Croner clients to provide documentation support. The role will be office based in Hinckley and the successful candidate will be joining a friendly, personable team within an organisation who have incredible growth plans and are part of a Global Group. The HR Office Documentation Consultant is responsible for providing support to our clients, creating new and amending existing contracts and policies. The HR Office Consultant will also be responsible for: * Respond to client requests in line with company SLA * Create the employment documentation or to critique the clients own documentation to meet their needs, in accordance with policies and procedures * Provide HR support for clients in a timely, efficient and comprehensive manner * Liaise with clients via phone and email and deal with queries as appropriate * Ensure deadlines and targets are met * Attend team meetings, as required * Record work utilising the systems in place What you can bring to their team: * Experience of working in employment law and/or human resource role * Ideally degree level and CIPD qualified * Thorough knowledge of employment practices * Professional approach * Confident manner facing clients and on the phone * Ability to work under pressure * Organisational and time management skills * Excellent attention to detail * Willingness to travel * Full valid UK driving licence is essential P969053LFRINDHIN

Are you an Experienced Customer Service Representative looking for a new challenge?Are you looking for a role that offers progression and continued support?We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the BrightHR Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first month of their contract. You will be keeping in regular contact via inbound, outbound and over Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Main Responsibilities * Provide an excellent customer service to our new and existing BrightHR clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to BrightHR's business goal of migrating all HRonline users to BrightHR * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of BrightHR by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability. * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Perkbox discounts. * Holidays increase after 2 and 5 years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Profit Share Scheme. BrightHR transforms people management for small business owners. BrightHR believe in the power of small businesses and understands their importance to our high streets and local communities. That's why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers' time with our superior software and tailored expert guidance Our technology is easy to use, our advice is clear, practical and jargon-free,…

Portfolio are proud to be working with our client, an Award winning, global professional services provider based in Manchester city Centre. Due to expansion within the team, they are looking for an experienced customer service Agent to support the Onboarding Account Managers in dealing with new clients to the business. You will be answering queries and helping them to navigate the software and system so being IT savvy and being able to pick up new systems would be helpful! You will also be contacting and offering additional training to disengaged users. This will contribute to increased engagement and retention rates and improve client sentiment and online reputation. This is a varied and fast paced role, so if you are up for the challenge, apply today and we'll be in touch! Main Responsibilities * Provide an excellent customer service and software support to our new and existing BrightHR clients * Carry out pro-active calls to arrange on-board appointments with an on-boarding specialist * Use software including but not limited to Calendly and salesforce to keep an accurate record of appointment times * Carry out pro-active waterproofing appointments to maintain a low level of cancellations * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2 and 5 years' service * Pension Plan and Life Insurance * Access to Employee Assistance Programme P44558LFRINDMANJ

Are you looking for a role with high earning potential with a base of £25K - £30K + uncapped commission + GUARANTEE FOR FIRST 3 MONTHS + up to £16k bonus + fantastic benefits - OTE £54,000-£72,000 Portfolio, are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, offering the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes.Our clients are recruiting an AE/BDM, who is focused on success, commitment, and with a passion for sales. Within this role, you will be expected to sit appointments, set by you or Sales Executives (SDRs), and liaise with potential clients to hold a live demonstration of our products and services. You will build, maintain, and manage a pipeline of prospective clients and close new business. You should have previous experience within a similar role, ideally in an B2B outbound sales role. Full support is offered alongside a clear progression plan, meaning that you will understand what it takes to be a high performer within the organisation and how you can achieve your career goals with them. Some of the fun bits... * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service. * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service. * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme. * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes What your day looks like: * Completing between 4-6 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells. * To be an expert in our products and services to ensure a solution lead & consultative approach to sales. * To build effective relationships with existing customers, by use of probing questioning, clarification, and language. * Achieving set sales targets & objective - with a desire to exceed KPIs daily. * Self-generate opportunity through social selling and prospect/client referrals. * Achieving targets and business objectives in a fully compliant manner What they want from you! ... * Proven sales experience within a professional sales environment in the B2B or B2C sectors including outbound sales. * Pro-active and self-motivated attitude towards working to targets. * Outgoing personality, with strong organisational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, able to manage themselves. * Ambitious with the determination to succeed. If this is you, please apply…