Group Jobs

Position: Human Resources AdvisorType: Full-Time PermanentLocation: On-site x5 days a week near Burrard StationSalary:$80,000+ The HR Advisor will assume responsibility for delivering expert and strategically driven HR advice to a dynamic and expanding client base, predominantly through telephone calls. This role will involve offering comprehensive guidance and solutions to clients across a broad spectrum of HR issues, ranging from routine inquiries to intricate and complex matters. Responsibilities: * To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email * To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc. * To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided * To actively own cases to resolution, building rapport and working relationships with clients on each interaction * To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case * To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date * To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution * To log all advice accurately onto Salesforce and other systems * To follow internal protocols for managing and escalating cases where applicableQualifications: * CHRP/CPHR designation is mandatory * 5+ years of experience in an advising role * Ability to work under pressure in a fast-moving, performance-driven environment * Excellent communication skills * Ability to juggle multiple tasks, prioritizing your workload accordingly * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre * The ability to motivate yourself and those around you * An organized self-starter with an enthusiasm for exceptional service delivery Benefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service If this sounds like you, please email your resume to Maggie Colorado maggie.colorado@theportfoliogroup.ca.MC47809INDCAN

Are your ready to take the lead in creating a more efficient, organised, and productive office environement?We're seeking a talented plannning administrator to support a team of field based professionals. Your role will be crucial in coordinating appointments, optimizing travel routes, and maximizing productivity across the board. Day to Day * Confirmed scheduling of consultants' diaries four weeks ahead, aligning with targets set by the Regional Manager. * Prioritize critical health & safety visits and ensure efficient backfilling to optimize productivity. * Utilize geographical planning to minimize travel time for consultants. * Confirm all appointments by close of business every Wednesday for the week ahead. * Collaborate with the Team Leader to review schedules and provide feedback on high-mileage appointments. * Proactively backfill canceled appointments and reschedule them for the next available date. * Coordinate consultant availability, holidays, training, and birthdays to prevent scheduling conflicts. * Act as a liaison between consultants and management, escalating any scheduling issues as needed. YOU? * Strong negotiation skills to coordinate appointments effectively. * Ability to multitask and prioritize tasks efficiently. * Proficient in problem-solving to address scheduling conflicts. * Excellent customer service skills to interact with clients professionally. * Geographical awareness to optimize travel routes. * Ability to maintain and build internal relationships with team members. If you're ready to take on a dynamic role where every day brings new challenges and opportunities, apply now to become our next Diary Planner! P967763CCR1INDMANJ

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an Occupational Health Advisor.Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. Open to full-time or part-time OHAs!Day to Day Responsibilities: * Able to assess an employee's functionality and produce a quality report within the allocated timeframe. * To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. * To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. * Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. Essential skills and Competencies * Either a specialist degree or a Diploma in Occupational Health. * Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC). * Currently practising Occupational Health work. * Able to demonstrate a high level of accuracy and attention to detail. * Excellent written and communication skills. * Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner especially prior to any period of annual leave. Desirable skills and Competencies * Have proven experience of Microsoft Office (Word, Excel and PowerPoint) and have proficient IT skills. * Excellent written and communication skills. * Proven experience in working towards KPIs and SLAs. * Ability to work as part of a busy team. * Have proven experience in working with Occupational Health referrals and experience from a variety of organisations. Benefits * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P966637LS2R11INDFIR

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced so organisation and attention to detail are a must! This is an amazing opportunity for a HR / CIPD Graduate looking to kick start their career with great progression pathways within Human Resources. If you hold the relevant qualifications, please apply today and we'll be in touch! Job PurposeThe main priority of the role is to create, update, maintain and review employment documentation for our clients.Job OverviewThis role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus.Day-to-Day Responsibilities* To create client documentation based on the needs of the client and the suitability of relevant policies and procedures.* To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these.* Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate.* To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction.* To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations.* To guide clients through their online client portal.* Liaise with the Digital Field Consultants and deal with queries as appropriate.* Manage own workload working from the task list.* Ensure deadlines and any KPI/SLA/targets are met.* Ensure work in line with any quality criteria/instruction in place.* To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention.* To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems.* Check client details using the computerised database.* Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days.* Maintain a clear desk and tidy work environment.* To undertake E-learning sessions as and when required.* Assist with training for new starters. What you Bring to the Team* Knowledge of…

Join Us as a Salesforce Developer! A global client supporting 15 million lives with free 24-hour advice line - the first of its kind is looking for a talented Salesforce Developer to support and deliver on a new High Intensity Sales application providing Telesales function with a highly customised solution to work efficiently. An ideal candidate will have a combination of the following skills: * Design and develop business solutions leveraging Apex to a high standard * 1 year development experience in JavaScript, Lightning Web Components, Aura Components * Good understanding of Salesforce data models * Ability to work in a fast-paced environment * Strong communication skills Benefits: * 25 Days holiday rising to 27 Days after 2 years and 28 Days after 5 years * Additional day off for your Birthday * Medicash cash plan * Profit share scheme dependent on targets set, non-contractual. * Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years. * Enhanced sick pay 1 week for up to 12 months service, then increases to up to 3 weeks. * Cycle to work scheme. * Season Ticket Loan Scheme * 24/7 Access to Health at Work * Auto enrolment onto the Group Life Insurance scheme * Bupa individual health care cover after 5 years' service * Bakers Breakfast every Monday for office-based staff. * Free Fruit every Wednesday. * Discounted parking for Manchester staff at AO Arena for a monthly ticket * Refer a friend scheme, standard scheme is £500 after probationary period. Some Departments will offer enhanced incentives for particular roles. * Free onsite Gym If you're passionate to thrive in a collaborative environment, please apply and drop me an email at meeks.sardar@theportfoliogroup.co.uk Help shape the future of technology! INDMANS47818MS

Join Us as a Salesforce Admin!A leading UK Employment Law and Health & Safety client is looking for a Salesforce Admin who is excited by building and maintaining a Salesforce environment that can truly make a difference to a global business. You will serve as a system administrator for the Salesforce environment with 300+ users. An ideal candidate will have a combination of the following skills: * Proven experience of managing multiple users * Handle all basic administrative functions including user account maintenance, reports, internal system audits, and preparation for upgrades * Work with the team to establish suitable processes to support administrative, development, and change management activities Benefits: * 25 Holidays + Bank Holidays * Free Parking * Free Breakfast Mondays * Daily, weekly, and monthly incentives * Profit Share Scheme * Day off on your Birthday * Access to EAP * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years If you're passionate to thrive in a collaborative environment, please apply and drop me an email at meeks.sardar@theportfoliogroup.co.uk Help shape the future of technology! 47816MSINDMANS

Looking for Junior Software Engineers!UK's leading information resource company for tax and accounting, HR, and compliance is looking for Junior Software Engineers. An ideal candidate must have a combination of the following skills: * Experience in programming in one or more languages, preferably in a test driven methodology * Knowledge of software design, preferably in an Object-Oriented language (Microsoft .NET) * Knowledge of DevOps, DevSecOps and Quality Engineering practices * Knowledge of Agile and SCRUM * Excellent verbal and written communication skills What's on offer? * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years Ready to work with one of the best teams in Hinckley? Please apply and drop me an email at meeks.sardar@theportfoliogroup.co.uk Help shape the future of technology! 48196MSINDHIN

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Department Coordinator to their team.Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are recruiting for a Specialist Support Co-Ordinator, who is focused on ensuring high levels of professionalism, whilst working 'behind the scenes' of a clinical operation and adhering to internal and client KPIs and SLAs.The specialist support team co-ordinate and manage all ad hoc and bespoke client requests, including Critical Incident Stress Management (CISM) Debriefs, wellbeing training and more, whilst also maintaining external network compliance. You will be expected to co-ordinate our extensive enhanced offering and ensure our network have any relevant coaching and guidance on processes. Day to Day Responsibilities * Responsible for single service request co-ordination * Coordinating service requests (Critical Incident Stress Management Debriefs, * wellbeing training, Mental Health & Suicide First Aid, Structured Professional Support) * Taking ownership and responsibility for assigned cases in the first instance * Ensuring all individual and team KPIs are adhered to on a daily, weekly, and monthly * basis * Maintaining confidentiality and discretion when dealing with any cases, or sensitive * information obtained as part of the role * Answering telephone calls and dealing with general departmental email enquiries * Holding accurate records for affiliate network counsellors, updating system * maps and databases when required * Attending team meetings and training as required What you bring to the team * Enthusiastic and willing to learn * Ability to prioritise and work unsupervised as required * Excellent communication and written skills * Ability to provide great customer service * Good listening skills * Open minded and non-judgemental * Ability to work to deadlines * Ability to work with telephony and IT systems * MS Office knowledge and experience Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink * Company incentives, access to discount schemes P45770LSR2INDMANJ

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Department Coordinator to their team.Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are recruiting for a Specialist Support Co-Ordinator, who is focused on ensuring high levels of professionalism, whilst working 'behind the scenes' of a clinical operation and adhering to internal and client KPIs and SLAs.The specialist support team co-ordinate and manage all ad hoc and bespoke client requests, including Critical Incident Stress Management (CISM) Debriefs, wellbeing training and more, whilst also maintaining external network compliance. You will be expected to co-ordinate our extensive enhanced offering and ensure our network have any relevant coaching and guidance on processes. Day to Day Responsibilities * Responsible for single service request co-ordination * Coordinating service requests (Critical Incident Stress Management Debriefs, * wellbeing training, Mental Health & Suicide First Aid, Structured Professional Support) * Taking ownership and responsibility for assigned cases in the first instance * Ensuring all individual and team KPIs are adhered to on a daily, weekly, and monthly * basis * Maintaining confidentiality and discretion when dealing with any cases, or sensitive * information obtained as part of the role * Answering telephone calls and dealing with general departmental email enquiries * Holding accurate records for affiliate network counsellors, updating system * maps and databases when required * Attending team meetings and training as required What you bring to the team * Enthusiastic and willing to learn * Ability to prioritise and work unsupervised as required * Excellent communication and written skills * Ability to provide great customer service * Good listening skills * Open minded and non-judgemental * Ability to work to deadlines * Ability to work with telephony and IT systems * MS Office knowledge and experience Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink * Company incentives, access to discount schemes P45770LSRINDMANJ