Group In Greater Manchester Jobs
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Technical Insurance Accountant Greater Manchester
Permanent £35,000 - £45,000 Per Annum
Ref: P47251CH Group
Are you a qualified (or nearly qualified) accountant with a passion for precision and financial expertise?We are seeking a Technical Insurance Accountant to join our client's finance department. You will be joining a well-established business who provide a range of legal expenses and liability products. Reporting to the Finance Manager, you will play a crucial role in ensuring accurate and timely financial reporting, supporting the organisation's commitment to excellence and sustained growth. Key Responsibilities: * Develop and maintain FP&A reporting suite including annual budgets, quarterly forecasting, and KPIs. * Create cost management reporting to optimize financial performance. * Provide technical support for monthly management accounts and annual statutory reporting. * Assist with regulatory reporting processes, ensuring compliance with industry standards. * Produce ad hoc reports for senior management and liaise with internal and external stakeholders. * Uphold system data integrity through validation and analysis. Required Experience: * Qualified ACA, ACMA, ACCA accountant (or nearly qualified) with experience in commercial accounting. * Previous work in the insurance industry with knowledge of FRS 102 accounting. * Familiarity with preparing insurance accounts, including premiums, claims, and reserves. * Awareness of SII regulatory reporting (SFCR, RSR & QRTs). * Advanced Excel skills and ability to work independently and collaboratively. * Strong prioritization skills to manage workload effectively. This is an office based role that will require you in the Manchester City office 5 days per week. If you're ready to make an impact in a fast-paced environment, apply now to join our team! P47251CHINDMANS
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Customer Service Advisor Greater Manchester
Permanent £21,255 - £21,255 Per Annum
Ref: P47234MA Group
Customer Service Account Manager. The Portfolio Group have a phenomenal opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.Exclusively partnered, we're looking for an enthusiastic and dedicated Customer Service Account Manager to join their dynamic team. If you have a keen eye for detail, strong analytical skills, and a knack for handling objections, we want to hear from you.!!! Job OverviewAs part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities * Provide excellent customer service to new and existing clients. * To understand all client databases and systems to adequately access the client and service information. * Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. * Rescheduling of cancelled appointments * Management of client task lists * To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. * Provide feedback to line managers to help improve processes and promote best practices. * To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics * Average of 30 actions per day * Average quality scores of 3.6+ * SLA Management of 99%+ * Minimum of 1 Positive review per month * Minimum talk time of 1.5 hours * All client telephone calls are to be answered in accordance with departmental standards. * All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team * A "can-do" attitude * Customer service skills are essential with a particular focus on rapport building and relationship management. * Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: * Profit Share Scheme * Offices Based in the heart of Manchester. * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Perk Box Discounts * Christmas Bonus after 3 years * Social Events Throughout the Year * Contributory Pension Scheme * Private Health Insurance after 5 years P47234MAINDMANJ
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The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland. The Role:As a Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, including telephone and email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met. Day to Day Responsibilities: * Provide timely legal and financial information to clients adhering to set SLAs and KPIs * Manage incoming calls efficiently, either resolving cases independently or distributing them among team members * Conduct research and engage in self-learning to enhance expertise in relevant areas * Handle diverse client issues with empathy, especially those in distress * Demonstrate a general understanding of legal and financial domains including but not limited to Family Law, Commercial Law, Criminal Law, and Consumer Law * Uphold a standard of excellent customer service in all interactions What You Bring to the Team: * Proficiency in various legal and financial matters * Capacity to prioritize tasks and work independently or collaboratively within a team * Strong verbal and written communication skills * Dedication to providing exceptional customer service and assisting individuals * Open-minded, enthusiastic, and non-judgmental approach * Comfortability with telephony and IT systems Shift Patterns: * Monday: 9am - 5pm * Tuesday: 9am - 5pm * Wednesday: 12pm - 8pm * Thursday: 1pm - 9pm * Friday: 9am - 5pm Please note that this is an office based role and will require you in the office 5 days per week. P46898CHINDMANJ
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. In this role you will be dealing with case preperation before Employment tribunal, working on behalf of Business owners to assess tribunal matters, create court bundles,witness statements etc. You must be educated to LLb and have Employment law knowledge and Litigation experience. In return you will gain fantastic knowledge of Employment law across all industries, and amazing progression opportunies. This role will also support SQL qualification as it will count towards Legal work experience. Job PurposeTo assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job OverviewWe are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team to cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities· Assessing Tribunal matters as well as early conciliation matters· Drafting pleadings, witness statements and relevant applications· Dealing with all aspects of document disclosure and creation of bundles· Liaising with Tribunals, Claimants' representatives, clients and ACAS· Providing advice on case prospects and achieving commercially favourable settlements· Conducting preliminary hearings by telephone What you Bring to the Team· Law degree (or GDL) plus good litigation experience and/or a professional qualification (LPC/BPTC)· A real commitment to helping our clients through a difficult time· A positive approach to a busy workload and team work· A genuine passion for employment law and attention to detail INDMANJ
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Employment Law Paralegal Greater Manchester
Permanent £26,000 - £26,000 Per Annum
Ref: 47218LF Group
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. In this role you will be dealing with case preperation before Employment tribunal, working on behalf of Business owners to assess tribunal matters, create court bundles,witness statements etc. You must be educated to LPC or equivalent and have Employment law knowledge. In return you will gain fantastic knowledge of Employment law across all industries, and amazing progression opportunies. This role will also support SQL qualification as it will count towards Legal work experience. Job PurposeTo assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job OverviewWe are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team to cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities· Assessing Tribunal matters as well as early conciliation matters· Drafting pleadings, witness statements and relevant applications· Dealing with all aspects of document disclosure and creation of bundles· Liaising with Tribunals, Claimants' representatives, clients and ACAS· Providing advice on case prospects and achieving commercially favourable settlements· Conducting preliminary hearings by telephone What you Bring to the Team· Law degree (or GDL) plus good litigation experience and/or a professional qualification (LPC/BPTC)· A real commitment to helping our clients through a difficult time· A positive approach to a busy workload and team work· A genuine passion for employment law and attention to detail INDMANJ
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Portfolio is thrilled to partner with our award-winning, multinational HR & Employment Law client in their quest for a creative genius! As the UK's leading specialists in Employment Law and Health & Safety, they support over 28,000 clients daily-and are growing fast! If you're ready to bring your graphic design skills to a dynamic team, this opportunity is for you! As a Graphic Designer, you'll collaborate with an experienced design team to create stunning visuals that drive all marketing campaigns. You'll work on a wide range of projects, delivering high-quality creative concepts that make a real impact. Reporting to the Marketing Operations Manager, you'll have the chance to leave your mark on everything from branding to UX, digital graphics, and more... Day-to-Day - Crafting engaging designs that align with our brand guidelines.- Collaborating with fellow designers and marketing pros to produce outstanding visuals.- Managing feedback to refine and perfect your work.- Keeping up with industry trends to ensure our designs stay fresh and innovative.- Acting as a brand guardian to maintain a consistent look across all platforms. YOU? - At least 1 year of experience in a creative or marketing team.- A degree in graphic design or a related field is a plus.- Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign).- Stellar organizational and time-management skills.- A proactive attitude, with a passion for pushing creative boundaries.- Skills in animation or illustration? That's a bonus! If you're eager to make your mark in a vibrant, fast-paced environment, we want to hear from you! P970615CCR3INDMANJ
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Grad Programme - EAP COUNSELLORLOCATION: MANCHESTER (OFFICE BASED FULL TIME)SALARY: £25K + FANTASTIC BENEFITSREPORTING TO: COUNSELLING MANAGER Are you a BACP registered member?Have you completed 100 hours or more?Have you got a BACP Accredited degree in counselling or a level 4 diploma?Have you got your certificate of proficiency, or have it booked in? Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester!As a grad counsellor, you will go through a paid 6-month programme with the opportunity to work full time or part time once you have completed the programme and will have the chance to develop your skills in Digital Counselling, Telephone Counselling, Solution Focused Counselling, Risk Assessment and Managing Risk, Safeguarding Training, Online CBT, Online Counselling and Case Management.You will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support…
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Fire Safety Advisor Greater Manchester
Permanent £28,000 - £32,000 Per Annum
Ref: P965905CCR12 Group
Calling all Fire Safety Superstars! Are you passionate about fire safety and ready to make a real difference? My client is seeking a knowledgeable and dedicated Fire Safety Advisor to join a dynamic, forward thinking team! Key Responsibilities: * Client Advisory Role: Provide expert advice on fire safety, overseeing QA and validations for a team of Fire Risk Assessors and Validators. * Client Support: Offer prompt telephone and email assistance to address client concerns related to fire safety. * Legislation Updates: Stay updated on legislative changes, ensuring the team remains informed and compliant. * Client Assistance: Offer practical support to clients in using online systems and initiate proactive client calls to support their fire services. * Complaint Handling: Skillfully manage complaints and service issues, ensuring exceptional client satisfaction. * BAFE Standards Management: Maintain familiarity with BAFE standards and efficiently manage BAFE systems for Peninsula Group clients. * Specialization in Fire: Utilize practitioner experience to specialize in fire safety, ensuring comprehensive expertise. * External Liaison: Interface with external enforcement agencies on behalf of clients, as approved and requested. * Systems Amendments: Update fire safety management systems and risk assessments as per client requests. * Compliance Assurance: Ensure all advice provided meets BAFE requirements and standards. * Development Initiatives: Contribute to the development of fire systems and eLearning modules as needed. * Guidance & Checklists: Assist in creating Fire Guidance Notes, Standard Phrases, and Checklists for various legal jurisdictions serviced by Peninsula. Requirements: * Relevant practitioner experience in fire safety. * Familiarity with BAFE standards. * Excellent communication and problem-solving skills. * Ability to adapt to changing responsibilities and organizational objectives. This role offers a challenging yet rewarding opportunity to make a substantial impact on fire safety while growing within a dynamic organization. Join us in ensuring a safer environment for all! Ready to ignite change? Apply now and become a vital part of the team! P965905CCR12INDMANS
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Associate Director - Legal Greater Manchester
Permanent £60,000 - £100,000 Per Annum
Ref: P46856GOR Group
Associate Director - Legal | Manchester | Competitive Salary Our client, a global marketing-leading business services provider in the heart of Manchester, is looking to recruit an Associate Director - Legal to manage their In-House Legal and HR functions. You'll also serve as their UK General Counsel, providing comprehensive legal support & expert advice across a wide range of matters that arise within their group of companies.We are looking for professionally qualified lawyer with experience across the full commercial sphere of the law plus an operational leader who has a strong commercial focus within a fast-paced environment. You'll be part of the team managing the Groups' legal and risk management strategy and will require exceptional communication skills to provide commercial and pragmatic advice to a range of stakeholders across the Group.As an Associate Director - Legal, your key duties & tasks will include: * Leading the day-to-day operations of our legal, internal HR, procurement and compliance functions. * Working in partnership with relevant business units to provide commercially sound legal advice. * Providing key support to the GC on any Corporate Governance matters including mandatory filings, preparation of board meetings and attendance at internal compliance meetings when required. * Providing corporate law advice * Responsible for the drafting, negotiating and advising on a wide range of contractual agreements * Providing commercial legal advice to across the UK business with the assistance of external counsel where necessary and relevant. * Managing legal risk in a manner that supports commercial success.To be successful, you'll have preferred post-qualification experience of roughly 5-7 years although candidates outside of this bracket will be considered and be a natural leader with strong business acumen and a commercial mindset.Additional desirable skills and attributes include: * Law experience within the UK including a strong technical contract law knowledge with experience of negotiating commercial contracts * Experience of working within an in-house legal function with proven a proven commercial legal background * Some competition, IP and GDPR experience would be an advantage, or the ability to identify issues in these areas. 46856GORINDMANS