Job Description

  • Job Reference:47504LSR_1717059041

  • Job Type: Permanent

  • Job Industry: Business Services

  • Contact Name: Lara Salmons

  • Job Location: Greater-manchester

  • Job Title: Safeguarding Coordinator

  • Job Salary: £25,000 - £27,000 Per Annum

Posted On: 30th May 2024

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.

This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times ‘Best Places to Work’ organisation as a Risk & Safeguarding Coordinator.


This role is an exciting opportunity to act as a Risk & Safeguarding Co-ordinator for the organisation, supporting the EAP teams in the daily management of risk and safeguarding for our service users. The primary focus is to ensure the EAP teams are supported through appropriate training and that individuals are working in line with internal clinical governance. The role will act as a source of support across EAP teams – ensuring appropriate actions are taken in line with internal policies.


* Reviewing all risk and safeguarding forms completed across EAP teams and affiliate network to ensure appropriate actions are taken in line with Risk Guidance Policy
* Acting as a source of support, guidance, and expertise to the EAP Team in risk and safeguarding
* Ensuring consistency across EAP teams when working with risk and safeguarding and ensure that documented notes remain accurate and up to date
* Ensuring bespoke risk processes are always followed
* Completing case audits and risk and safeguarding quality assessments to ensure appropriate referrals to ongoing support are made by counsellors
* Contributing to staff development, including delivery of new starter and refresher training; ensuring all individuals are confident when working with risk and safeguarding
* Supporting the risk and safeguarding manager in the review and update of internal risk


* Knowledge of safeguarding children and vulnerable adults and of safeguarding legislation for children and vulnerable adults
* Completion of minimum level 1 safeguarding training, with desire to work towards level 3 safeguarding training if not already achieved
* Ability to deliver presentations confidently whilst engaging the audience
* Excellent IT skills including use of Outlook, Microsoft Office, PowerPoint, and Excel
* Excellent communication skills via telephone, face to face and written communications
* Exceptional organisation skills, excellent time management, ability to work to tight deadline/targets, and complete project work to a consistently high standard with a high level of attention to detail and accuracy


* BACP (or equivalent) membership and accreditation paid for
* Up to £60 per month for supervision
* Inhouse supervision
* Monthly incentives such as weekends away!
* Supervision
* 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
* Birthday Off/Mental Health Day
* Profit Share Scheme
* Perkbox (staff discount scheme)
* Christmas bonus after 3 years of service
* Contributory Pension Scheme
* Fab Fridays- dress down & free treats
* Allied Pride Network
* Social events throughout the year
* Free breakfast on Mondays
* Fresh fruit delivered to the office each week
* Free annual flu vaccine
* Private health insurance after 5 years’ service
* Life Insurance
* Discounted eye test
* Discounted glasses/contact lenses prescription



Personal Details


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