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Customer Support AdvisorThe Portfolio Group have an amazing opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.Exclusively partnered, we're looking for a jovial, enthusiastic, and dedicated Customer Support Advisor to join their lively team. If you have a positive attitude, excellent phone manner, and a team player, we want to hear from you.!!! Job OverviewAs part of our client services team, you'll be working closely with the sales team as the first point of contact for prospective clients. Being the first point of contact you'll provide a first-class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor. While everyday day will offer a different challenge your core responsibilities will be to: * Handling telephone calls from prospects for our clients group companies. * Where relevant, passing these telephone calls to a relevant sales representative. * Logging the details of any leads into our online form. * Assisting the Business Support team with daily tasks and requests * Assisting the wider sales teams with ad hoc reports and requests. A solid customer service background with help you thrive in this role, alongside. * A warm, outgoing personality. * Desire to provide outstanding customer service. * Excellent telephone manner. * Competent IT skills. * Attention to detail including grammar and spelling. * Strong organisational and interpersonal skills. * Ability to work in a team. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P47241MAINDMANJ
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Senior Recruitment Consultant - ProcurementPortfolio Procurement, part of The Portfolio Group, are looking to grow our specialist division. We are keen to secure a Senior Recruitment Consultant with a minimum of 3-years' experience in the procurement or supply chain sectors. You'll be joining a small team and will be managing a portfolio of current clients and using your business development skills to nurture new leads.Knowledge of either direct or in-direct procurement, category, supply chain, buyers, vendor management or manufacturing will be ideal to allow you to manage this already warm desk where our 14-years in the industry brings an array of leading clients, from household brands, leading names across the retail, sport and hospitality sectors, FTSE 500 businesses and global entities.Utilising your current network of senior & executive level professionals will be vital to your success alongside nurturing cross-sell leads from our other divisions, both giving you a platform to deliver quickly with an opportunity to thrive in a buoyant market.You'll be expected to be self-motivated and self-sufficient, however we offer excellent training with a leading coach to enhance your skills and there is a clear career pathway to pursue your recruitment career within sales or management.Portfolio Procurement division, part of The Portfolio Group, was founded in 2012 and is a specialist Procurement recruitment agency sourcing talented Procurement professionals, Category Managers, Supply Chain talent and buyers across the UK & ROI at all levels of the market.As a Senior Recruitment Consultant, your key responsibilities will include: * Taking a warm desk and maintaining a 5* relationship with a portfolio of loyal clients * Re-engaging lapsed clients and lost business to maximise existing relationships * Exploit our divisional networks to mine for leads * Identify new opportunities through your network, research and knowledge of the market * Sourcing candidates through a variety of methods * Managing all aspects of the recruitment life cycle from introductions to offer stage. * Becoming an industry-leading expert in this unique market * Communicating with clients and candidates via telephone and email * Visiting our diverse client base from household names, luxury brands, leading sporting institutions, global corporations to name a few! * Delivering achievable & agreed targets on a monthly basis To be successful as a Senior Recruitment Consultant you'll require: * Advanced communication skills with a high ability to negotiate with clients and candidates * Sales-driven mindset, achievement oriented * Professional manner & ability to engage with stakeholders at all levels * Independent person with good organisation skillsWhy work for us? * Competitive base salary, industry-leading commission scheme paid monthly with no minimum threshold and additional performance-related bonuses * Transparent career framework and set promotional criteria that you can start working towards on day one * Modern, spacious office based in the heart of the city with amazing facilities * A supportive and collaborative team * Realistic targets and time to grow in your role * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top…
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Technical Insurance Accountant Greater Manchester
Permanent £35,000 - £45,000 Per Annum
Ref: P47251CH Group
Are you a qualified (or nearly qualified) accountant with a passion for precision and financial expertise?We are seeking a Technical Insurance Accountant to join our client's finance department. You will be joining a well-established business who provide a range of legal expenses and liability products. Reporting to the Finance Manager, you will play a crucial role in ensuring accurate and timely financial reporting, supporting the organisation's commitment to excellence and sustained growth. Key Responsibilities: * Develop and maintain FP&A reporting suite including annual budgets, quarterly forecasting, and KPIs. * Create cost management reporting to optimize financial performance. * Provide technical support for monthly management accounts and annual statutory reporting. * Assist with regulatory reporting processes, ensuring compliance with industry standards. * Produce ad hoc reports for senior management and liaise with internal and external stakeholders. * Uphold system data integrity through validation and analysis. Required Experience: * Qualified ACA, ACMA, ACCA accountant (or nearly qualified) with experience in commercial accounting. * Previous work in the insurance industry with knowledge of FRS 102 accounting. * Familiarity with preparing insurance accounts, including premiums, claims, and reserves. * Awareness of SII regulatory reporting (SFCR, RSR & QRTs). * Advanced Excel skills and ability to work independently and collaboratively. * Strong prioritization skills to manage workload effectively. This is an office based role that will require you in the Manchester City office 5 days per week. If you're ready to make an impact in a fast-paced environment, apply now to join our team! P47251CHINDMANS
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Commercial Health and Safety Advisor Greater Manchester
Permanent £26,000 - £28,000 Per Annum
Ref: P68787LSR2 Group
Our client an award-winning global consultancy, outsourcing the best Health and Safety services to businesses across the UK and Ireland are growing... believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the new year. Join an organisation with a supportive and engaging working environment, giving individuals the best opportunity to excel and grow within themselves and their career! * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S? £26-28,000 DOE. + Commission/bonus - OTE (£50,000) Guaranteed 2k bonus for the first 3 months Job PurposeAs a Video SafeCheck Consultant, you will be required to undertake Health & Safety compliance reviews for businesses. The role of the Safe Check Consultant is to meet with the business owner, understand what they have in place to manage Health & Safety in their workplace and conduct an audit evaluating their current levels of compliance.Further to this audit as the SafeCheck Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations Job OverviewThe role requires a mix of commercial and technical skills. The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties / Day-to-Day Responsibilities * You will be required to complete an evaluation report for the client based on their findings, highlighting any risks and making recommendations * Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. * It is essential that you are able to adapt to each changing environment and be able to engage with different business owners to identify their individual requirements and demonstrate potential risk to the business through shortcomings in the business owners Health & Safety arrangements * A primary objective of the role is to demonstrate the value of the full H&S Service and highlight the key reasons that the Client would benefit from our service, without compromising your professional Health & Safety Consultancy objectives What you Bring to the Team * NEBOSH General Certificate * Experience of working within a Health & Safety environment * Excellent communication skills both verbal and written * Outstandingly professional at all times * Good PC skills Employee Benefits: * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P68787LSR2INDMANJ
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.If you have a HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure in a fast moving performance driven environment * Excellent communication skills. INDMANSP963605BG4R7
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.If you have a HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure in a fast moving performance driven environment * Excellent communication skills. INDMANSP963605BG4R7
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Are you an experienced Finance Manager with a passion for precision and efficiency? We're seeking a dedicated qualified finance professional to join our team and oversee daily operations, ensuring accuracy and adherence to industry standards. Key Responsibilities: * Supervise and manage accounts staff, ensuring the smooth operation of accounting, accounts receivable, accounts payable, payroll, and purchasing functions. * Conduct periodic audits of departmental procedures to maintain compliance and accuracy. * Monitor operating profitability and recommend strategies for improvement. * Maintain current insurance coverage and review contractual agreements regularly. * Approve staff leave requests and attend operational briefing meetings in the absence of the Director of Finance. * Prepare weekly forecasts and review month-end balance sheet reconciliations for multiple properties. * Assist in collections efforts and provide support to the stores and purchasing departments. * Maintain accounting records and systems in accordance with policies and procedures. * Liaise with external auditors and assist with financial information for tax returns. * Attend departmental training sessions and contribute to regular communications meetings. Essential Experience: * Previous experience in a five-star hotel environment using the Uniform Systems of Accounts for the Lodging Industry. * Minimum one year of experience in a similar supervisory role - Finance Manager, Assistant DOF or Financial Controller. * Proficiency in Excel and mainstream accounting software (e.g., Scala, Sun, Sage). * Strong organizational skills and dedication to maintaining high standards of accuracy. * Excellent problem-solving abilities and effective communication skills. * Comfortable with computer usage and a commitment to professional development. Additional Info: * 5 days a week in the office. * Based in Belgravia, London City. * 9am - 5:30pm. Benefits: * 33 Holidays inclusive of Bank Holidays * Extra Holiday for significant birthday (21, 30, 40, etc.) * Private Medical Insurance * Life Insurance * Nest Pension * Dry Cleaning of Business attire * Employee Assistance Program * Wellness Benefits - Chiropodist, Flu Jabs, and more! * Ongoing Training & Development P47264CHINDLON
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Senior Salesforce Admin Greater Manchester
Permanent £50,000 - £60,000 Per Annum
Ref: P971176NB Group
Portfolio are proud to be exclusively representing our award-wining, multinational professional services client in their search for a Salesforce AdminAn exciting opportunity has arisen to join the Salesforce team as a Senior Salesforce Administrator. We are looking for a dynamic, enthusiastic individual who will understand the goals and objectives of our Sales division and will be the first line of support for our Salesforce application. The role will work within the team to ensure our users are able to carry out the activities they need to in Salesforce. Day to day responsibilities: 1 To configure, develop and support a complex and large Salesforce system in line with best practice and group strategy 2 Providing 300+ application users with support, answering queries 3 The continued enhancement of the current configuration and architectural design of the system 4 To be pro-active in suggesting improvements to the configuration of the system, or new tools or ways of working 5 To work within schedules and deadlines to agreed business priorities 6 Work closely with the stakeholders to recommend and agree technological solutions to meet business requirements 7 Support and mentor other Salesforce specialists within the team and the group, actively helping them progress in their career What you bring to the Team: 1 At least 5 years' Salesforce Administrator experience 2 Good working knowledge of all Setup functions, particularly Flows 3 Understanding of CRM and commercial concepts, such as lead lifecycle and opportunity sales cycle and forecasting 4 Knowledge of Agile methodologies beneficial 5 Strong communication skills & stakeholder management 6 Ability to troubleshooting, analyse and problem-solve 7 A passion for always providing the best possible service What we can offer you: 1 Flexible working available 2 Fantastic workplace in Manchester city centre 3 Working with talented people with opportunities to always learn 4 Dynamic fast paced environment 5 Commercially driven and successful 6 No boundaries to personal development P971176NBINDMANS
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The Portfolio Group is an award-winning specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution across the UK & ROI, and more recently Canada.Established in 1988, we now have 35 years' experience in the industry and a reputable track record recruiting at all levels of the market across all industries - working with SME's through to global brands.As a Recruitment Partner, your key responsibilities: * As a Recruitment Partner you will be capable of building and managing your own desk; you will be interacting with a base of clients we are already partnered with. * You will act as a focal point of Portfolio Group. Building on existing partnerships and relationships with professionals. * Grow current business by maintaining a strong working relationship with the decision-makers. * Become an expert in your field with with your set clients in understanding their business. * Build pipelines of candidates to deliver quality candidates to clients in agreed timeframes. * Become a market specialist by gathering competitive intelligence within the business environment, including client groups, competitors.The ideal candidate's personality: * Self-starter - with a sense of urgency who is driven to succeed and produce results. * Ambitious - This is a career, with our support and training, you have the potential to be a key figure in the business by opening a brand-new office. * Collaborative - we require you to have the ability to work within a team and this is something that is hugely important to us at The Portfolio Group. We'll be there to motivate you, to develop you, and to celebrate your successes, in return, you will be required to do the same for your colleagues. * Business acumen - negotiation and influencing skills, and those from a competitive background. * Tenacious - having the drive to carry on and succeed and remain persistent.Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one. * Work for a market leading agency with an established list of global clients * A supportive and collaborative international team. * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional lucrative bonuses paid quarterly and annually on top of your commission. * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top hotspots across Toronto.Please contact - Neil Tannk Neil.Tannk@theportfoliogroup.co.uk INDREC
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The role requires you to work in a team providing employment standards compliant/commercial advice to BDMs before, during and following appointments to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HS, HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and the risk this presents. Day-to-Day Responsibilities * To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. * To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. * To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. * To build relationships with BDMs in order to increase trust and use of the service. * To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. * To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. * To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. * To provide clients with supporting information/documentation to assist them in the advice provided where applicable. * To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. * To record contacts with BDMs to aid reporting to Management. * To follow internal protocols for managing and escalating cases where applicable. * To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. * To attend the company sales and advice conference and any training when required. * To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. * To present internal training/buzz sessions and external webinars. * To help to develop the New Business Support Team. * To carry out other tasks that are deemed necessary by the Management Team What you bring to the Team * Ability to build and maintain excellent relationships with the BDMs. * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills ability to manage own diary. * A dynamic and flexible approach, as well as the ability to work under pressure. * Commercial focused advice. What will I get in return? * The opportunity to earn big!!! A transparent commission structure, weekly monthly and quarterly incentives. * Base salary of $50, 000+ DOE, with additional opportunities to earn * Regular incentives, social events, high energy office, and a great location located right next to Union Station! * Clear career path where you will know…