Group In Leicestershire Jobs

CLIENT EXPERIENCE RECEPTIONIST Job PurposeTo deliver world class care to exceed our client's expectations and provide support to our ever-growing client base across Great Britain. Job OverviewThe role requires you to excel in enthusiasm as part of our Client Experience team. Become the point of contact for any queries raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Day-to-Day Responsibilities * Management of the Client Experience inbox and ensuring that all emails are actioned/responded to within a timely manner on the day that they are received. * Maintaining contact details and ensuring that all requests are actioned/responded to within a timely manner. * Acting as overflow calls for various departments and logging callbacks. * Use of Microsoft Word, Excel, Outlook, SharePoint, upload system and the Intranet. * Contacting existing clients to arrange annual review appointments. * To liaise with internal departments on service provision and account status to resolve queries. * Assisting front of house when required and covering lunch breaks. * Managing one off sales and advising clients on costing etc. * Diary management for both the HR and H&S consultants. * Liaising with clients and booking one off appointments into the consultant's diaries. * Any other tasks assigned by management. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * A team player * Ability to work in a fast paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. 48272FARINDHIN

CLIENT EXPERIENCE RECEPTIONIST Job PurposeTo deliver world class care to exceed our client's expectations and provide support to our ever-growing client base across Great Britain. Job OverviewThe role requires you to excel in enthusiasm as part of our Client Experience team. Become the point of contact for any queries raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Day-to-Day Responsibilities * Management of the Client Experience inbox and ensuring that all emails are actioned/responded to within a timely manner on the day that they are received. * Maintaining contact details and ensuring that all requests are actioned/responded to within a timely manner. * Acting as overflow calls for various departments and logging callbacks. * Use of Microsoft Word, Excel, Outlook, SharePoint, upload system and the Intranet. * Contacting existing clients to arrange annual review appointments. * To liaise with internal departments on service provision and account status to resolve queries. * Assisting front of house when required and covering lunch breaks. * Managing one off sales and advising clients on costing etc. * Diary management for both the HR and H&S consultants. * Liaising with clients and booking one off appointments into the consultant's diaries. * Any other tasks assigned by management. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * A team player * Ability to work in a fast paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. 48272FAINDHIN

Finance Graduate5 days a week in office Based in Hinckley Paying £23,000 Job Purpose:We are seeking a detail-oriented and diligent Graduate to assist our client with accurately processing contract information into billing and workforce planning systems. The aim is to ensure smooth onboarding for clients and efficient contract management. Job Overview:This is an ideal opportunity for someone who thrives in a diverse yet structured environment. You will be responsible for handling a high volume of contracts with accuracy and efficiency, ensuring that internal Service Level Agreements (SLAs) are met. Strong communication skills are essential, as you will collaborate with multiple departments to resolve client payment issues and maintain accurate financial data. Key Responsibilities: * Accurately input and verify new client contract data to ensure timely onboarding within internal SLAs. * Process refunds and adjustments to client accounts within set SLAs. * Administer direct debits, including setup, amendments, and removals. * Collaborate with the Client Experience and Sales teams to resolve client issues. * Perform cash posting duties and manage unallocated cash and credits on accounts. Perks and Benefits: * 25 days holiday (rising to 27 after two years), plus bank holidays. * Day off on your birthday. * Profit share bonus scheme (4% - 6% of base salary). * Christmas bonus after two years. * Employee Assistance Programme. * Life insurance cover. * Contributory pension scheme. 48266CHINDHIN

Business Sales Consultant: * Vibrant Brand New Hinckley Office, LE10 * £23-£25K base salary, with genuine uncapped commission, leaving you with anything up to OTE of 35K - 70K+ per annum. * November start dates available * Extensive training provided Description:Are you a passionate and enthusiastic sales executive? Do you want to work in a vibrant city centre office with uncapped commission potential?We're on the lookout for dedicated sales professionals to join an ever-expanding global business. As a key player in the companies continued growth, you will be conducting outbound calls to potential business clients via telephone to strike up relationships and explain the superior services they can provide to solve their HR and Employment Law needs.With some of their consultants in the office reaching £90K+ take home earnings last year, they set you up for success. They offer an extensive and supportive training programme to get you up and running and then your goal is simple, the more new business you bring in, the more money you earn! So if you have a driven attitude to work and a hunger for uncapped earnings, let's talk! The Key Responsibilities: * Via outbound calls and emails, you will be reaching out to prospective clients to generate leads and establish initial contact. Whilst you're building up your pipeline these can be cold calls, so resilience and a can-do attitude is key! * Identify and target potential business opportunities, qualifying leads based on their potential value and fit with our offerings. * Schedule meetings and product demonstrations that you pass forward to Business Development Managers who can then finalise the win of the business for you! * Organisation is key, as it's down to you to build and maintain your own robust pipeline of prospects, ensuring regular follow-ups and updates in the CRM system. * Working closely with the BDMs and the sales team to align strategies, share insights, and refine sales approaches. * Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and enhance your sales tactics. * Provide regular reports on your lead generation activities, appointment setting, and sales performance to management. What We're Looking For: * Ideally we'd like you to have 1-2 years experience in Sales, and if you have direct Business to Business Sales experience we want to hear from you. * A resilient and driven attitude is essential to this role, as cold calling and lead generation is a daily activity and your success will always depend on your drive! * Excellent communication skills and a confident ability to build rapport and create strong professional relationships. * Strong negotiation and objection handling abilities, with the adaptability of working independently but also collaboratively within a wider team environment. * Time management skills and a strong self-motivated drive to succeed are necessary. * Previous experience using CRM software and Microsoft Office. What Our Client Offers: * Genuine uncapped earning potential, with a starting base salary of £23,000 - £25,000 with an achievable OTE of…

Business Sales Consultant: * Vibrant Brand New Hinckley Office, LE10 * £23-£25K base salary, with genuine uncapped commission, leaving you with anything up to OTE of 35K - 70K+ per annum. * November start dates available * Extensive training provided Description:Are you a passionate and enthusiastic sales executive? Do you want to work in a vibrant city centre office with uncapped commission potential?We're on the lookout for dedicated sales professionals to join an ever-expanding global business. As a key player in the companies continued growth, you will be conducting outbound calls to potential business clients via telephone to strike up relationships and explain the superior services they can provide to solve their HR and Employment Law needs.With some of their consultants in the office reaching £90K+ take home earnings last year, they set you up for success. They offer an extensive and supportive training programme to get you up and running and then your goal is simple, the more new business you bring in, the more money you earn! So if you have a driven attitude to work and a hunger for uncapped earnings, let's talk! The Key Responsibilities: * Via outbound calls and emails, you will be reaching out to prospective clients to generate leads and establish initial contact. Whilst you're building up your pipeline these can be cold calls, so resilience and a can-do attitude is key! * Identify and target potential business opportunities, qualifying leads based on their potential value and fit with our offerings. * Schedule meetings and product demonstrations that you pass forward to Business Development Managers who can then finalise the win of the business for you! * Organisation is key, as it's down to you to build and maintain your own robust pipeline of prospects, ensuring regular follow-ups and updates in the CRM system. * Working closely with the BDMs and the sales team to align strategies, share insights, and refine sales approaches. * Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and enhance your sales tactics. * Provide regular reports on your lead generation activities, appointment setting, and sales performance to management. What We're Looking For: * Ideally we'd like you to have 1-2 years experience in Sales, and if you have direct Business to Business Sales experience we want to hear from you. * A resilient and driven attitude is essential to this role, as cold calling and lead generation is a daily activity and your success will always depend on your drive! * Excellent communication skills and a confident ability to build rapport and create strong professional relationships. * Strong negotiation and objection handling abilities, with the adaptability of working independently but also collaboratively within a wider team environment. * Time management skills and a strong self-motivated drive to succeed are necessary. * Previous experience using CRM software and Microsoft Office. What Our Client Offers: * Genuine uncapped earning potential, with a starting base salary of £23,000 - £25,000 with an achievable OTE of…

Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented individual to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing.As a Client Engagement Specialist you will focus on promotion and management for the online reputation of client. Managing online reviews and resolving any negative reviews, as well as driving positive reviews and feedback from clients and employees. Day-to-Day Responsibilities * Ownership and primary contact for customer feedback including responding to reviews, feedback. * Providing, promoting, and demonstrating a high-quality customer focused approach. * Collaborating with others in the business to enhance our reputation. * Escalating negative reviews and feedback through the correct channels. * Completing mystery shops across our services to review service delivery. * Providing monthly reporting of online activity, service delivery and reputation to include analysis and proactive actions taken. What you Bring to the Team * Experience of dealing with online reputation management and complaints * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team * Ability to work in a fast paced environment * A dynamic and flexible approach, as well as the ability to work under pressure Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension SchemeINDHIN

Payroll & Commissions Analyst £23,000 + Study Package + Excellent Benefits 100% Office Based Hinckley LE10 We are seeking a dedicated Payroll & Commissions Analyst to join a thriving Finance team. This is an exciting opportunity for a detail-oriented and process-driven individual who wants to play a key role in our client's ongoing success. Job Purpose:As a Payroll & Commissions Analyst, you will collaborate closely with Finance colleagues, Group Payroll, and senior sales leaders to accurately calculate and report monthly commissions and quarterly bonuses. This role is pivotal in ensuring sales teams are rewarded correctly and that financial reporting is accurate and timely. Key Responsibilities: * Accurately calculate monthly commission pipelines. * Review sales agreements to ensure correct commission adjustments. * Communicate commission pipelines and payments effectively to sales staff. * Calculate quarterly sales bonuses for review and approval. * Conduct reviews of discounts and reduced commissions. * Liaise with Group Payroll to ensure accurate commission payments. * Resolve any commission-related queries promptly. What You'll Bring: * Exceptional attention to detail. * Strong communication skills and the ability to work cross-functionally. * Proficiency in interpreting data. * Ability to work both independently and as part of a team. * Excellent customer service skills. * Strong Microsoft Office skills, especially in Excel. 48016CHRINDHIN

A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR3INDHIN

My client is a market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business. This is an ideal role for an experienced auditor with strong technical knowledge, excellent writing skills and a keen interest in media/publishing to join an expert and enthusiastic Audit and Accounting (A&A) author team. Job Purpose:The A&A technical writer team are responsible for writing and reviewing content for the A&A segment They work with commercial, sales, IT, and editorial teams to innovate the way that content is delivered to maximise the value to our clients. The team also deliver technical and product training and are expected to be active members of external technical committees, for example at ICAEW. Day to Day Responsibilities as a Senior Audit Technical Writer: * Take responsibility for certain audit and practice management products. * Get involved in supporting commercial and content partnerships for example with audit software companies. * Lead transformation projects for content, products, and processes. * Research and perform or review authoring update work on the A&A products as appropriate for the candidate's expertise and the roles of other team members. This could include: * commentary, insights, and analysis. * tools including audit programmes, model accounts and disclosure checklists. * online training materials (podcasts, videos, recording audio, preparing slides and notes). * contributing articles for news updates, Accountancy Daily and social media. * UK GAAP and IFRS presentation, measurement, and disclosure. * company law and corporate governance; and * practice management guides and tools. * Maintain and expand external networks through social media, webinars, training, sales demos and technical committees. * Work with external expert authors and panel members in practice. * Instruct editorial/production support teams and review output within tight publishing deadlines. * Provide insight and leadership to other team members maintaining accounting/auditing standards and company legislation on Croner-i Navigate platform to ensure that new content is added when needed and editorial notes are up to date. * Answer product queries and assist client experience and sales teams with demos and training. What you bring to the team: * Qualified ACA, ACCA, FCA or FCCA. * Experience of working within an accounting practice environment, typically within the audit function. * Professional knowledge of and strong technical grounding in the areas of auditing and IFRS and UK GAAP accounting, ethics, quality, and risk. * Proven writing and presentation skills, including the ability to convey complex themes in an accessible way to a variety of audiences with varying levels of expertise. * Strong excel, word and IT skills and experience in audit software. * Interest in media/publishing. * Confident in helping clients. * Superb teamwork and communication. Employee Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P967616LS1R21INDHIN