Www.theportfoliogroup.co.uk In British%20columbia Jobs
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Portfolio are proud to be representing our client, one of the fastest growing HR /Employment Law Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and Employment Law helping businesses manage their day-to-day, removing administration burden and growing their bottom line whilst saying legal and compliant!We are looking for an Employment Law or HR expert to join the Content team, this newly created role will require someone who loves to keep up to date with legislation changes and learn what they mean for employers. You will need to research the impact they may have and create documents / Content for the internal sales team to use whilst prospecting for new business. If you are an Employment Law expert, who loves to research and delve a little deeper into the repercussions of legislation change, and have created content before, whether that be HR Updates, training or articles and can create content that is concise and readable for the sales team to use, please apply today and we'll be in touch! Job PurposeTo provide a sound employment law contact point for all Group Content Team stakeholders; to create commercially focussed employment law and HR content for a range of purposes, predominantly for a sales audience but also including for subscription employment law websites, client newsletters and external PR content; to ensure that client focussed consultancy documentation constantly reflects the HR challenges of employers in varying sectors; to broaden the sector specific knowledge of all employment law stakeholders; to assist in the training of employment law stakeholders across the Group; to identify themes and trends of HR challenges; to provide a commercial interpretative voice on legal developments briefings to keep a large team of Advisory and Documentation Consultants up to date with legal developments.Job OverviewThe person undertaking this role will assist the Associate Director - HR Content in ensuring that the company's sales function has commercially focussed engaging content to mutually showcase new legal developments and the full range of services the business provides with a view to attracting new clients. In addition, the person will ensure all highly technical employment law content is maintained to an excellent level and is available to team stakeholders. They will enhance the employment law knowledge of Group employees, clients and prospective clients to ensure that clear, concise and accurate data is provided in line with company protocols and up to date legislation. This role sits within the Group Content Team and supports the Publishing, Advisory, Consultancy and Sales/Marketing departments across Group companies in identifying employment law updates to ensure a persistent focus on the quality of service that we provide.Day-to-Day Responsibilities * Analysing HR themes and trends and new employment laws to create a variety of new sales assets for use both directly by prospects and also the sales teams * Maintaining and continually developing content on employment law and HR subscription websites by providing written technical and practical guidance on employment law matters. * Ensuring…
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Management Accountant37.5 hours per week5 days a week in officeLocated in Manchester CityOur client are dedicated to providing top-tier HR solutions that empower businesses to succeed, and they are seeking a detail-oriented Management Accountant to join their Finance Team. If you are passionate about financial reporting and strategic business planning, we want to hear from you! Job Purpose: As a Management Accountant you will play a crucial role in preparing accurate monthly management accounts and delivering regular financial reports. Your insights will support strategic business decisions and help identify efficiencies. Working closely with the Financial Controller and the Finance Team, you will ensure that all financial data is precise and timely, aiding various departments in their decision-making processes. Key Responsibilities: * Financial Reporting: Prepare and deliver accurate and timely financial information to the business, including monthly management accounts, balance sheet reconciliations, and variance analysis. * Interdepartmental Liaison: Collaborate with other departments to provide relevant financial insights and support. * Accounts Preparation: Handle intercompany reconciliations, prepayments, accruals, P&L preparation, and investigation of variances. * Cash Flow Management: Oversee cash flow management and weekly forecasting, ensuring financial stability and transparency. * Analysis and Budgeting: Conduct key cost analysis, revenue/client base breakdowns, and manage annual budgeting and quarterly reforecasting processes. * Compliance: Review and file VAT and GST returns, ensuring compliance with regulatory requirements. * Audit Coordination: Serve as the primary point of contact during annual audits, facilitating a smooth and efficient process. * Sales and KPI Reporting: Generate weekly sales and KPI reports, and review monthly sales commission workings. What You Bring to the Team: * Organisational Skills: Ability to prioritise and manage workload effectively to meet strict deadlines. * Financial Acumen: Strong knowledge of financial reporting procedures and the ability to manipulate and present large volumes of data using Excel. * Qualifications: Possess or be working towards a recognised professional accountancy qualification. * Detail-Oriented: Keen eye for detail with excellent analytical and problem-solving skills. P47572CHRINDMANS
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Manchester - £23,000 - Office Based - Full Time - Monday to Friday 8:30 - 5:30pmAre you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Work Force Planning Administrator to join the team to help support the growth of the business. Job PurposeYou will be working within the sales departments, taking full ownership of the allocations of HR and H&S support on all sales opportunities through various sales channels. You will be the first point of contact providing first class telephone service to our clients. Job OverviewAs part of our work force planning and sales team you will become an integral part of the sales operation working closely with both internal and external sales. You must be positive and have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience. The role has an analytic focus and will require you to have good attention to detail, with strong communication skills and the ability to forge strong relationship across various departments. Day to Day Responsibilities * To manage the allocation of HR & HS supports to each sales appointment. * To monitor all incoming appointments and cancellations and ensuring prompt and accurate allocation. * To maintain an accurate record of appointments through our CRM System Salesforce and other systems as may be needed. This will require close monitoring and accurate completion of staff movement, diary system and weekly/daily sales figures. * To utilise available records, to identify statistics that will benefit the growth and success of the team. For example, sales communication channels and conversions with and without supports. * To ensure that appropriate times is provided to each appointment and that the support teams are attending meetings for the allotted time. * To liaise closely with the Business Development Mangers to ensure that they are utilising this resource and using to the benefit of the growth of the business. * Forge strong relationships across the Sales departments to ensure that there is clear lines of communication for the allocation and usage of sales supports. * In consultation with the Campaign Manager and Telemarketing Director identify any gaps that will increase the functionality of the department. * The role is analytic focused and will require analysis of data on a regular basis working with the direct manager of the team. * Receiving inbound enquiries regarding the business services, assessing the call and directing to the relevant department * Utilising salesforce and various inhouse systems * Working within SLAs in terms of call handling times and quality standards * Providing excellent customer service on every call * The above is not an exhaustive list of duties and you will be expected to perform different…
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Workforce Planning Administrator Greater Manchester
Permanent £22,500 - £23,000 Per Annum
Ref: 46257FAR Group
Manchester - £23,000 - Office Based - Full Time - Monday to Friday 8:30 - 5:30pmAre you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Work Force Planning Administrator to join the team to help support the growth of the business. Job PurposeYou will be working within the sales departments, taking full ownership of the allocations of HR and H&S support on all sales opportunities through various sales channels. You will be the first point of contact providing first class telephone service to our clients. Job OverviewAs part of our work force planning and sales team you will become an integral part of the sales operation working closely with both internal and external sales. You must be positive and have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience. The role has an analytic focus and will require you to have good attention to detail, with strong communication skills and the ability to forge strong relationship across various departments. Day to Day Responsibilities * To manage the allocation of HR & HS supports to each sales appointment. * To monitor all incoming appointments and cancellations and ensuring prompt and accurate allocation. * To maintain an accurate record of appointments through our CRM System Salesforce and other systems as may be needed. This will require close monitoring and accurate completion of staff movement, diary system and weekly/daily sales figures. * To utilise available records, to identify statistics that will benefit the growth and success of the team. For example, sales communication channels and conversions with and without supports. * To ensure that appropriate times is provided to each appointment and that the support teams are attending meetings for the allotted time. * To liaise closely with the Business Development Mangers to ensure that they are utilising this resource and using to the benefit of the growth of the business. * Forge strong relationships across the Sales departments to ensure that there is clear lines of communication for the allocation and usage of sales supports. * In consultation with the Campaign Manager and Telemarketing Director identify any gaps that will increase the functionality of the department. * The role is analytic focused and will require analysis of data on a regular basis working with the direct manager of the team. * Receiving inbound enquiries regarding the business services, assessing the call and directing to the relevant department * Utilising salesforce and various inhouse systems * Working within SLAs in terms of call handling times and quality standards * Providing excellent customer service on every call * The above is not an exhaustive list of duties and you will be expected to perform different…
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Business Support Cordinator Greater Manchester
Permanent £23,000 - £24,000 Per Annum
Ref: P47628LF Group
Portfolio are proud to represent our client, a market leading, global HR software and Consultancy company based in Manchester city Centre. We are seeking an experienced Department Coordinator to join our fast paced, supportive, friendly team. Working with all areas of the business you will support all departments to enable us to continue to meet and exceed our sales and growth expectations. This is a busy role that requires an organized multitasker, who can spin a lot of plates while remaining level headed! A key role within the Department, you will be working to ensure that the business and different departments run efficiently and smoothly. Working closely with and supporting the Senior Leadership Team, the Department Coordinator will ensure that Management Information, IT, H&S and general maintenance of the floors is maintained amongst other responsibilities. Day-to-day responsibilities * To meet and greet all visitors to the business and present a professional image at all time. * Produce and collate weekly service and sales reports. * Organisation of daily/weekly movements ensuring sufficient time is allocated for preparation and taking into consideration changes that may arise during the working day. * Ensure that all wallboards display the correct information each day and gather requirements from the SLT for any changes required. * Work with the property management team to report faults and issues with any of the office equipment. * Assist with the collating and preparation of information for attendance at internal conferences or client visits. * Raise purchase orders for department equipment and obtain appropriate sign off from a director. * Maintain the overall presentation of the office ensuring that we present a professional image to all visitors to the floor. * File and scan all confidential correspondence in the appropriate folder. * To diary manage and support the Associate Directors went needed * Stock takes and order additional equipment when required. * Create agendas for meetings and minute take upon request. * Take ownership of health and safety ensuring that the BusinessSafe Online portal is up to date and accidents and incidents are reported correctly. * Produce reports and hourly/ daily stats in the absence of any member of the business support team. * To provide various basic weekly, monthly, and ad hoc reports when required. * To maintain job lists and update where appropriate. * Monitoring the sales dashboard and supporting the team with all issues * Assisting the sales and service teams with inductions and ensuring distribution lists are up to date. * Contribute to the continuous improvement of the services provided by the department. * Undertaking other duties to ensure operational efficiency of the department. Essential skills & experience * Experience of working in an administration role / PA role * Good written and oral communication skills * Strong administrative skills * Accuracy and attention to detail * Strong computer skills (Microsoft office (Word, Excel, PowerPoint, Outlook) * To maintain a professional and responsible attitude at all times * Ability to work independently and maintain accurate records.…
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Are you passionate about managing online reputations and creating a positive brand image? Look no further, as we are searching for an Online Reputation Manager to join our team! As an Online Reputation Manager, you will play a vital role in maintaining our company's reputation and ensuring that our brand is represented accurately online.In this role, you will have the opportunity to work closely with various departments, including marketing, public relations, and customer service, to monitor and manage our online presence across multiple platforms. You will be responsible for proactively identifying and addressing any negative mentions or reviews, as well as promoting and amplifying positive experiences shared by our customers. By consistently monitoring and analyzing online conversations and trends, you will be able to develop strategies to strengthen our online reputation and build trust with our audience.The ideal candidate for this position is a tech-savvy and detail-oriented professional with excellent communication and problem-solving skills. You should have a keen eye for spotting potential issues and be able to respond quickly and effectively. Responsibilities * Monitor and analyze online conversations and mentions of our brand * Identify and address any negative mentions or reviews * Develop and implement strategies to improve and maintain our online reputation * Collaborate with marketing and PR teams to align messaging and brand identity * Engage with customers and respond to inquiries and feedback in a timely manner * Coordinate with legal team to resolve any legal or compliance-related issues * Stay up-to-date with industry trends and best practices in online reputation management Requirements * Experience with Trust Pilot and Feefo * Proven experience in online reputation management or a similar role * Strong understanding of social media platforms and online communities * Excellent written and verbal communication skills * Proficient in using social media monitoring tools * Ability to multi-task and prioritize tasks effectively * Attention to detail and strong analytical skills * Ability to work independently and as part of a team * Strong problem-solving and decision-making abilities 47612TLINDHIN
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Are you passionate about managing online reputations and creating a positive brand image? Look no further, as we are searching for an Online Reputation Manager to join our team! As an Online Reputation Manager, you will play a vital role in maintaining our company's reputation and ensuring that our brand is represented accurately online.In this role, you will have the opportunity to work closely with various departments, including marketing, public relations, and customer service, to monitor and manage our online presence across multiple platforms. You will be responsible for proactively identifying and addressing any negative mentions or reviews, as well as promoting and amplifying positive experiences shared by our customers. By consistently monitoring and analyzing online conversations and trends, you will be able to develop strategies to strengthen our online reputation and build trust with our audience.The ideal candidate for this position is a tech-savvy and detail-oriented professional with excellent communication and problem-solving skills. You should have a keen eye for spotting potential issues and be able to respond quickly and effectively. Responsibilities * Monitor and analyze online conversations and mentions of our brand * Identify and address any negative mentions or reviews * Develop and implement strategies to improve and maintain our online reputation * Collaborate with marketing and PR teams to align messaging and brand identity * Engage with customers and respond to inquiries and feedback in a timely manner * Coordinate with legal team to resolve any legal or compliance-related issues * Stay up-to-date with industry trends and best practices in online reputation management Requirements * Experience with Trust Pilot and Feefo * Proven experience in online reputation management or a similar role * Strong understanding of social media platforms and online communities * Excellent written and verbal communication skills * Proficient in using social media monitoring tools * Ability to multi-task and prioritize tasks effectively * Attention to detail and strong analytical skills * Ability to work independently and as part of a team * Strong problem-solving and decision-making abilities 47612TLRINDHIN
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Are you passionate about managing online reputations and creating a positive brand image? Look no further, as we are searching for an Online Reputation Manager to join our team! As an Online Reputation Manager, you will play a vital role in maintaining our company's reputation and ensuring that our brand is represented accurately online.In this role, you will have the opportunity to work closely with various departments, including marketing, public relations, and customer service, to monitor and manage our online presence across multiple platforms. You will be responsible for proactively identifying and addressing any negative mentions or reviews, as well as promoting and amplifying positive experiences shared by our customers. By consistently monitoring and analyzing online conversations and trends, you will be able to develop strategies to strengthen our online reputation and build trust with our audience.The ideal candidate for this position is a tech-savvy and detail-oriented professional with excellent communication and problem-solving skills. You should have a keen eye for spotting potential issues and be able to respond quickly and effectively. Responsibilities * Monitor and analyze online conversations and mentions of our brand * Identify and address any negative mentions or reviews * Develop and implement strategies to improve and maintain our online reputation * Collaborate with marketing and PR teams to align messaging and brand identity * Engage with customers and respond to inquiries and feedback in a timely manner * Coordinate with legal team to resolve any legal or compliance-related issues * Stay up-to-date with industry trends and best practices in online reputation management Requirements * Experience with Trust Pilot and Feefo * Proven experience in online reputation management or a similar role * Strong understanding of social media platforms and online communities * Excellent written and verbal communication skills * Proficient in using social media monitoring tools * Ability to multi-task and prioritize tasks effectively * Attention to detail and strong analytical skills * Ability to work independently and as part of a team * Strong problem-solving and decision-making abilities 47612TLR2INDHIN
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Customer Service Advisor Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: P971139LSR7 Group
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing.As a Customer Service Advisor you will focus on managing existing clients, being the first point of contact for any queries or concerns. You will deliver world class care exceeding clients' experctations by providing fast client focused solutions. Day-to-Day Responsibilities as an Customer Service Advisor: * Contacting clients to welcome them to the business and booking their initial appointments with consultants * Maintenance of client profile including additional sites, changes in employee information where appropriate. * Receiving client and consultant telephone calls and resolving queries and service issues * Ensuring all new business is accurately added to the spreadsheet and called within 1 hour of receiving * Ensuring that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * Liasing with the new business resolution specialist to handle new business intent to cancels quickly and effectively What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast paced environment. * Strong time management skills. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P971139LSR7INDHIN
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Weekend Overnight HR Advisor Leicestershire
Permanent £30,000 - £35,000 Per Annum
Ref: P47171LSR3 Group
Calling all HR professionals and employment enthusiasts!Starting 12th August - remote position but must be able to attend Hinckley office for 6-8 weeks training Monday - Friday * 30 hours total * 5pm - 11pm OR 4pm-10pm Fridays - 6 hours * 7am - 8pm Saturday and Sunday - 12 hours Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity.Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options.The successful candidate will be given a high level of training, with opportunities to progress and work their way into senior positions. Shift Hours: 7:00am-19:00pm or 7:00am - 20:00pm Saturday and Sunday The HR Advisor will also be responsible for: * Supporting clients with legally compliant advice and a personal touch * Guiding clients with all employment law/HR enquiries received * Providing options and being revolutionary with your ideas! * Take ownership and responsibility of cases to resolution * Building rapport and relationships with clients on each interaction * Putting the client first by responding within contractual SLA's * Recording advice accurately against the appropriate cases on the relevant databases * Supporting with advice on documentation and information implementation * Supporting clients in drafting 'ad-hoc' letters where appropriate * Attending legal briefings and internal company training to ensure that advice provided is compliant with our services * Being responsible for your own self-study and being current with changes in legislation and best practice Benefits * Continuous development from Day 1 * 25 Days Holiday + 8 Bank holidays (increases to 28 with service) * Your birthday off - how will you celebrate? * Regular updates on Employment Law so you're always up to date * Competitive salary framework reviewed twice annually * Free EAP for those days when we all need someone to talk to * Private medical with BUPA (with length of service) * Social Committee to arrange fun events * Department budget for a quarterly day out *…