Job Description

  • Job Reference:47389LF_1715349171

  • Job Type: Permanent

  • Job Industry: Business Services

  • Contact Name: Lucy Fulton

  • Job Location: Greater-manchester

  • Job Title: Workforce Planner

  • Job Salary: £26,000 - £28,000 Per Annum

Posted On: 10th May 2024

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Scheduling Administrator. The role sits within a busy, fast paced legal department and would be a great opportunity for an individual with prior scheduling experience, looking to expand their industry knowledge.

We are looking for someone with to prioritise workforce optimisation of tasks within the legal services department. The successful candidate will have the ability to work with various systems to audit and enter vast amount of data and information. As well as be required to speak daily with legal consultants to ensure SLA is achieved and diaries are optimised efficiently.

Day to Day Responsibilities:

* Co-ordination of Legal Expert’s diaries and the ability to prioritise their workloads effectively.
* Administrative tasks such as case reviews, gathering important information from emails and teams’ requests, then inputting data into various systems.
* Auditing and housekeeping tasks from numerous systems.
* Logging-in and allocation of cases.
* Contract checks and reviews.
* Meet departmental and company protocols and KPI’s.
* Liaising daily and frequently with Legal Experts over teams, email and face to face regarding their workloads and requirements.
* Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The need for the calls is to usually gather information to allow the Department to plan and run more effectively.
* Provide support to the resource Planning Team Lead/Client Liaison Officer as needed to deputise in their absence.

In order to be considered for this opportunity it is essential that you have the following:

* A ‘Yes I Can’ attitude – solution oriented.
* Ability to work in an extremely fast-paced environment.
* Time management & effective organisational skills.
* Strong communication skills via all mediums.
* Ability to prioritise tasks.
* Ability to use your own initiative and problem solve.
* Auditing skills.
* Microsoft office skills are desirable but not a necessity.
* Team player.
* Workforce planning experience would be an advantage.



Personal Details


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