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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. In this role you will be dealing with case preperation before Employment tribunal, working on behalf of Business owners to assess tribunal matters, create court bundles,witness statements etc. You must be educated to LLb and have Employment law knowledge and Litigation experience. In return you will gain fantastic knowledge of Employment law across all industries, and amazing progression opportunies. This role will also support SQL qualification as it will count towards Legal work experience. Job PurposeTo assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job OverviewWe are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team to cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities· Assessing Tribunal matters as well as early conciliation matters· Drafting pleadings, witness statements and relevant applications· Dealing with all aspects of document disclosure and creation of bundles· Liaising with Tribunals, Claimants' representatives, clients and ACAS· Providing advice on case prospects and achieving commercially favourable settlements· Conducting preliminary hearings by telephone What you Bring to the Team· Law degree (or GDL) plus good litigation experience and/or a professional qualification (LPC/BPTC)· A real commitment to helping our clients through a difficult time· A positive approach to a busy workload and team work· A genuine passion for employment law and attention to detail INDMANJ
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Health and Safety Consultant Lancashire
Permanent £40,000 - £43,000 Per Annum
Ref: P963438CC17R36 Group
We are seeking a safety enthusiast ready to lead by example - are you up for the challenge?If so, we want to hear from you..Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Health and Safety Consultant to add to their growing team!We have just partnered up with an award-winning consultancy group, to support with their search...Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients.You will take lead on carrying out Health & Safety contractual service visits, providing documentation and advice and assistance as required. The Health & Safety Department are looking for hardworking Health and Safety professionals with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high-quality, cost-effective consultancy service.Ideally you will be educated to degree/diploma level at GradIOSH or CMIOSH level. Day-to-Day * Always conduct yourself in a professional manner (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. * Visiting clients and providing an in-person experience, to support and advise where necessary * Experience in investigation of incidents, accidents and recommending preventative measures * Undertake health and safety visits to client's premises in accordance with departmental protocols and contract requirements, in particular where SLA's are in place * Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols * Advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services * Act as the clients personal H&S lead to support and streamline any processes or queries. * Advise clients on matters of Health and Safety standards and best practice affecting their business * Manage time effectively to provide an effective and efficient service to clients * Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge * Look after your company vehicle in the appropriate manner by maintaining cleanliness and security * Supporting the client through effective crisis management where required You? * Comprehensive knowledge of Health and Safety rules and regulations. * Excellent communication and relationship building personality. * Confident in providing practical solutions to clients in relation to H&S. * Deliver a high-quality consultancy service with commercial boundaries. * Ability to work autonomously and as part of a team. * Flexible and adaptable, able to respond to ongoing changes * Good organisational and problem-solving skills. * Attention to detail to spot various hazards and complete investigations. * Process-driven and the ability to use your initiative. * Thrive in a fast paced environment. * Ability to prioritise workload and managing multiple tasks/projects at one time. In Return? * Company-wide, inclusive profit share scheme * Car Allowance of £6000 or Tesla Company Car * Field Based/Remote/Home Working * 25 Holidays…
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The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland. The Role:As a Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, including telephone and email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met. Day to Day Responsibilities: * Provide timely legal and financial information to clients adhering to set SLAs and KPIs * Manage incoming calls efficiently, either resolving cases independently or distributing them among team members * Conduct research and engage in self-learning to enhance expertise in relevant areas * Handle diverse client issues with empathy, especially those in distress * Demonstrate a general understanding of legal and financial domains including but not limited to Family Law, Commercial Law, Criminal Law, and Consumer Law * Uphold a standard of excellent customer service in all interactions What You Bring to the Team: * Proficiency in various legal and financial matters * Capacity to prioritize tasks and work independently or collaboratively within a team * Strong verbal and written communication skills * Dedication to providing exceptional customer service and assisting individuals * Open-minded, enthusiastic, and non-judgmental approach * Comfortability with telephony and IT systems Shift Patterns: * Monday: 9am - 5pm * Tuesday: 9am - 5pm * Wednesday: 12pm - 8pm * Thursday: 1pm - 9pm * Friday: 9am - 5pm Please note that this is an office based role and will require you in the office 5 days per week. P46898CHINDMANJ
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Customer Service Advisor Greater Manchester
Permanent £21,255 - £21,255 Per Annum
Ref: P47234MA Group
Customer Service Account Manager. The Portfolio Group have a phenomenal opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.Exclusively partnered, we're looking for an enthusiastic and dedicated Customer Service Account Manager to join their dynamic team. If you have a keen eye for detail, strong analytical skills, and a knack for handling objections, we want to hear from you.!!! Job OverviewAs part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities * Provide excellent customer service to new and existing clients. * To understand all client databases and systems to adequately access the client and service information. * Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. * Rescheduling of cancelled appointments * Management of client task lists * To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. * Provide feedback to line managers to help improve processes and promote best practices. * To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics * Average of 30 actions per day * Average quality scores of 3.6+ * SLA Management of 99%+ * Minimum of 1 Positive review per month * Minimum talk time of 1.5 hours * All client telephone calls are to be answered in accordance with departmental standards. * All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team * A "can-do" attitude * Customer service skills are essential with a particular focus on rapport building and relationship management. * Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: * Profit Share Scheme * Offices Based in the heart of Manchester. * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Perk Box Discounts * Christmas Bonus after 3 years * Social Events Throughout the Year * Contributory Pension Scheme * Private Health Insurance after 5 years P47234MAINDMANJ
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Customer Support AdvisorThe Portfolio Group have an amazing opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.Exclusively partnered, we're looking for a jovial, enthusiastic, and dedicated Customer Support Advisor to join their lively team. If you have a positive attitude, excellent phone manner, and a team player, we want to hear from you.!!! Job OverviewAs part of our client services team, you'll be working closely with the sales team as the first point of contact for prospective clients. Being the first point of contact you'll provide a first-class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor. While everyday day will offer a different challenge your core responsibilities will be to: * Handling telephone calls from prospects for our clients group companies. * Where relevant, passing these telephone calls to a relevant sales representative. * Logging the details of any leads into our online form. * Assisting the Business Support team with daily tasks and requests * Assisting the wider sales teams with ad hoc reports and requests. A solid customer service background with help you thrive in this role, alongside. * A warm, outgoing personality. * Desire to provide outstanding customer service. * Excellent telephone manner. * Competent IT skills. * Attention to detail including grammar and spelling. * Strong organisational and interpersonal skills. * Ability to work in a team. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P47241MAINDMANJ
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Senior Recruitment Consultant - ProcurementPortfolio Procurement, part of The Portfolio Group, are looking to grow our specialist division. We are keen to secure a Senior Recruitment Consultant with a minimum of 3-years' experience in the procurement or supply chain sectors. You'll be joining a small team and will be managing a portfolio of current clients and using your business development skills to nurture new leads.Knowledge of either direct or in-direct procurement, category, supply chain, buyers, vendor management or manufacturing will be ideal to allow you to manage this already warm desk where our 14-years in the industry brings an array of leading clients, from household brands, leading names across the retail, sport and hospitality sectors, FTSE 500 businesses and global entities.Utilising your current network of senior & executive level professionals will be vital to your success alongside nurturing cross-sell leads from our other divisions, both giving you a platform to deliver quickly with an opportunity to thrive in a buoyant market.You'll be expected to be self-motivated and self-sufficient, however we offer excellent training with a leading coach to enhance your skills and there is a clear career pathway to pursue your recruitment career within sales or management.Portfolio Procurement division, part of The Portfolio Group, was founded in 2012 and is a specialist Procurement recruitment agency sourcing talented Procurement professionals, Category Managers, Supply Chain talent and buyers across the UK & ROI at all levels of the market.As a Senior Recruitment Consultant, your key responsibilities will include: * Taking a warm desk and maintaining a 5* relationship with a portfolio of loyal clients * Re-engaging lapsed clients and lost business to maximise existing relationships * Exploit our divisional networks to mine for leads * Identify new opportunities through your network, research and knowledge of the market * Sourcing candidates through a variety of methods * Managing all aspects of the recruitment life cycle from introductions to offer stage. * Becoming an industry-leading expert in this unique market * Communicating with clients and candidates via telephone and email * Visiting our diverse client base from household names, luxury brands, leading sporting institutions, global corporations to name a few! * Delivering achievable & agreed targets on a monthly basis To be successful as a Senior Recruitment Consultant you'll require: * Advanced communication skills with a high ability to negotiate with clients and candidates * Sales-driven mindset, achievement oriented * Professional manner & ability to engage with stakeholders at all levels * Independent person with good organisation skillsWhy work for us? * Competitive base salary, industry-leading commission scheme paid monthly with no minimum threshold and additional performance-related bonuses * Transparent career framework and set promotional criteria that you can start working towards on day one * Modern, spacious office based in the heart of the city with amazing facilities * A supportive and collaborative team * Realistic targets and time to grow in your role * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top…
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Technical Insurance Accountant Greater Manchester
Permanent £35,000 - £45,000 Per Annum
Ref: P47251CH Group
Are you a qualified (or nearly qualified) accountant with a passion for precision and financial expertise?We are seeking a Technical Insurance Accountant to join our client's finance department. You will be joining a well-established business who provide a range of legal expenses and liability products. Reporting to the Finance Manager, you will play a crucial role in ensuring accurate and timely financial reporting, supporting the organisation's commitment to excellence and sustained growth. Key Responsibilities: * Develop and maintain FP&A reporting suite including annual budgets, quarterly forecasting, and KPIs. * Create cost management reporting to optimize financial performance. * Provide technical support for monthly management accounts and annual statutory reporting. * Assist with regulatory reporting processes, ensuring compliance with industry standards. * Produce ad hoc reports for senior management and liaise with internal and external stakeholders. * Uphold system data integrity through validation and analysis. Required Experience: * Qualified ACA, ACMA, ACCA accountant (or nearly qualified) with experience in commercial accounting. * Previous work in the insurance industry with knowledge of FRS 102 accounting. * Familiarity with preparing insurance accounts, including premiums, claims, and reserves. * Awareness of SII regulatory reporting (SFCR, RSR & QRTs). * Advanced Excel skills and ability to work independently and collaboratively. * Strong prioritization skills to manage workload effectively. This is an office based role that will require you in the Manchester City office 5 days per week. If you're ready to make an impact in a fast-paced environment, apply now to join our team! P47251CHINDMANS
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Commercial Health and Safety Advisor Greater Manchester
Permanent £26,000 - £28,000 Per Annum
Ref: P68787LSR2 Group
Our client an award-winning global consultancy, outsourcing the best Health and Safety services to businesses across the UK and Ireland are growing... believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the new year. Join an organisation with a supportive and engaging working environment, giving individuals the best opportunity to excel and grow within themselves and their career! * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S? £26-28,000 DOE. + Commission/bonus - OTE (£50,000) Guaranteed 2k bonus for the first 3 months Job PurposeAs a Video SafeCheck Consultant, you will be required to undertake Health & Safety compliance reviews for businesses. The role of the Safe Check Consultant is to meet with the business owner, understand what they have in place to manage Health & Safety in their workplace and conduct an audit evaluating their current levels of compliance.Further to this audit as the SafeCheck Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations Job OverviewThe role requires a mix of commercial and technical skills. The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties / Day-to-Day Responsibilities * You will be required to complete an evaluation report for the client based on their findings, highlighting any risks and making recommendations * Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. * It is essential that you are able to adapt to each changing environment and be able to engage with different business owners to identify their individual requirements and demonstrate potential risk to the business through shortcomings in the business owners Health & Safety arrangements * A primary objective of the role is to demonstrate the value of the full H&S Service and highlight the key reasons that the Client would benefit from our service, without compromising your professional Health & Safety Consultancy objectives What you Bring to the Team * NEBOSH General Certificate * Experience of working within a Health & Safety environment * Excellent communication skills both verbal and written * Outstandingly professional at all times * Good PC skills Employee Benefits: * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P68787LSR2INDMANJ
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.If you have a HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure in a fast moving performance driven environment * Excellent communication skills. INDMANSP963605BG4R7
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.If you have a HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure in a fast moving performance driven environment * Excellent communication skills. INDMANSP963605BG4R7