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Role SpecificationJOB TITLE: Field Service EngineerLOCATION: Field BasedSALARY: £30,900WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOBTo deliver a comprehensive Service Support and Service Delivery engineering function which is costeffective and efficient to the Betfred UK Retail Estate. The successful candidate will be required tosupport, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed BettingOffices.KEY ACCOUNTABILITIES 1 Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, SelfService Terminals, IT equipment and associated peripherals. 1 Report to engineering management and liaise with Retail Service Desk and Retail Support daily. 2 Full compliance with Health and Safety legislation.PERSON SPECIFICATIONQUALIFICATIONS / EXPERIENCE / SKILLS * Excellent interpersonal and written communication skills. * Appropriate level of computer literacy. * Appropriate level of problem-solving skills. * Appropriate level of technical skills. * Appropriate level of network skills. * Appropriate level of Audio/Visual Installation and RF distribution * Full driving licence essential PERSONAL CHARACTERISTICS * Able to follow and carry out instructions * Able to remain calm under pressure. * Proactive approach to work. * Friendly, approachable attitude towards team and others * Able to meet tight deadlines. * Ongoing commitment to personal development. * Able to self-motivate, work alone and as part of a team when required * Resourceful. DESIRABLE * Prepared to drive medium to long distances * Flexible approach to working hours as required by the business to work weekends, BankHolidays, early morning, and evenings. * Able to spend short-medium periods away from home when required
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The Portfolio Group is hiring for a Health & Safety Advisor. You will provide health and safety advice, support, recommendations and solutions as part of the my client's health and safety support services. You will be working on site on a full time basis off of Union Station in the heart of downtown Toronto. There is significant potential for upward mobility for successful hires. Day-to-Day Duties and Responsibilities * Providing relevant and correct OHS advice and solutions to clients in a professional, efficient and practical manner * Proactively reaching out to clients to follow up regarding any advice, solutions, support or recommendations * Conducting research regarding client health and safety inquiries * Documenting conversations and communications with clients regarding their OHS issues & advice provided * Helping the client understand how to use the tools provided, including our OHS management software * Advising clients on how to use Peninsula's health and safety management system * Assisting with writing and revising health and safety policies, procedures and related documentation * Achieving internal key performance indicators Education/Experience * A degree, diploma or certificate from an accredited health and safety education or training program * A minimum of 4+ years of relevant health and safety training and work experience What you Bring to the Team * A thorough knowledge of the OHS legislation and related regulations and policies in Canada * Excellent communication and interpersonal skills * An ability to work independently, as well as a team player * Very strong time management skills * A high level of computer literacy Perks and Benefits * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service P46703CNINDCAN
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Company Overview:Our client is a leading expert in tax and accounting, specialising in providing professional advice to businesses to optimise performance. They are committed to offering reliable, high-quality information and tools, serving SMEs in areas of tax, VAT, payroll, employment, HR, H&S, and commercial legal advice lines. As a trusted partner, they aim to minimise uncertainty and reduce errors for businesses. The Opportunity:Join a team in a unique role where you'll be responsible for supporting clients on all aspects of tax through phone and email communication. You'll gather information, conduct research when necessary, and relay insights to clients, referencing appropriate legislation. Notably, this role doesn't involve timesheets, and it offers the flexibility of full remote work. Key Responsibilities: * Provide expert support to clients on various tax-related matters over phone and email. * Gather relevant information, conduct research, and communicate findings to clients. * Reference and apply appropriate legislation to address client queries effectively. * Collaborate with internal teams to stay informed about changes in legislation and industry best practices. Qualifications and Skills: * Professional tax qualification, or part qualified. * Solid experience in general tax, gained from working in practice, industry, or HMRC. * Inquisitive mindset with a commitment to staying up-to-date with changes in legislation. * Excellent communication skills, both verbal and written. * Ability to work independently and collaboratively in a remote setting. What's in it for you? * 20 days of annual leave, rising to 22 after two years, 27 days after three years, and 28 days after five years * Additional day off for your birthday * Profit share incentive * Contributory pension scheme * Eye Care Contribution * Season Ticket Loan (after probation) * Private health care after 5 years * Christmas Bonus (after 3 years continuous service) P45991CHR4INDFIR
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Exciting Opportunity in VAT Advisory!Join our client, a leading expert in tax & accounting, as a VIP VAT Tax Advisor. Propel your career with a unique, fully remote role where you'll provide top-notch technical advice to VIP clients, ditching the timesheets for an innovative approach. Dive into the world of VAT with a dynamic team, offering reliable insights and tools to support SMEs in tax, VAT, and beyond. Responsibilities: * Provide high-quality technical advice to VIP clients over phone and email * Engage in creative problem-solving, gathering information, and researching when necessary * Relay comprehensive insights to clients, referencing appropriate legislation * Enjoy a role free from timesheets, offering flexibility and autonomy Ideal Candidate: * Qualified VAT professional with a solid understanding of general VAT * Experience in practice, industry, or HMRC, showcasing diverse perspectives * Maintain a deep knowledge of all areas of VAT, staying up-to-date with current legislation * Enthusiastic about embracing a fully remote work environment * Ready to make a significant impact and revolutionize your career in VAT advisory What's in it for you? * 20 days of annual leave, rising to 22 after two years, 27 days after three years, and 28 days after five years * Additional day off for your birthday! * Profit share incentive * Contributory pension scheme * Eye Care Contribution * Season Ticket Loan (after probation) * Private health care after 5 years * Monthly in office events - this year has included 80's themed day, Pride celebrations, Double Bubble bonus event and winners lunches for people who have won incentives * Christmas Bonus (after 3 years continuous service) * Bakers Breakfast every Monday Are you ready to shape the future of VAT advisory? Apply now and become part of a trusted partner, reducing uncertainty, and amplifying success for businesses! P45998CHR4INDFIR
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London BasedRecruitment Partner - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution working with global brands. * The Portfolio Group - the #1 Recruitment Company, as supported by our 5* Trustpilot status * Uncapped Commission paid monthly, No threshold, OTE £80,000+ * Calling all recruiters and account managers * No Business Development required in this role Key Responsibilities: * You'll be able to take on a hot desk & work with current consultants and existing clients, so you hit the ground running * Manage current relationships with hiring managers * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Achieve agreed KPIs on a monthly basis Experience: * Previous recruitment or account management experience is required * Advanced communication skills with a high ability to negotiate with existing clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with great facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair. 99775NTRINDREC
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We are currently looking for a Recruitment Consultant to join our HR & Reward division. You'll be joining a small team that we're rapidly growing to take advantage of the existing client base shared with our larger Payroll division, meaning the desk has warm leads and ready opportunities to cross-sell our HR & Reward recruitment services.We require someone with enthusiasm to work collaboratively and creatively to build a solid network of HR & Reward professionals and someone who has the desire to embrace the Human Resources & Reward, Benefit & Compensation sectors to become an expert.While you'll be expected to be self-motivated and self-sufficient to learn on the job, we offer excellent training with a leading coach and there is a clear career pathway to pursue your recruitment career within sales or management.This is an ideal opportunity for someone with 6-months to 3-years' experience who wants to develop their career within a sector that has a lot of growth potential. This would be suitable for a Recruiter with sector experience within professional services, HR, administration, back-end office & support functions or finance.Portfolio HR & Reward, part of The Portfolio Group, is a specialist HR & Reward recruitment agency sourcing talented Human Resources and Reward, Benefit & Compensation professionals across the UK & ROI at all levels of the market.As a Recruitment Consultant, your key responsibilities will include: * You'll be able to take on a warm desk & work with existing clients so you hit the ground running * Win new accounts through leveraging or maximising relationships * Identify new opportunities through research and knowledge of the market * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating with clients and candidates via telephone and email * Achieve agreed KPIs on a monthly basis To be successful as a Recruitment Consultant you'll require: * Advanced communication skills with a high ability to negotiate with clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skillsWhy work for us? * Competitive base salary, monthly commission scheme with no minimum threshold and additional performance-related bonuses * Transparent career framework and set promotional criteria that you can start working towards on day one * Modern, spacious office based in the heart of the city with amazing facilities * A supportive and collaborative team * Realistic targets and time to grow in your role * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair. * Access to our wellbeing portalEstablished in 1988, we now have 35 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven…
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Exciting Opportunity in VAT Advisory!Join our client, a leading expert in tax & accounting, as a VIP VAT Tax Advisor. Propel your career with a unique, fully remote role where you'll provide top-notch technical advice to VIP clients, ditching the timesheets for an innovative approach. Dive into the world of VAT with a dynamic team, offering reliable insights and tools to support SMEs in tax, VAT, and beyond. Responsibilities: * Provide high-quality technical advice to VIP clients over phone and email * Engage in creative problem-solving, gathering information, and researching when necessary * Relay comprehensive insights to clients, referencing appropriate legislation * Enjoy a role free from timesheets, offering flexibility and autonomy Ideal Candidate: * Qualified VAT professional with a solid understanding of general VAT * Experience in practice, industry, or HMRC, showcasing diverse perspectives * Maintain a deep knowledge of all areas of VAT, staying up-to-date with current legislation * Enthusiastic about embracing a fully remote work environment * Ready to make a significant impact and revolutionize your career in VAT advisory What's in it for you? * 20 days of annual leave, rising to 22 after two years, 27 days after three years, and 28 days after five years * Additional day off for your birthday! * Profit share incentive * Contributory pension scheme * Eye Care Contribution * Season Ticket Loan (after probation) * Private health care after 5 years * Monthly in office events - this year has included 80's themed day, Pride celebrations, Double Bubble bonus event and winners lunches for people who have won incentives * Christmas Bonus (after 3 years continuous service) * Bakers Breakfast every Monday Are you ready to shape the future of VAT advisory? Apply now and become part of a trusted partner, reducing uncertainty, and amplifying success for businesses! P45998CHR4INDFIR
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Company Overview:Our client is a leading expert in tax and accounting, specialising in providing professional advice to businesses to optimise performance. They are committed to offering reliable, high-quality information and tools, serving SMEs in areas of tax, VAT, payroll, employment, HR, H&S, and commercial legal advice lines. As a trusted partner, they aim to minimise uncertainty and reduce errors for businesses. The Opportunity:Join a team in a unique role where you'll be responsible for supporting clients on all aspects of tax through phone and email communication. You'll gather information, conduct research when necessary, and relay insights to clients, referencing appropriate legislation. Notably, this role doesn't involve timesheets, and it offers the flexibility of full remote work. Key Responsibilities: * Provide expert support to clients on various tax-related matters over phone and email. * Gather relevant information, conduct research, and communicate findings to clients. * Reference and apply appropriate legislation to address client queries effectively. * Collaborate with internal teams to stay informed about changes in legislation and industry best practices. Qualifications and Skills: * Professional tax qualification, or part qualified. * Solid experience in general tax, gained from working in practice, industry, or HMRC. * Inquisitive mindset with a commitment to staying up-to-date with changes in legislation. * Excellent communication skills, both verbal and written. * Ability to work independently and collaboratively in a remote setting. What's in it for you? * 20 days of annual leave, rising to 22 after two years, 27 days after three years, and 28 days after five years * Additional day off for your birthday * Profit share incentive * Contributory pension scheme * Eye Care Contribution * Season Ticket Loan (after probation) * Private health care after 5 years * Christmas Bonus (after 3 years continuous service) P45991CHR4INDFIR
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CLIENT EXPERIENCE RESOLUTION SPECIALISTManchester - £23,000 - £24,000My client is a Global Outsourcing Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses across the UK, they have been providing these services for over 40 years and have huge growth plans in place. Job PurposeTo be responsible for the day-to-day management of Service Issues across PBS UK, being the first point of contact for both client and internal teams to always ensure the highest level of service. Job OverviewThis is a hands-on role with a real focus on delivering exceptional outcomes. You will manage all service issues in line with company SLAs as a minimum requirement, ensuring customer expectations are always managed. You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions whenever possible. As a Resolution Specialist communication is key to delivering a world-class service both internally and externally. Day-to-Day Responsibilities * To be the key person for receiving client service issues * To ensure that all client service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To ensure that all client service issues are thoroughly investigated through discussion with the client and appropriate internal staff. * To ensure that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * To understand all our client databases and systems in order to adequately investigate and respond to the client. Key Skills * Excellent attention to detail and problem-solving skills * Excellent standard of communication written and verbally * Ability to manage your own time and workload confidently * Be the first point of contact for both client and internal stakeholders. * Be able to challenge and influence at a senior level * Have a solution-focused approach, keeping the client updated throughout, going above and beyond to resolve quickly and efficiently, within SLA. * Collaborate and conduct regular meeting across the business to ensure high quality outcomes. * Provide regular updates to the management team on progress. * Ensure appropriate systems are updated correctly for records and reporting purposes * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Job Goals and Metrics * Ensure all service issues are dealt within departmental SLA. * Average of 30 cases rolling at any one time * Average quality score of Minimum 3.75+ * Talk Time Minimum 2 hours * Ensure regular updates to management showing trend analysis. * Develop training and support tools to aid improvement. * Have regular face to face catch ups with key departments. * Maintain less than 5% RED as a team. * Share successes and challenges within the business. * What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to…
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Are you passionate about visual storytelling and eager to collaborate with a diverse team of creatives? We're seeking a Junior Graphic Designer to infuse our marketing initiatives with fresh, compelling visuals that resonate with our audience. The Client: We're working with a global SaaS brand based in the heart of Manchester City Centre who are looking to add to their Marketing team! You'll be working closely with talented writers, campaign managers, video producers and digital marketers to assist with compelling graphics, marketing materials, presentations and much more! Your Responsibilities: * Bring concepts to life through graphic and motion design projects, including email banners, social media graphics, whitepapers, ebooks, infographics, and website elements. * Uphold brand standards across all visual assets, ensuring consistency and cohesion. * Collaborate closely with marketing, UX, sales, and cross-functional teams to produce captivating graphics for commercial use. * Stay attuned to evolving design trends and market dynamics to inform your creative approach. Who You Are: * Proficient in Adobe Suite (Illustrator, Photoshop, InDesign) and Canva. * Naturally curious and driven, always seeking to expand your creative horizons. * Knowledgeable about design trends across various marketing platforms. * Strong communicator with excellent organizational skills, capable of thriving independently and within a team environment. * Familiar with commercial design processes and possess an eye for design aesthetics. Why Join Us? * Collaborative and inclusive work environment that fosters growth and creativity. * Opportunity to work on diverse projects and expand your skill set. * Competitive compensation package with room for professional development. * Make a meaningful impact through your creative contributions. * If you're ready to unleash your creativity and embark on an exciting journey, apply now with your portfolio to become our next Junior Graphic Designer! Additional Info: * You will have a portfolio ready to showcase during the interview process or upon request. * This role requires you in the Manchester office 5 days per week. 46854CHINDMANJ