Group In Greater Manchester Jobs
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Role: Lead Generation Location: Manchester City Centre Salary: £25,000- Uncapped Commission Our client, located in the vibrant heart of Manchester, is actively seeking a Lead Generation to join their dynamic team. Being a firm who specialises in HR and Health and Safety outsourcing to business owners across the UK. This presents an exciting opportunity to contribute to a thriving industry with prospects for personal professional growth.The Lead Generation will be a key player in steering the company towards success, making it crucial for the ideal candidate to be motivated and driven, consistently aiming for the best results, and achieving set targets.Situated in a state-of-the-art office, surrounded by convenient amenities such as shops, cafes, and efficient transport links, our client offers a fantastic working environment.Key Responsibilities: * Approaching and engaging with prospective clients, through telephone calls, emails, and networking platforms. * Explaining to clients the advantages, potential outcomes and the process associated with using the client's services. * Demonstrate organisational skills by independently managing and coordinating a personal calendar, including scheduling calls with potential clients based on their availability. * Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.Company Benefits: * Uncapped commission - OTE 70,000 * 25 days annual leave plus bank holidays * 6 Month sales training programme * Birthday Off * Daily, weekly & Monthly incentives * Fantastic location - close to shops, restaurants, and transport linksINDMANJ
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Role: Lead Generation Location: Manchester City Centre Salary: £25,000- Uncapped Commission Our client, located in the vibrant heart of Manchester, is actively seeking a Lead Generation to join their dynamic team. Being a firm who specialises in HR and Health and Safety outsourcing to business owners across the UK. This presents an exciting opportunity to contribute to a thriving industry with prospects for personal professional growth.The Lead Generation will be a key player in steering the company towards success, making it crucial for the ideal candidate to be motivated and driven, consistently aiming for the best results, and achieving set targets.Situated in a state-of-the-art office, surrounded by convenient amenities such as shops, cafes, and efficient transport links, our client offers a fantastic working environment.Key Responsibilities: * Approaching and engaging with prospective clients, through telephone calls, emails, and networking platforms. * Explaining to clients the advantages, potential outcomes and the process associated with using the client's services. * Demonstrate organisational skills by independently managing and coordinating a personal calendar, including scheduling calls with potential clients based on their availability. * Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.Company Benefits: * Uncapped commission - OTE 70,000 * 25 days annual leave plus bank holidays * 6 Month sales training programme * Birthday Off * Daily, weekly & Monthly incentives * Fantastic location - close to shops, restaurants, and transport linksINDMANJ
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NQ Employment Solicitor Greater Manchester
Permanent £28,000 - £40,000 Per Annum
Ref: P964930BG1R8 Group
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law.We are looking for a bright, confident, legally-qualified individual with Employment Law experience, to work in a dynamic team and cover all aspects of case preparation. The role requires you to assist Clients with Early Conciliation and Tribunal matters by assuming conduct, from advising on merits of a case, drafting responses to exchanging witness statements as well as completing telephone preliminary hearings.The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach. Day to Day Responsibilities: * Reviewing Tribunal and Early Conciliation matters including complex open track matters. * Drafting of responses, witness statements and relevant applications. * Dealing with all aspects of document disclosure and creation of bundles. * Liaising with Tribunals, Claimants' representatives and clients. * Discussing merits of a case and achieving commercially favourable settlements. * Working alongside and supporting corporate clients as a dedicated Litigation Executive. * Conducting preliminary hearings by telephone. In order to be considered for this opportunity it is essential that you have the following: * Law degree (or GDL) plus good experience and/or a professional qualification (LPC/BPTC) * A real commitment to helping clients through a difficult time. * A positive approach to a busy workload and team work. * A genuine passion for employment law and high attention to detail. P964930BG1R8INDMANS
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law.We are looking for a bright, confident, legally-qualified individual with Employment Law experience, to work in a dynamic team and cover all aspects of case preparation. The role requires you to assist Clients with Early Conciliation and Tribunal matters by assuming conduct, from advising on merits of a case, drafting responses to exchanging witness statements as well as completing telephone preliminary hearings.The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach. Day to Day Responsibilities: * Reviewing Tribunal and Early Conciliation matters including complex open track matters. * Drafting of responses, witness statements and relevant applications. * Dealing with all aspects of document disclosure and creation of bundles. * Liaising with Tribunals, Claimants' representatives and clients. * Discussing merits of a case and achieving commercially favourable settlements. * Working alongside and supporting corporate clients as a dedicated Litigation Executive. * Conducting preliminary hearings by telephone. In order to be considered for this opportunity it is essential that you have the following: * Law degree (or GDL) plus good experience and/or a professional qualification (LPC/BPTC) * A real commitment to helping clients through a difficult time. * A positive approach to a busy workload and team work. * A genuine passion for employment law and high attention to detail. P964930BG1R8INDMANS
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Our client a true market leader in their field is looking for a qualified Employment Solicitor with employment litigation experience to join their office-based team. This is a fantastic opportunity for a qualified Solicitor, to working in a team assisting clients when they receive tribunal claims by assuming conduct of cases. From drafting responses to exchanging witness statements and conducting preliminary advocacy.We are looking for a bright and confident Employment Solicitor to join our award-winning client, based in the Centre of Manchester. The successful person will be working in a dynamic team covering every aspect of preparing cases for Employment Tribunal hearings. You will be a qualified solicitor with recent litigation experience and will relish assuming responsibility for a caseload in a fast-paced but supportive environment. Day-to-Day Responsibilities * Monitoring and supervising the work of Trainee Solicitors within the context of Employment Tribunal cases and Early Conciliation matters. * Undertaking regular quality checks and assessments on ET3 Responses, preliminary hearings, agendas, bundles, witness statements and other general written work including correspondence and applications on a monthly basis as a minimum. * Reviewing Tribunal Claims and drafting ET3 Responses. * Dealing with all aspects of document disclosure and the preparation of trial bundles or documents in the appropriate or agreed format for any hearing. * Providing detailed merits and risk assessment to clients on all Employment Tribunal claims. * Conduct any conciliation or settlement negotiations on behalf of the client, in accordance with the client's instructions (which are at all times to be in writing or documented in writing where instructions are given verbally). * To regularly review the insurance position and update the most likely outcome following receipt of full client instructions and liaising with the Senior Management Team and Insurance team to report on any cases, in particular indemnified cases, where there are concerns about the prospects of success. * Corresponding with Tribunals, claimants' representatives and clients. * Obtain all relevant and necessary documentation and to draft appropriate applications or responses on behalf of clients for their approval. * Conduct preliminary advocacy in the Employment Tribunal by telephone, digitally or occasionally in person. * Identify witnesses and assist in the preparation, drafting and finalising of witness statements. * Provide support to the Litigation Team Leaders with the investigation of service issues and feedback for appraisals. * Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate, and to proactively assist in the retention of existing clients and to promoting new business opportunities by obtaining introductions for potential new clients. * Ensuring that the requisite knowledge of employment law and technical skill is of the standard required in order to be able to carry out the work to the standards as outlined in this job description. Person Specification * Must be a qualified solicitor with employment litigation experience. * Excellent communication, oral and negotiation skills. * A "can-do" attitude, a thirst for knowledge and the ability to communicate…
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Join a dynamic team as a Social Media and PR Strategist, reporting to the Associate Director of Group PR and Communications. Your creativity will be instrumental in shaping our social media strategy and driving proactive digital PR initiatives to enhance our clients brand visibility. You'll manage multiple accounts and stakeholders, crafting tailored messages for diverse audiences. Stay ahead of digital trends, news agendas, and industry headlines to elevate our company image and meet PR and marketing objectives. Day to Day * Plan, create, and schedule compelling content across various platforms, leveraging a social management platform. * Develop innovative social media strategies in collaboration with the Associate Director of Group PR and Communications. * Ensure content aligns with brand guidelines, collaborating with writers as needed. * Partner with marketing and product teams to generate buzz around new launches. * Cultivate relationships with industry professionals and journalists to expand our network. * Train internal teams on maintaining a cohesive social media strategy. * Identify digital PR opportunities to elevate the Group's profile. * Engage with followers, respond to inquiries promptly, and manage company reputation. * Craft comments, press releases, blogs, and thought leadership pieces for publication. * Stay abreast of industry trends and advise on relevant PR opportunities. * Deliver all copy on time and up to editorial standards. * Monitor media coverage and social media engagement, reporting results to key stakeholders. YOU? * Minimum two years' experience in social media strategy or digital PR. * Proficiency in coordinating social media and digital PR campaigns. * Track record of successful media relations and brand awareness campaigns. * Strong project management and organizational skills. * Excellent interpersonal and communication abilities. * Deadline-oriented with multitasking capabilities. * Proficient copywriting skills. * Creativity, enthusiasm, and a continuous improvement mindset. P970592CCINDMANS
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Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.In this role our client is looking for a candidate that possess an ability to work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. An Ideal candidate would have experience of REST, JSON and how to build clean architecture with TDD and BDD for mobile platforms.The ideal candidate will have a positive, 'can-do' attitude, with a thirst for knowledge and the ability communicate knowledge effectively and work within a team. Key Responsibilities/Skills: * Ensure that the initiative has a coherent Definition of Done and that your features are met. * Able to communicate a complicated problem succinctly accurately and coherently to a team with different skill sets. * Exhibit cross functional behaviour and support other competencies within the company. * Able to negotiate and compromise solutions and find the balance between best practice, expediency and longer-term maintenance costs. * Demonstrate, discuss and permeate current good practice in the skills specific to your professional family across other members of your professional family. * Propose new technology, process or tooling to improve efficiency being aware of the future maintenance costs and consistency across other product teams. * You make realistic commitments that you are confident of meeting and strive to do so. * Maintain and improve engineering practice. * Maintain and improve software quality for features built (TDD, Pairing, Peer Review, Static Analysis) * Support the product owner and Development Lead in the provision of estimates that are at an appropriate level of fidelity for the phase in the development lifecycle. * Support the QA in identifying describing and resolving defects. * Support the BA in the elaboration of requirements. * You take responsibility for the entire lifecycle of delivery from idea, marketing, sales and operation. * Manage your own training requirements. * Attend industry events and share the value with your Benefits: * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Perkbox discounts. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. P971080NBR2INDMANS
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Head of Retention and Growth Greater Manchester
Permanent £40,000 - £50,000 Per Annum
Ref: 47077LF Group
Portfolio are proud to be exclusively representing our award-wining, multinational Professional services client in their search for a Head of Retention and Growth. This is a brand-new role, created due to the growth and success of the team in their Global Headquarters based in the heart of Manchester.The successful candidate for this role will have significant experience with an operational / retention background working with senior leadership and cross-functional teams to improve retention and operational growth.Reporting to the Director of Operations the successful candidate will have experience of working within a client experience & retention team. They will have worked with sales targets for retention and growth. They will be confident to project manage large volumes of retention successes, as well as being able to identify insights that can help develop future client growth.The role will also require you to lead a team of Client Experience Account Managers and Retention Specialists and your focus will be to retain more of our existing client base and add growth.The Head of Growth and Retention will also be responsible for: * Manage the core metrics linked to client retention and client cancellation requests. * Identifying recurring trends, for example, non-usage cancellation requests * Daily team management, conducting regular individual and team reviews and identify training needs and ensure that training is subsequently undertaken and service delivery improvements are made * Monitor and review client retention reasons to escalate and identify as areas for improvement * Producing regular reports and dashboards to the Operations Director and Senior Leadership teams on overall retention performance.Job Goals and Metrics * To ensure that client retention is maintained at a minimum agreed figure * To ensure client requests are contacted within 24hrs * Individual and overall Team performance is regularly monitored * To monitor and review client retention interactions to ensure they are dealt with professionally, courteously and in a timely manner with a root cause analysis undertaken * To produce dashboards and reports, highlighting retention figures, SLA adherenceThis position has a high level of visibility across the organisation, and you will need to be a strong leader who is able to communicate clearly and compellingly at all levels of the company. You will be joining a high growth business and we are therefore looking for. * New innovative ideas to improve client retention and growth. * A "can-do" attitude. * Ability to work in a fast-paced environment with strong time management skills. * The ability to present complex information in a clear and concise manner to a variety of audiences. * Highly collaborative approach, with the ability to work in a fast passed environment. * Excellent People Management Skills. * A dynamic and flexible approach, as well as the ability to work under pressure.INDMANS
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Head of Engagement and Client Retention Greater Manchester
Permanent £45,000 - £55,000 Per Annum
Ref: P970601BGR2 Group
Portfolio are proud to be exclusively representing our award-wining, HR Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. Our client is searching for a Head of Engagement and Retention to join their growing business and drive their customer and client experience performance.This is a busy role, so it would be beneficial if you have worked on multiple products at one time and are from a professional services/ shared services high volume background. You will work closely with senior leadership to improve the operational execution and client engagement and be confident in project managing large scale service transformation projects and report back to senior leadership teams on client journey and feedback. The Head of Engagement and Retention will be responsible for: * Manage, monitor, and review the core metrics linked to client experience from on-boarding, service implementation, service follow up, ongoing client support, queries, client dissatisfaction and cancellation requests to ensure positive experience for all clients across the service offerings * Identify non-usage and implementing effective processes to increase usage * Liaise with our Sales and Service teams on any client issues and support in our online reputation. * Review our client experience proposing and implementing enhancements to improve our digital engagement * Monitor and review client dissatisfaction to improve and enhance the service in an efficient way. * Support the management of the Client Experience working closely with the team leader * Provide support and coaching on a daily basis * Produce daily and weekly reports for Senior Directors * To monitor and review the on-boarding process ensuring a positive experience for all new clients across our service offerings. * To monitor and review all client experience interactions are dealt with professionally, courteously and in a timely manner with a root cause analysis undertaken * To reduce client attrition and complaints levels, ensuring that all processes take into consideration the client experience and that it is the most efficient way of working * To produce a weekly dashboard, highlighting SLA's adherence both with client experience and service delivery identifying any underlying operational or engagement challenges * Utilising both automated and manual data to analyse and work with service managers/heads/directors to implement the necessary solutions to improve the client experience and reduce service issues or a lack of engagement in our services To be considered for this opportunity it is essential that you have the following: * A passion for work with clients in a service driven industry * Excellent communication skills * A "can-do" attitude with the ability to support, drive and motivate your team to achieve their best potential and performance overall * Strong organisation and time management skills * Excellent people management skills * Ability to work in a fast-paced environment with a solutions-based approach * A dynamic and flexible approach, as well as the ability to work under pressure * Excellent interpersonal skills * Excellent technical knowledge and customer service skills * Ability to provide constructive feedback where required…