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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.If you have a HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)In order to be considered for this opportunity it is essential that you have the following:* Good employment law knowledge either through studies or working experience.*CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure in a fast moving performance driven environment * Excellent communication skills. INDMANJ
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Head of Partnerships & Business Development Greater Manchester
Permanent £80,000 - £120,000 Per Annum
Ref: P969805CCR3 Group
Join the Revolution in SaaS Growth! Are you poised to lead the charge in driving SaaS growth? We're currently seeking an Associate Director of Partnerships to spearhead our strategic initiatives and propel our expansion forward, taking accountability for our New Business Growth strategy whilst shaping the future landscape of SaaS innovation! As our visionary Head of Partnerships, your responsibilities will encompass, forging key industry relationships, accelerating our clients expansion trajectory alongside architecting mutually beneficial partnerships! Up to £120,000 OTE! You? * Proven track record in building and managing successful partnerships within the SaaS industry. * You will gain an in-depth knowledge of the capabilities of our software platform, articulating and communicating the innovative and unique solution we provide * Executing against yearly partnership goals and pro-actively identifying new partnership opportunities * You will be qualifying and disqualifying new business and partnership opportunities, conducting partners conversations by phone as well as online or physical meetings and events * You will be delivering solution presentations to key stakeholders, developing and negotiating partnership agreements, as well as generating referrals from your partners * Exceptional communication, negotiation, and relationship-building skills. * Strategic thinker with a knack for identifying growth opportunities. * Supporting the Chief Growth Marketing Officer with overall strategy development. * Ability to thrive in a fast-paced, agile environment. Why? * Opportunity to shape the future of a rapidly growing SaaS company. * Collaborative culture that values innovation, diversity, and professional growth. * Competitive compensation, benefits, and room for career advancement. * Competitive base salary, bonus structure and car allowance! P969805CCR3INDMANS
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards.Responsibilities * Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. * Enter proper pleadings, ensuring all relevant legal arguments are presented. * Deal with interlocutory matters in accordance with Tribunal rules. * Prepare cases in timely fashion. * Effectively represent clients at hearings and contested cases at tribunal. * Negotiate settlements on behalf of clients as appropriate. * Comply fully with underwriting / Claims Department requirements. * Take responsibility for development of skills / knowledge through appropriate reading. * Identify and manage risks to the client, Croner and the insurer. * Ensures cases are "red flagged" to Croner management in line with company procedures. * Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. * Generate sales whenever opportunity arises. * Ensure time is fully and accurately recorded. * Carry out any other tasks deemed necessary by the management team.Person Specification * Advocacy experience, ideally within employment law * Experience of representation in employment tribunal cases * Professional qualification preferred but not essential * Hold a full valid driving licence, and can work with autonomy and independently * Ability to work under pressure INDMANS
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards.Responsibilities * Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. * Enter proper pleadings, ensuring all relevant legal arguments are presented. * Deal with interlocutory matters in accordance with Tribunal rules. * Prepare cases in timely fashion. * Effectively represent clients at hearings and contested cases at tribunal. * Negotiate settlements on behalf of clients as appropriate. * Comply fully with underwriting / Claims Department requirements. * Take responsibility for development of skills / knowledge through appropriate reading. * Identify and manage risks to the client, Croner and the insurer. * Ensures cases are "red flagged" to Croner management in line with company procedures. * Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. * Generate sales whenever opportunity arises. * Ensure time is fully and accurately recorded. * Carry out any other tasks deemed necessary by the management team.Person Specification * Advocacy experience, ideally within employment law * Experience of representation in employment tribunal cases * Professional qualification preferred but not essential * Hold a full valid driving licence, and can work with autonomy and independently * Ability to work under pressure INDMANS
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards.Responsibilities * Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. * Enter proper pleadings, ensuring all relevant legal arguments are presented. * Deal with interlocutory matters in accordance with Tribunal rules. * Prepare cases in timely fashion. * Effectively represent clients at hearings and contested cases at tribunal. * Negotiate settlements on behalf of clients as appropriate. * Comply fully with underwriting / Claims Department requirements. * Take responsibility for development of skills / knowledge through appropriate reading. * Identify and manage risks to the client, Croner and the insurer. * Ensures cases are "red flagged" to Croner management in line with company procedures. * Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. * Generate sales whenever opportunity arises. * Ensure time is fully and accurately recorded. * Carry out any other tasks deemed necessary by the management team.Person Specification * Advocacy experience, ideally within employment law * Experience of representation in employment tribunal cases * Professional qualification preferred but not essential * Hold a full valid driving licence, and can work with autonomy and independently * Ability to work under pressure INDMANS
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards.Responsibilities * Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. * Enter proper pleadings, ensuring all relevant legal arguments are presented. * Deal with interlocutory matters in accordance with Tribunal rules. * Prepare cases in timely fashion. * Effectively represent clients at hearings and contested cases at tribunal. * Negotiate settlements on behalf of clients as appropriate. * Comply fully with underwriting / Claims Department requirements. * Take responsibility for development of skills / knowledge through appropriate reading. * Identify and manage risks to the client, Croner and the insurer. * Ensures cases are "red flagged" to Croner management in line with company procedures. * Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. * Generate sales whenever opportunity arises. * Ensure time is fully and accurately recorded. * Carry out any other tasks deemed necessary by the management team.Person Specification * Advocacy experience, ideally within employment law * Experience of representation in employment tribunal cases * Professional qualification preferred but not essential * Hold a full valid driving licence, and can work with autonomy and independently * Ability to work under pressure INDMANS
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Live chat Service Desk analyst Greater Manchester
Permanent £22,500 - £22,500 Per Annum
Ref: 46383LF Group
Portfolio are proud to be working with our client, an Award winning, global professional services / SaaS provider based in Manchester city Centre. Due to expansion within the team, they are looking for a highly capable service desk analyst to assess and optimize the performance of the End-User software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to their clients and personnel through Live chat and emails. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance. This is a varied and fast paced role, so if you have experience of resolving technical issues over Live Chat are up for the challenge, apply today and we'll be in touch! Responsibilities: * Provide response to all Chat & Email support queries to the service desk. * Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. * Gather information from the client, investigating any complex technical issues and escalate second line support. * Take ownership of any complex technical queries and keep regular contact with client ensuring any updates and resolutions are communicated to the client. * Keep CRM (salesforce) up to date ensuring all calls are logged as cases, accurately against the correct account. * Escalate any complaints which cannot be resolved at 1st touch to the customer care team. * As required provide support to phone queries to the service desk. * * Always ensure Service Level Agreement adherence. * Meet and exceed Key Performance Indicators. * Arrange and sit Microsoft Teams meetings alongside clients with support queries. Requirements: * In-depth and current knowledge of computer programs and hardware. * Proficiency in customer relationship management (CRM) and task management software. * Exceptional analytical and problem-solving skills. * Advanced collaboration, communication, and interpersonal skills. * Excellent organizational and time management skills. Benefits * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2 and 5 years' service * Pension Plan and Life Insurance * Access to Employee Assistance Programme INDMANJ
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Back End Developer (.NET) Greater Manchester
Permanent £45,000 - £65,000 Per Annum
Ref: P971080NBR2 Group
Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.In this role our client is looking for a candidate that possess an ability to work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. An Ideal candidate would have experience of REST, JSON and how to build clean architecture with TDD and BDD for mobile platforms.The ideal candidate will have a positive, 'can-do' attitude, with a thirst for knowledge and the ability communicate knowledge effectively and work within a team. Key Responsibilities/Skills: * Ensure that the initiative has a coherent Definition of Done and that your features are met. * Able to communicate a complicated problem succinctly accurately and coherently to a team with different skill sets. * Exhibit cross functional behaviour and support other competencies within the company. * Able to negotiate and compromise solutions and find the balance between best practice, expediency and longer-term maintenance costs. * Demonstrate, discuss and permeate current good practice in the skills specific to your professional family across other members of your professional family. * Propose new technology, process or tooling to improve efficiency being aware of the future maintenance costs and consistency across other product teams. * You make realistic commitments that you are confident of meeting and strive to do so. * Maintain and improve engineering practice. * Maintain and improve software quality for features built (TDD, Pairing, Peer Review, Static Analysis) * Support the product owner and Development Lead in the provision of estimates that are at an appropriate level of fidelity for the phase in the development lifecycle. * Support the QA in identifying describing and resolving defects. * Support the BA in the elaboration of requirements. * You take responsibility for the entire lifecycle of delivery from idea, marketing, sales and operation. * Manage your own training requirements. * Attend industry events and share the value with your Benefits: * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. P971080NBR2INDMANS
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The Portfolio Group are delighted to be recruiting for a leading digital technology company that provides professional services solutions to a range of corporate and SME client across the UK. Part of a highly successful award-winning, privately-owned group, this organisation is growing rapidly owing to the continued development of their digital integration, enhancing SaaS based products and services and through to driving new customer acquisition. Job overviewThis is a role for someone with excellent technical know-how, editorial skills and multi-media publishing experience, preferably gained within a business-to-business environment. Job purposeThe Editor reviews content (written, audio and video) supplied to our client by internal and external authors, prepares it for publication and sees it through our systems.The Editor also QAs data capture work done by an external supplier and processes that content through our systems. The key responsibilities of the job * Use Powerpoint (with the iSpring add-in) to create online learning courses/modules. * Use editing tools to tag written content accurately and completely ensuring that it can be processed correctly for online publication. * Check content for spelling, grammatical and editorial errors and adherence to the company's house style. * Check data capture for accuracy. * File management and online build supervision. * Monitor quality of published content. * Monitor schedules and prioritise work accordingly, liaising with colleagues and/or external suppliers as necessary. * Liaise with IT regarding technical problems and log/update tickets as necessary to ensure that problems are resolved quickly. * Provide regular feedback regarding the quality of supplied content. What you bring to the team * Experience of SGML/XML-based editing software * Good understanding the requirements of online training and/or online publishing * Solid language skills with a good eye for detail * A can-do attitude * Self-motivated and able to work under own initiative * Ability to prioritise effectively and adapt to changing demands * Good team worker with strong written and verbal communication skills Why join our team? * You will be part of a friendly, professional and dynamic team which has launched several cutting-edge online services in recent years. * Through on-the-job coaching and training and development, we make sure that everyone who works here has the resources they need to build their career. * The package of salary and other benefits on offer is highly competitive. * Modern, well-appointed office in central London office. P47011LSR1INDLON
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The Portfolio Group are delighted to be recruiting for a leading digital technology company that provides professional services solutions to a range of corporate and SME client across the UK. Part of a highly successful award-winning, privately-owned group, this organisation is growing rapidly owing to the continued development of their digital integration, enhancing SaaS based products and services and through to driving new customer acquisition. Job overviewThis is a role for someone with excellent technical know-how, editorial skills and multi-media publishing experience, preferably gained within a business-to-business environment. Job purposeThe Editor reviews content (written, audio and video) supplied to our client by internal and external authors, prepares it for publication and sees it through our systems.The Editor also QAs data capture work done by an external supplier and processes that content through our systems. The key responsibilities of the job * Use Powerpoint (with the iSpring add-in) to create online learning courses/modules. * Use editing tools to tag written content accurately and completely ensuring that it can be processed correctly for online publication. * Check content for spelling, grammatical and editorial errors and adherence to the company's house style. * Check data capture for accuracy. * File management and online build supervision. * Monitor quality of published content. * Monitor schedules and prioritise work accordingly, liaising with colleagues and/or external suppliers as necessary. * Liaise with IT regarding technical problems and log/update tickets as necessary to ensure that problems are resolved quickly. * Provide regular feedback regarding the quality of supplied content. What you bring to the team * Experience of SGML/XML-based editing software * Good understanding the requirements of online training and/or online publishing * Solid language skills with a good eye for detail * A can-do attitude * Self-motivated and able to work under own initiative * Ability to prioritise effectively and adapt to changing demands * Good team worker with strong written and verbal communication skills Why join our team? * You will be part of a friendly, professional and dynamic team which has launched several cutting-edge online services in recent years. * Through on-the-job coaching and training and development, we make sure that everyone who works here has the resources they need to build their career. * The package of salary and other benefits on offer is highly competitive. * Modern, well-appointed office in central London office. P47011LSR2INDLON