Account Manager (vip Clients Jobs
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Occupational Health Advisor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The Occupational Health Advisor (OHA) provide professional medical advice to employers and employees about health and work issues and ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction. A requirement of the role may also involve work outside of the organisation with key existing and potential clients and continue to support our client base whilst maintaining the profile and reputation of the organisation.To produce Occupational Health (OH) reports that meet service level standards, quality audit criteria and individual key performance indicators (KPIs) of 5 OH consultations per working day for a fully qualified OHA. Full details of KPIs will be provided separately. The report must answer all the questions requested by the client on the management referral form, provide a clinical opinion, advice and recommendations on which the referring manager can progress the case forward accordingly. Day to Day Responsibilities: * Able to assess an employee's functionality and produce a quality report within the allocated timeframe. * To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. * To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. * Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. * Assist where required with potential new business and Relationship Management requirements where a clinical input is required. * To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required. * The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field. * Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required - Complete work within the relevant service level agreement (SLA). * Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development. * Able to demonstrate a high level of accuracy and attention to detail, with all written work and entry on to the CRM system so accurate records are maintained at all times. * Adhere to ISO approved policies and procedures to…
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€26,000 Basic with Guaranteed first-year earnings of €50,000 + Excellent Benefits with Top Achievers earning between €60,000 - €70,000 per annumWe are seeking a friendly and motivated entry levels sales advisor to join our team. As a sales Consultant, you will be responsible for building and maintaining relationships with clients and providing them with exceptional customer service. Your role will involve identifying potential customer and negotiating sales contracts. In addition, you will play a key role in achieving company targets and contributing to the growth and success of our business. If you are a results-driven individual with excellent communication skills and a passion for sales, we want to hear from you! Responsibilities * Build and maintain relationships with clients through regular contact and follow-up * Identify and prospect potential customers to generate leads and sales opportunities * Deliver product presentations and demonstrations to clients, showcasing the benefits and features of our products * Negotiate and close sales contracts, ensuring customer satisfaction and retention * Collaborate with the sales team to achieve company targets and meet individual sales goals * Provide exceptional customer service throughout the sales process, addressing any queries or concerns promptly and efficiently * Stay up-to-date with industry trends and developments, and share relevant information with clients Requirements * Excellent communication and interpersonal skills, with the ability to build rapport with clients * Strong negotiation and persuasion skills * Highly motivated and target-oriented, with a track record of achieving sales goals * Ability to work independently and as part of a team * Knowledge of sales techniques and best practices 47136TLR2INDIRE
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€26,000 Basic with Guaranteed first-year earnings of €50,000 + Excellent Benefits with Top Achievers earning between €60,000 - €70,000 per annumWe are seeking a friendly and motivated entry levels sales advisor to join our team. As a sales Consultant, you will be responsible for building and maintaining relationships with clients and providing them with exceptional customer service. Your role will involve identifying potential customer and negotiating sales contracts. In addition, you will play a key role in achieving company targets and contributing to the growth and success of our business. If you are a results-driven individual with excellent communication skills and a passion for sales, we want to hear from you! Responsibilities * Build and maintain relationships with clients through regular contact and follow-up * Identify and prospect potential customers to generate leads and sales opportunities * Deliver product presentations and demonstrations to clients, showcasing the benefits and features of our products * Negotiate and close sales contracts, ensuring customer satisfaction and retention * Collaborate with the sales team to achieve company targets and meet individual sales goals * Provide exceptional customer service throughout the sales process, addressing any queries or concerns promptly and efficiently * Stay up-to-date with industry trends and developments, and share relevant information with clients Requirements * Excellent communication and interpersonal skills, with the ability to build rapport with clients * Strong negotiation and persuasion skills * Highly motivated and target-oriented, with a track record of achieving sales goals * Ability to work independently and as part of a team * Knowledge of sales techniques and best practices 47136TLINDIRE
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UK Payroll & Benefits Administrator Birmingham
Contract £37,000 - £45,000 Per Annum
Ref: 47403MA2 Payroll
3-6 month temp to FTCMy client, a leading construction company, has an urgent need to recruit an UK Payroll & Benefits Administrator on a temporary basis, due to the significant growth there is a real opportunity this role could go onto a long term contract for the right candidate.To be successful in this role you will need: * Resource link or in house payroll experience - desirable * Start to finish payroll experience. * Updated UK tax and payroll knowledge * Resilient and have excellent communication skills. * Worked on high volume payrolls , fast paced environment.47403MA2INDPAYS
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Taking accurate information and record on the companies data base * Working to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a registered member of the BACP or equivalent * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the…
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International & UK Payroll & Benefits Administrator Birmingham
Contract £37,000 - £45,000 Per Annum
Ref: 47403MA1 Payroll
3-6 month temp to FTCMy client, a leading construction company, has an urgent need to recruit an International Payroll & Benefits Administrator on a temporary basis, due to the significant growth there is a real opportunity this role could go onto a long term contract for the right candidate.To be successful as International Payroll & Benefits Administrator, you will need: * Resource link or in house payroll experience * Touched on some international / EMEA payrolls * Must be self-starters, resilient and have excellent communication skills. * Worked on high volume payrolls , fast paced environment. * Resilient and great team player47403MA1INDPAYS
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Taking accurate information and record on the companies data base * Working to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a registered member of the BACP or equivalent * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the…
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Taking accurate information and record on the companies data base * Working to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a registered member of the BACP or equivalent * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the…
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Taking accurate information and record on the companies data base * Working to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a registered member of the BACP or equivalent * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the…