Credit Control Jobs
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THE OPPORTUNITYThis is a once in a career opportunity for an exceptional Relationship Executive to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. They has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The RoleEach Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites * Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under £3,000. * Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. * Working towards a telephony KPI. * Delivery of new client implementations. * Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. * Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). * Identify opportunities to up-sell and actively promote additional services with a target of achieving £10,000 new business per quarter. * Achieve 3 self-generated new business client wins per quarter. * Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. * Maintain the highest standard of customer service and support to the sales and bid team. * Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. * Providing weekly renewal, activity and outstanding task updates. What you bring to the team * An organised individual with excellent attention to detail, accuracy, and consistency. * Microsoft Office software experience including…
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Junior Client Relationship Manager Greater Manchester
Permanent £23,500 - £26,000 Per Annum
Ref: P46826LF Sales
THE OPPORTUNITYThis is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The RoleEach Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites * Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under £3,000. * Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. * Working towards a telephony KPI. * Delivery of new client implementations. * Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. * Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). * Identify opportunities to up-sell and actively promote additional services with a target of achieving £10,000 new business per quarter. * Achieve 3 self-generated new business client wins per quarter. * Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. * Maintain the highest standard of customer service and support to the sales and bid team. * Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. * Providing weekly renewal, activity and outstanding task updates. What you bring to the team * An organised individual with excellent attention to detail, accuracy, and consistency. * Microsoft…
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Junior Client Relationship Manager Greater Manchester
Permanent £23,500 - £26,000 Per Annum
Ref: P46826LF Sales
THE OPPORTUNITYThis is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The RoleEach Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites * Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under £3,000. * Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. * Working towards a telephony KPI. * Delivery of new client implementations. * Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. * Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). * Identify opportunities to up-sell and actively promote additional services with a target of achieving £10,000 new business per quarter. * Achieve 3 self-generated new business client wins per quarter. * Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. * Maintain the highest standard of customer service and support to the sales and bid team. * Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. * Providing weekly renewal, activity and outstanding task updates. What you bring to the team * An organised individual with excellent attention to detail, accuracy, and consistency. * Microsoft…
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Management Accountant - 12-month FTC Bedfordshire
Contract £35,000 - £40,000 Per Annum
Ref: 47407BR Credit Control
Portfolio Credit Control are currently partnered with a well-established business who are looking for an experienced Management Accountant to work in a demanding, complex business unit on a 12-month Fixed Term Contract. This is great opportunity to work within a reputable organisation working on a prestigious retail account. Key Deliverables in role: * Preparation of Weekly and Monthly Financial reporting for both the business and the customer * Consolidation of weekly reporting for submission to the customer * Attend weekly customer reviews and provide finance updates and details of key cost drivers * Complete month end and customer reporting * Respond to customer queries in a timely manner * Liaise with the Planning team to enable full and accurate costing for labour requirements * Provide variance analysis with adequate commentary to aid operational management in the interpretation of results * Prepare full balance sheet reconciliations in which all accounts are reconciled on a monthly basis with risk and opportunities clearly identified and reconcile Blackline * Implement and maintain full reconciliations relating to payroll, agency, registers and trackers working closely with operations * Assist with the production of interim forecasts and the Annual Budget * Assist with monitoring controls associated with debt ledger and creditors ledger * Assist the Finance and Administration Manager in the production of all information for monthly customer meetings liaising with the Finance team * Build effective professional relations with internal and external stakeholders * Provision of ad hoc support to the Finance Business Partner as required Objectives for next 12 months: * Prepare weekly and monthly accounts including delivery of financial reporting to operational management and the customer within tight deadlines * Assist the Finance Manager in improving and developing reporting processes and procedures * Build effective relationships with key stakeholders with particular focus on the customer and Operational Managers * Assist with the creation and building of a new budget and P+L template for future years ACCA, ACA, CIMA is advantageous however we would be open to QBE of Part Qualified candidates. For more information reach out directly to Brandon 47407BRINDCC
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Management Accountant - 12-month FTC Bedfordshire
Contract £35,000 - £40,000 Per Annum
Ref: 47407BR Credit Control
Portfolio Credit Control are currently partnered with a well-established business who are looking for an experienced Management Accountant to work in a demanding, complex business unit on a 12-month Fixed Term Contract. This is great opportunity to work within a reputable organisation working on a prestigious retail account. Key Deliverables in role: * Preparation of Weekly and Monthly Financial reporting for both the business and the customer * Consolidation of weekly reporting for submission to the customer * Attend weekly customer reviews and provide finance updates and details of key cost drivers * Complete month end and customer reporting * Respond to customer queries in a timely manner * Liaise with the Planning team to enable full and accurate costing for labour requirements * Provide variance analysis with adequate commentary to aid operational management in the interpretation of results * Prepare full balance sheet reconciliations in which all accounts are reconciled on a monthly basis with risk and opportunities clearly identified and reconcile Blackline * Implement and maintain full reconciliations relating to payroll, agency, registers and trackers working closely with operations * Assist with the production of interim forecasts and the Annual Budget * Assist with monitoring controls associated with debt ledger and creditors ledger * Assist the Finance and Administration Manager in the production of all information for monthly customer meetings liaising with the Finance team * Build effective professional relations with internal and external stakeholders * Provision of ad hoc support to the Finance Business Partner as required Objectives for next 12 months: * Prepare weekly and monthly accounts including delivery of financial reporting to operational management and the customer within tight deadlines * Assist the Finance Manager in improving and developing reporting processes and procedures * Build effective relationships with key stakeholders with particular focus on the customer and Operational Managers * Assist with the creation and building of a new budget and P+L template for future years ACCA, ACA, CIMA is advantageous however we would be open to QBE of Part Qualified candidates.For more information reach out directly to Brandon 47407BRINDCC
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The Retention Specialist is responsible for supporting growth by retaining existing clients through our super service strategy, identifying clients who have additional needs and closing both upsell and new business leads successfully. This role involves managing the retention, renegotiation, and renewal process for existing contracts and agreements. Your focus will be to optimize the customer experience to drive revenue growth and foster long-term relationships. This is a full-time in office position in Downtown Toronto, off of Union Station. Day-to-Day Duties and Responsibilities * Meet and exceed all quarterly growth targets. * Meet and exceed all individual KPIs. * Engage with clients to understand their needs, concerns, and objectives related to contract renewal. * Negotiate contract terms and conditions with clients, ensuring alignment with organizational objectives and client needs. * Collaborate with cross-functional teams, including sales, account management, and legal, to facilitate the retention, renegotiation, and renewal process. * Maintain accurate records of client interactions, negotiations, and outcomes in Salesforce. * Monitor contract expiration dates and proactively reach out to clients to initiate renewal discussions. * Act as a liaison between clients and internal teams to ensure that all retention efforts deliver exceptional value to clients. * Identify opportunities to increase contract value by discussing additional products and services, focusing on the needs of small businesses. * Work with the finance and credit control departments to retain clients experiencing financial hardship. * Generate new business opportunities via referrals from existing client base or networking. * Maintain and improve client sentiment and online reputation by always providing super service. * Take ownership of own product knowledge ensuring you are an expert in all things Bright. Education/Experience * Proven experience in a client-facing role, with a focus on retaining clients through negotiation in a B2B environment. * Strong communication skills, with the ability to build rapport with clients and influence outcomes. * Excellent problem-solving abilities, with a proactive approach to addressing client concerns and challenges. * Detail-oriented with strong organizational skills. * Experience with Salesforce is an asset. * Ability to thrive in a fast-paced, dynamic environment. Perks and Benefits * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service 47321CNINDCAN
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If you are ready to elevate your career in payroll but also enjoying wider supportive duties then do continue to read! Portfolio are working in partnership with a legacy business based in Gravesend that are looking for a permanent Payroll Assistant to be able to join their team and provide support to the team. This role offers a unique opportunity to not only excel in payroll tasks but also dive into broader HR functions, including expenses, travel, care hire and international support. Key Responsibilities: * Assisting the Senior team member in processing the payroll accurately and efficiently * Handling employee inquiries relating to all payroll queries. * Collaborating with HR team to manage expenses and ensure compliance with company policies. * Support colleagues with various HR-related tasks and fostering a positive work environment. Required Skills: * Demonstrate proficiency with payroll software and Microsoft Office * Strong attention to detail and accuracy in handling sensitive payroll data * Excellent communication skills to interact effectively with other employees and stakeholders * Ability to prioritise tasks and manage time effectively in a fast paced environment * Willingness to learn and broaden skills and responsibilities. Interviewing ASAP - so please apply now!47402LWINDPAYS
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Our client is seeking an experienced Payroll Team Leader to join their team Duties include; * To manage the Payroll Team in ensuring that all staff are paid accurately and that payslips, statutory returns and reports are produced and validated in a timely manner * Ensure appropriate workload allocation, sharing of knowledge, review performance and instil a culture of continuous improvement, development and outstanding customer service * To undertake day-to-day payroll activity to ensure practical knowledge and smooth running of the service, enabling provision of cover on all payrolls * Provide any required training/development for team, including developing a structured induction for new starters * Ensure compliance with statutory reporting requirements, e.g. HMRC enquiries, gender pay gap reporting, sickness reporting, voucher schemes, Office for National Statistics * To monitor, resolve and escalate issues in relation to payroll and pensions * Liaise with new Trust schools to ensure effective and smooth TUPE and in both payroll, pension and HR systems. * Oversee and assist in uploading all reports, ensuring deadlines are met, journals and payments to third parties can be met. * Work closely with Finance and HR to ensure that processes align and work effectively * Liaise with internal and external Auditors, assisting as necessary and providing any required information * Processing accurate payroll processing and support our administrators' development. * Manage payroll across the Trust and Schools * Lead a proficient team in a collaborative environment * Administer employee benefits and pension schemes * Cultivate strong relationships with stakeholders You will have; * Knowledgeable in UK payroll legislation * Previous experience in a similar role, preferably in education * Experienced in payroll systems and processes * Payroll processing in line with HMRC requirements * Pensions processing and compliance to regulatory requirements * Able to complete manual calculations and deal with queries If you have all of the above, please apply now! 47405SBINDPAYS
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Part time Payroll Administrator Greater Manchester
Temporary £12 - £15 Per Annum
Ref: 47406LG Payroll
Portfolio Payroll are supporting a business in Manchester City Centre, that are seeking a Part time Payroll administrator to join their team on a 3 month temporary basis.Due to increased demand, my client is seeking a strong end to end payroll professional who can hit the ground running.Key duties include answering payroll queries, running payroll end to end for up to 150 clients, and pensions administration.This role is paying an hourly rate equivalent of £26,000 and offers hybrid working.If you are immediately available and seeking a new role, please apply directly for more information. 47406LGINDPAYN