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The position of Health & Safety Consultant is a field-based role. You will provide advice, field support, recommendations, solutions and documentation to our client's clients located in the GTA - Scarborough/Pickering/Oshawa. You will be expected to work from Monday to Friday. Your regular working hours will be from 9:00 a.m. to 5:30 p.m., although applicants will need to be flexible as the needs of the business can change based on our client volume. There is potential for upward mobility for successful hires. The position will also require the candidate to provide expert support to our client's health and safety advice team regarding issues and requirements so that proper advice and recommendations can be given to clients. Day-to-Day Duties and Responsibilities * Strong knowledge of the Ontario Occupational Health and Safety Act * Proactively reaching out to clients to follow up regarding any advice, solutions, support or recommendations that are given * Performing client installation visits * Providing relevant and correct advice, support, solutions and recommendations to our clients in a professional, efficient and practical manner * Liaising with government officials, and other third parties, on behalf of clients under the supervision of client's management * Completing internal reports following client visits * Reading and analysing a client's policies and other related documentation for the purposes of providing advice, support, solutions and/or recommendations * Advising clients on how to use client's health and safety management system * Achieving internal key performance indicators Education/Experience * A degree, diploma or certificate from an accredited education or health and safety training program * Strong knowledge of the Ontario Occupational Health and Safety Act * A minimum of two (2) to three (3) years of relevant work experience in health and safety * CRSP certification or working twoards What you Bring to the Team * Excellent communication and interpersonal skills * An ability to work independently, as well as a team player * Very strong time management and organizational skills * Experience in dealing with government enforcement agencies and other similar government bodies * A high level of computer literacy * Class G Driver's license Why work at Peninsula Canada? * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location (Right near Union Station) * Vacation Days increase after 2 and 5 years' service P58585CNINDCAN
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The position of Health & Safety Consultant is a field-based role. You will provide advice, field support, recommendations, solutions and documentation to our client's clients located in the GTA - Scarborough/Pickering/Oshawa. You will be expected to work from Monday to Friday. Your regular working hours will be from 9:00 a.m. to 5:30 p.m., although applicants will need to be flexible as the needs of the business can change based on our client volume. There is potential for upward mobility for successful hires. The position will also require the candidate to provide expert support to our client's health and safety advice team regarding issues and requirements so that proper advice and recommendations can be given to clients. Day-to-Day Duties and Responsibilities * Strong knowledge of the Ontario Occupational Health and Safety Act * Proactively reaching out to clients to follow up regarding any advice, solutions, support or recommendations that are given * Performing client installation visits * Providing relevant and correct advice, support, solutions and recommendations to our clients in a professional, efficient and practical manner * Liaising with government officials, and other third parties, on behalf of clients under the supervision of client's management * Completing internal reports following client visits * Reading and analysing a client's policies and other related documentation for the purposes of providing advice, support, solutions and/or recommendations * Advising clients on how to use client's health and safety management system * Achieving internal key performance indicators Education/Experience * A degree, diploma or certificate from an accredited education or health and safety training program * Strong knowledge of the Ontario Occupational Health and Safety Act * A minimum of two (2) to three (3) years of relevant work experience in health and safety * CRSP certification or working twoards What you Bring to the Team * Excellent communication and interpersonal skills * An ability to work independently, as well as a team player * Very strong time management and organizational skills * Experience in dealing with government enforcement agencies and other similar government bodies * A high level of computer literacy * Class G Driver's license Why work at Peninsula Canada? * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location (Right near Union Station) * Vacation Days increase after 2 and 5 years' service P58585CN1RINDCAN
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Customer Service Advisor Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: P971139LSR5 Group
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing.As a Customer Service Advisor you will focus on managing existing clients, being the first point of contact for any queries or concerns. You will deliver world class care exceeding clients' experctations by providing fast client focused solutions. Day-to-Day Responsibilities as an Customer Service Advisor: * Contacting clients to welcome them to the business and booking their initial appointments with consultants * Maintenance of client profile including additional sites, changes in employee information where appropriate. * Receiving client and consultant telephone calls and resolving queries and service issues * Ensuring all new business is accurately added to the spreadsheet and called within 1 hour of receiving * Ensuring that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * Liasing with the new business resolution specialist to handle new business intent to cancels quickly and effectively What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast paced environment. * Strong time management skills. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P971139LSR5INDHIN
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Head of Digital Marketing & Growth Greater Manchester
Permanent £80,000 - £90,000 Per Annum
Ref: 45652AMR2 Group
This is a once in a career opportunity for an exceptional Digital Marketing Leader to join a truly Sales Led business, maximising and leading digital growth & performance at the industry leading EAP and OH provider, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 70,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. The Head of Digital Growth will play a key role working with a highly entrepreneurial board of directors to deliver the overall integrated digital marketing strategy, through to developing partnership and growth channels to drive the continuous improvement of our digital customer experience. The successful candidate should have experience of leading a team in a high growth business - key requirements include: * Excellent performance-based marketing experience, combined with a track record driving lead generation and increasing brand recognition through digital and social media campaigns. * Excellent knowledge of PPC, Programmatic, Display, SEO, Social Media, Brand Advocacy and Loyalty Campaigns. * Ability to manage and achieve ROI on significant marketing budgets. * Experience of search-based technology and platforms including GDN-Google Display Network, Google Performance Max & Stackadapt is highly desirable. * Setting out a medium-term, strategic marketing growth plan for the company, both in the UK & Ireland, and in international markets as we turn to global expansion. * Leading the marketing team and all marketing activity and measuring performance through the ongoing review of performance metrics.Successful applicants will be able to demonstrate a highly commercial approach to maximizing ROI through highly effective multi- channel campaign management. In addition to retargeting strategies and working closely with the Sales Director to optimise the sales funnel driving new customer acquisition through effective lead generation.This is a fantastic opportunity to work within a high growth organisation recently awarded a place within The Sunday Times Best Places to Work 2023. A highly competitive package of attractive Base salary + lucrative bonus scheme + car allowance - Equating to OTE of £120,000 Per Annum + excellent benefits is on offer for the successful candidate.45652AMR2INDAM
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Senior Recruitment Consultant - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution.Established in 1988, we now have over 30 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven success in permanent, temporary and contract recruitment and we pride ourselves on having a fast, efficient and consultative service with an enviable client base.We value our client relationships, operate with an honest and ethical attitude and love what we do! We're rated #1 Recruitment Agency on Trustpilot based on 1,300+ reviews. (April 2022) The Portfolio Group are perfectly placed to assist you in recruiting for any of our core divisions: Payroll, Credit Control, HR & Reward and Procurement plus we can assist with other business operations appointments including but not limited to the following functions: * Credit Control & Finance * Governance, Risk Management & Compliance * Health & Safety * HR and Compensation, Benefits & Reward * IT - Development, Projects & Services * Legal Services * Payroll & Tax * Procurement & Supply Chain * Sales and Marketing, PR & Communications.The Portfolio Group is an award-winning Recruitment Agency having won places on The Sunday Times 100 Best Small Companies to Work For - most recently achieved in 2017, The Sunday Times Fast Track 100 (Twice) and most recently, being ranked in The Recruiter Hot 100 2021 and being shortlisted for Recruitment Agency of the Year - Medium (50-99 employees) in 2021. Key Responsibilities * You'll be able to take on a warm desk & work with existing consultants and existing clients, so you hit the ground running * Win new accounts through leveraging or maximising relationships * Identify new opportunities through research and knowledge of the market * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating with clients and candidates via telephone and email * Achieve agreed KPIs on a monthly basis Experience * Previous 3 years' experience in 360 recruitment within professional services. * Advanced communication skills with a high ability to negotiate with clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with amazing facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with…
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Customer Service Account Manager Greater Manchester
Permanent £23,000 - £23,000 Per Annum
Ref: P45406LFR6 Group
* Are you an Experienced Customer Service Representative looking for a new challenge? * Are you looking for a role that offers a clear progression pathway and continued support?We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the BrightHR Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first month of their contract. You will be keeping in regular contact via inbound, outbound and over Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Main Responsibilities * Provide an excellent customer service to our new and existing BrightHR clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to BrightHR's business goal of migrating all HRonline users to BrightHR * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of BrightHR by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential. * The ideal candidate will have experience of working in an out-bound, telephone based role. * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability. * The ability to work in a fast paced environment. * Able to adapt to change. * Can take responsibility of own product knowledge. * Able to communicate at different levels throughout the business. Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Perkbox discounts. * Holidays increase after 2 and 5 years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Profit Share Scheme. If you like building relationships and always put the customer first, apply today and we will be in touch! P45406LFR6INDMANJ
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Customer Service Agent Greater Manchester
Permanent £21,000 - £22,000 Per Annum
Ref: P44558LFR2 Group
We are expanding our Customer Service team due to continued growth! Working with the Onboarding team you will be a Support Agent for the Account Managers who deal with new Businesses to the BrightHR Service! Acting as a first point of contact for clients, this is not your normal high volume, inbound customer service role. You will be responsible for contacting new clients and arranging calls and teams meeting with the Account Managers. You will be keeping in regular contact via inbound, outbound and over Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! So if you have customer service experience and are looking for a new challenge with clear progression opportunities, please apply today! Main Responsibilities * Provide an excellent customer service to our new and existing BrightHR clients * Carry out pro-active calls to arrange on-board appointments with an on-boarding specialist * Use software including but not limited to Calendly and salesforce to keep an accurate record of appointment times * Carry out pro-active waterproofing appointments to maintain a low level of cancellations * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2 and 5 years' service * Pension Plan and Life Insurance * Access to Employee Assistance Programme P44558LFR2INDMANJ
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* Do you have experience of working in a bookmakers / betting shop? * Do you have experience of settling bets either manually or with an ott? * Are you looking for a new challenge within fraud prevention? OverviewBased in the Security Department at Head Office. This role is key to ensure the risk of fraud, theft and errors are minimised. Security Audit Administrator's will primarily be responsible for conducting shop system. Audits, identifying errors, fraudulent bets, incorrectly translated bets, errors in settlement. An excellent knowledge of bets and bet settlement rules will be required for the role. * Hours: 40 hours per week. Any 5 from 7 days hours worked between 07:30 to 22:00 on a rota, includes evenings, weekends and bank holidays * Salary: Starting 22,600 rising to £24,000 after training * Reporting To: Security Office Supervisor Responsibilities * Remotely access and conduct shop audits via computer - The role is fully office based! * Liaise with area operations team * Check pay-out details, settlement amounts, bet details * Contact shop staff when necessary * Complete all assigned work daily * Work within a team * Comply with GDPR Experience and Skills * Good working knowledge of the sports betting industry is essential * Experience working in a betting shop is preferable * Must be computer literate and proficient with Microsoft office * Must be able to use an OTT * Excellent written and oral communication skills * Security systems training will be provided We value knowledge and experience of the industry, so if this sounds like you - please apply today! P46496LFINDFIR
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* Do you have experience of working in a bookmakers / betting shop? * Do you have experience of settling bets either manually or with an ott? * Are you looking for a new challenge within fraud prevention? OverviewBased in the Security Department at Head Office. This role is key to ensure the risk of fraud, theft and errors are minimised. Security Audit Administrator's will primarily be responsible for conducting shop system. Audits, identifying errors, fraudulent bets, incorrectly translated bets, errors in settlement. An excellent knowledge of bets and bet settlement rules will be required for the role. * Hours: 40 hours per week. Any 5 from 7 days hours worked between 07:30 to 22:00 on a rota, includes evenings, weekends and bank holidays * Salary: Starting 22,600 rising to £24,000 after training * Reporting To: Security Office Supervisor Responsibilities * Remotely access and conduct shop audits via computer - The role is fully office based! * Liaise with area operations team * Check pay-out details, settlement amounts, bet details * Contact shop staff when necessary * Complete all assigned work daily * Work within a team * Comply with GDPR Experience and Skills * Good working knowledge of the sports betting industry is essential * Experience working in a betting shop is preferable * Must be computer literate and proficient with Microsoft office * Must be able to use an OTT * Excellent written and oral communication skills * Security systems training will be provided We value knowledge and experience of the industry, so if this sounds like you - please apply today! P46496LFRINDFIR
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* Do you have experience of working in a bookmakers / betting shop? * Do you have experience of settling bets either manually or with an ott? * Are you looking for a new challenge within fraud prevention? OverviewBased in the Security Department at Head Office. This role is key to ensure the risk of fraud, theft and errors are minimised. Security Audit Administrator's will primarily be responsible for conducting shop system. Audits, identifying errors, fraudulent bets, incorrectly translated bets, errors in settlement. An excellent knowledge of bets and bet settlement rules will be required for the role. * Hours: 40 hours per week. Any 5 from 7 days hours worked between 07:30 to 22:00 on a rota, includes evenings, weekends and bank holidays * Salary: Starting 22,600 rising to £24,000 after training * Reporting To: Security Office Supervisor Responsibilities * Remotely access and conduct shop audits via computer - The role is fully office based! * Liaise with area operations team * Check pay-out details, settlement amounts, bet details * Contact shop staff when necessary * Complete all assigned work daily * Work within a team * Comply with GDPR Experience and Skills * Good working knowledge of the sports betting industry is essential * Experience working in a betting shop is preferable * Must be computer literate and proficient with Microsoft office * Must be able to use an OTT * Excellent written and oral communication skills * Security systems training will be provided We value knowledge and experience of the industry, so if this sounds like you - please apply today! P46496LFR2INDFIR