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Health & Safety Advisor Greater Manchester
Permanent £30,000 - £35,000 Per Annum
Ref: P8888LSR4 Group
Our Client are a leading HR SaaS software in the heart of Manchester, who operate internationally and are part of an award winning, global group. They are revolutionising businesses' by simplifying people management and compliance, with their time-saving HR software and tools. Combining award-winning HR employment law and health & safety advisory services, cutting-edge software along with our tax & accounting, we help people and businesses grow. * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career AND earnings? Main Duties: * Responding to requests (telephone or electronic) from clients and provide relevant technically and legally correct Health and Safety advice in a professional and practical manner. * Providing telephone/e-mail advice. * Providing practical support to clients in using their online systems and make pro-active calls to clients in support of their H&S service. * Researching information required to provide detailed health and safety guidance and technical support to clients and Consultants. * Liaising with external Enforcement, and other, Agencies on behalf of clients, when approved and requested by Senior Management. * Checking and recommending amendments to management systems and risk assessments. * Conducting Installation calls to clients following Principal calls with the specified time period. * Assisting the Technical Manager in the writing of Guidance Notes, Standard Phrases and Check lists, covering all legal jurisdictions serviced by group. * Reviewing BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. * Building relationships with BDMs in order to increase trust and use of the service. * Presenting internal training/buzz sessions and external webinars. Benefits * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P8888LSR4INDMANS
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Trainee Counsellor Programme Greater Manchester
Permanent £24,000 - £26,000 Per Annum
Ref: P46586LSR3 Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates Wednesday 22nd May / Tuesday 4th June 9.30pm-3pm * Start date -1st July This is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P46586L3INDMANJ
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The Business Support Administrator plays a critical role in ensuring the smooth functioning of various business processes, especially those related to sales and compliance. Here's a breakdown of the key responsibilities and duties mentioned: Supporting Business Development Managers (BDMs): * Assisting in the creation and distribution of non-standard quotes and contracts. * Managing changes to BDM calendars, including scheduling and organizing onsite and virtual meetings. Assisting Sales Teams: * Supporting both Business Development and Internal Sales teams in various tasks related to sales processes, meeting management, and pipeline oversight. Expense and Absence Management: * Handling team expenses according to company procedures. * Managing team absences, sickness, and lateness, ensuring proper documentation and adherence to company policies. Customer Service: * Demonstrating a commitment to excellent customer service in all interactions. Reporting and Data Management: * Creating and maintaining dashboards and reports to ensure accurate reporting. * Ensuring the accuracy of data in Salesforce CRM, including prospect, client, and intermediary information. * Managing Salesforce CRM and telephony systems according to company policies. Team Management and Process Improvement: * Leading the Business Support team with a proactive and positive approach. * Actively seeking opportunities to improve processes within the team and the broader organization. * Overseeing centralized reporting and internal data quality improvement initiatives. Project Work: * Handling ad-hoc project work assigned by the Business Support team lead. General Responsibilities: * Fulfilling any other tasks deemed necessary by management. * Overall, the Business Support Administrator ensures the efficient functioning of sales-related processes, compliance with company policies, and provides essential support to sales teams and management. 47328CNINDCAN
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Customer Service Specialist Greater Manchester
Permanent £25,000 - £28,000 Per Annum
Ref: 47331CH Group
As a Customer Care Specialist, you'll be instrumental in providing support to both new and existing clients. Your primary responsibilities will include identifying "at-risk" accounts, proactively addressing service issues, and fostering client engagement to enhance retention rates and bolster our online reputation. You'll contribute to our service strategy, surpass individual KPIs, and embody our company values in every interaction. Main Responsibilities: * Take ownership of service issues, analyse root causes, and offer appropriate resolutions. * Accurately document service issues in Salesforce or relevant CRM for reporting purposes. * Manage technical and compliance complaints, adhering to procedures and notifying internal stakeholders of risks. * Proactively engage "at-risk" clients to promote product benefits and encourage usage. * Provide feedback to sales and service teams to enhance efficiencies and best practices. * Improve client sentiment and online reputation by addressing dissatisfied users. Skills and Experience: * Essential customer service experience. * Proficiency in soft sales skills, including objection handling and client needs assessment. * Excellent listening and communication skills across varying technical levels. * Ability to thrive in a fast-paced environment and adapt to change. * Ownership of product knowledge. * Effective communication across different levels of the organization. 47331CHINDMANJ
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Business Development Manager - Shrewsbury & Llandudno£30,000 Basic + 30K Guaranteed Commission + 5K Car Allowance or Company Car + Uncapped Commission (£110,000 - £130,000 OTE)The Role:Develop new business opportunities with Telemarketing and the Services Team and building your own referral network. Typically sitting 4 Pre-Set Appointments Per Week and self-generating 5.We're looking for a dynamic, motivated, high performing new Business Development professional, selling Employment Law and Health & Safety outsourcing solutions to the mid-market sector (30+ employee businesses).The ideal candidate will have a proven track record in sales and new business generation. Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative 'value based' selling style are a pre-requisite for the job.Day-to-Day Responsibilities: * Attending sales appointments booked by your Telemarketing partner. * Working with the Head of Seminars to generate a quarterly seminar plan to maximise sales opportunities. * Generating and attending meetings with potential introducers and referral partners. * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Achieve quarterly sales targets. * Accurately build, manage and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture.What you Bring to the Team: * 2 years plus track record of selling in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors and HR Managers.INDFIR
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Regional Sales Manager - South EastUp to £65K Basic + 6K Car Allowance or Company Car + 20K Bonus, stretch £30K & Super stretch £40K + 8% Group BonusOverseeing 13 Business Development ManagersPosition PurposeThe role of Regional Sales Manager is to be responsible for the people management of a Field Sales team across a defined geographical area, which is typically 10/15 direct reports. Utilising effective motivation, coaching, development, and organisation of the sales team, to achieve new business targets across all field sales territories. Ensuring a highly effective, compliant, and profitable sales function in line with our company vision and values.Role OverviewAs Regional Sales Manager, you will build a high-performance sales culture. As a key tactical leader, you are responsible for developing a team of high-quality and high-performance Business Development Managers. Assisting your sales team in developing self-generating referral new business, call preparation, pipeline management, sales process execution, performance management, presentation skills, and continually improving the quantity and quality of new business. You are accountable for achieving the aggregate monthly, quarterly and annual volume, revenue, and targets for your defined geographical area. Whilst ensuring company policies, standards, compliance, and practices are consistently implemented and adherence to.Key Responsibilities and Accountabilities * Achievement of overall new business revenue and volume target, whilst ensuring minimum activity levels are achieved and exceeded on an ongoing basis including prospecting calls, appointments, and presentations. * Delivery of self-generated new business, through effective coaching and management of your BDM's. Ongoing training of your team in this key area, assisting them in self-generating new business appointments and subsequent wins. * Ensure team members are skilful in the application of self-generated new business and closing appointments to increase sales. This includes prospecting calls, appointments, presentations, and proposals. * To be responsible for ensuring all recruitment, inductions, and sales training for all members of the team. * Total responsibility for a team of Business Development Managers and their on-going development and performance management. * To ensure that our clients are treated fairly and that all services sold are needed and made in a compliant way. * Monitoring conversion rates within the team, over a variety of deal sources, to ensure an increase in deal volume. * Ensure team members are skilful in the application of new business pricing. * To observe Company Policies, Procedures and Standards and to always promote quality and the maintenance of a safe and healthy working environment. * Ensuring that all sales are compliant adhering to all company policies, procedures, codes, and business ethics ensuring that they are communicated and implemented within your team. * Conduct monthly and quarterly one-on-one review with all Business Development Managers to ensure effective communication, understanding of training and development needs, and to provide insight and agreement for the improvement of sales and activity performance. This may include corrective actions or measures. * Execute initiatives that will ensure minimum performance to plans for your Region. Developing and implement new approved sales incentive programs for BDM's. * Monitor, manage and report on…
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Business Development Manager - Southend on Sea & Ilford£30,000 Basic + 30K Guaranteed Commission + 5K Car Allowance or Company Car + Uncapped Commission (£110,000 - £130,000 OTE)The Role:Develop new business opportunities with Telemarketing and the Services Team and building your own referral network. Typically sitting 4 Pre-Set Appointments Per Week and self-generating 5.We're looking for a dynamic, motivated, high performing new Business Development professional, selling Employment Law and Health & Safety outsourcing solutions to the mid-market sector (30+ employee businesses).The ideal candidate will have a proven track record in sales and new business generation. Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative 'value based' selling style are a pre-requisite for the job.Day-to-Day Responsibilities: * Attending sales appointments booked by your Telemarketing partner. * Working with the Head of Seminars to generate a quarterly seminar plan to maximise sales opportunities. * Generating and attending meetings with potential introducers and referral partners. * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Achieve quarterly sales targets. * Accurately build, manage and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture.What you Bring to the Team: * 2 years plus track record of selling in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors and HR Managers.INDLON
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Business Development Manager - Chelmsford£30,000 Basic + 30K Guaranteed Commission + 5K Car Allowance or Company Car + Uncapped Commission (£110,000 - £130,000 OTE)The Role:Develop new business opportunities with Telemarketing and the Services Team and building your own referral network. Typically sitting 4 Pre-Set Appointments Per Week and self-generating 5.We're looking for a dynamic, motivated, high performing new Business Development professional, selling Employment Law and Health & Safety outsourcing solutions to the mid-market sector (30+ employee businesses).The ideal candidate will have a proven track record in sales and new business generation. Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative 'value based' selling style are a pre-requisite for the job.Day-to-Day Responsibilities: * Attending sales appointments booked by your Telemarketing partner. * Working with the Head of Seminars to generate a quarterly seminar plan to maximise sales opportunities. * Generating and attending meetings with potential introducers and referral partners. * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Achieve quarterly sales targets. * Accurately build, manage and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture.What you Bring to the Team: * 2 years plus track record of selling in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors and HR Managers.INDLON
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Business Development Manager - Central London£30,000 Basic + 30K Guaranteed Commission + 5K Car Allowance or Company Car + Uncapped Commission (£110,000 - £130,000 OTE)The Role:Develop new business opportunities with Telemarketing and the Services Team and building your own referral network. Typically sitting 4 Pre-Set Appointments Per Week and self-generating 5.We're looking for a dynamic, motivated, high performing new Business Development professional, selling Employment Law and Health & Safety outsourcing solutions to the mid-market sector (30+ employee businesses).The ideal candidate will have a proven track record in sales and new business generation. Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative 'value based' selling style are a pre-requisite for the job.Day-to-Day Responsibilities: * Attending sales appointments booked by your Telemarketing partner. * Working with the Head of Seminars to generate a quarterly seminar plan to maximise sales opportunities. * Generating and attending meetings with potential introducers and referral partners. * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Achieve quarterly sales targets. * Accurately build, manage and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture.What you Bring to the Team: * 2 years plus track record of selling in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors and HR Managers.INDLON
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Business Development Manager - Southwest London£30,000 Basic + 30K Guaranteed Commission + 5K Car Allowance or Company Car + Uncapped Commission (£110,000 - £130,000 OTE) The Role:Develop new business opportunities with Telemarketing and the Services Team and building your own referral network. Typically sitting 4 Pre-Set Appointments Per Week and self-generating 5.We're looking for a dynamic, motivated, high performing new Business Development professional, selling Employment Law and Health & Safety outsourcing solutions to the mid-market sector (30+ employee businesses).The ideal candidate will have a proven track record in sales and new business generation. Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative 'value based' selling style are a pre-requisite for the job.Day-to-Day Responsibilities: * Attending sales appointments booked by your Telemarketing partner. * Working with the Head of Seminars to generate a quarterly seminar plan to maximise sales opportunities. * Generating and attending meetings with potential introducers and referral partners. * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Achieve quarterly sales targets. * Accurately build, manage and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture.What you Bring to the Team: * 2 years plus track record of selling in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors and HR Managers. INDFIR