Job Type: Permanent
Job Industry: Business Services
Contact Name: Rhiannon Bodman
Job Location: Greater-manchester
Job Title: Call Handler/Receptionist
Job Salary: £16500 - £17722 Per Annum
Salary £17,722 + Excellent benefits package
Hours of work – rotational between 8-6, Monday-Friday.
A fantastic opportunity to join a leading organisation in the heart of Manchester! This opportunity will allow for eventual further progression within the company.
Peninsula are the leading provider of HR and health & safety services in the UK with over 30,000 clients.
The role of Call Handler / Receptionist is to provide a first-class telephone service to our clients, ensuring the client’s needs are assessed and dealt with in accordance with our call handling requirements.
The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience.
All calls will be from our customers requesting information on services so applicants will need to be efficient and PC literate.
Skills and experience required:
* A warm, outgoing personality
* Desire to provide outstanding customer service
* Excellent telephone manner
* Competent IT skills
* Attention to detail including grammar and spelling
* Strong organisational and interpersonal skills
* Ability to work in a team
We have an exceptional benefits package which includes a competitive holiday entitlement and market leading bonus schemes. If you are looking for the next step in your career from both a salary package and a career development perspective apply now.
Peninsula have been established since 1983, we have over 30,000 businesses who have already integrated Peninsula to work as part of their HR and Health and Safety departments. With offices in Manchester, Hinckley, Belfast, Glasgow, Dublin and Sydney. Peninsula employs 1000 people across the UK, Ireland and Australia.
Why Join our Team?
This is a superb place to work if you love solving problems, enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your people and technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference to all sorts of people. We’re a family-run business, who are incredibly ambitious and constantly expanding and I can promise you’ll enjoy every single day.