Job Type: Permanent
Job Industry: Charity
Contact Name: Leona McCarthy
Job Location: Oxfordshire
Job Title: Head of Supporter Journey
Job Salary: £40000 - £50000 Per Annum
Job Start Date:
JOB PURPOSE: To provide strategic direction and leadership in line with our feminist approach and values. To lead the Supporter Journey Team to ensure that every Oxfam supporter has a relevant & inspiring journey and that all supporter interactions are engaging. To maximise supporter retention and development, in order to generate long-term growth in income.
* Line manage, lead and motivate the Supporter Journey team.
* Establish, develop and deliver Supporter Journey strategies to generate long-term income growth, with impact on organisational reputation as well as income.
* Contribute to the overall delivery, and on-going development, of the Individual Engagement strategy and broader Engagement Division goals.
* Manage team budgets: propose/plan, advise and review.