Job Type: Permanent
Job Industry: Business Services
Contact Name: Fahmida Ahmed
Job Location: Leicestershire
Job Title: Office Administrator
Job Salary: £19000 - £20000 Per Annum
Looking to start a career in administration? Or looking for a career with potential to progress within the business? We are currently working with the UKs longest leading information resource business for tax and accounting, HR, and compliance professionals. This is an opportunity for someone to join this vibrant growing company with a team of bubbly individuals all eager to grow within the business.
We are seeking a phone administrator to work across our HR, Tax, VAT and Payroll Advice departments. Dealing with telephone calls in a professional call centre environment you will be providing first line telephone contact to our customers and other departments across the business.
We are looking for a motivated individual to work within the team to achieve the highest service levels for our clients. Our aim is to ensure that the overall customer experience is excellent. The role will involve answering the telephone and taking messages, directing clients to the correct consultant, and assisting our teams with any day-to-day administrative requirements. Training is provided but experience in a similar role is desirable.
Day-to-Day Responsibilities as an Office Administrator:
* Making and receiving calls from our clients.
* Providing an outstanding level of customer service to ensure the customer journey is the best it can be.
* Assisting with other teams’ workloads where necessary.
What you Bring to the Team
* Excellent administration and customer service skills.
* Good communications.
* Excellent telephone manner.
* Good standard of written correspondence.
* Effective time and workload management.
* Excellent organisational skills.
* A flexible approach and ability to work well within a team.
Why Join our Team?
Croner Taxwise provides tax fee protection insurance to firms of accountants. With a turnover of £18M, 120 employees and 4000+ accountancy clients we are proud to be the market leaders in the fee protection space. This is a superb place to work if you love solving problems, enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning, you will love it. Your people and technical skills will be tested every day. There are endless opportunities for you to develop and grow and you will really make a difference to all sorts of people. APPLY NOW!!!