Jobs
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Are you a highly organised individual with excellent communication and customer service skills?Our client is seeking a talented Diary Planner to join the Account Management team in providing excellent Customer Service within a fast paced environment. Want to hear more? Day-to-Day: * To contact existing clients to book their Anniversary appointments with consultants in line with service levels and diary booking guidelines * To ensure that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * To deliver the administrative duties for the department including rescheduling appointments * To ensure that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * To understand all client databases and systems in order to adequately investigate and respond to the client. * Accountability for obtaining a prompt response to client queries, service issues and requests to cancel. * Review of client service issues in order to produce an effective handover where applicable to Credit Control. * Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. * To receive client and consultant telephone calls and resolve queries, service issues and retention opportunity requests. You: * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * A team player * Ability to work in a fast paced environment. * Strong time management skills. * Adynamic and flexible approach, as well as the ability to work under pressure. 47729EBR1INDHIN
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Payroll Officer (6 month FTC) Greater Manchester
Contract £30,000 - £32,000 Per Annum
Ref: 47204LG Payroll
A client in South Manchester is looking for a payroll assistant who is ready to hit the ground running on their payroll team. They are looking for someone who has experience in a fast-paced environment with end-to-end payroll experience.Key Objectives: * Working cohesively with a team * End to end Payroll * Processing SSP AND Maternity leave * Starters and leaversEssential Requirements: * All round payroll experience * Excellent communication skills * A Driven and passionate person * 2 years of experience working on payroll or a related post * Excellent understanding of payroll statutory obligations If you are interested in this role, please apply directly or call 0161 523 5585INDPAYN
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Business Development Manager Greater Manchester
Permanent £30,000 - £35,000 Per Annum
Ref: 47920TL Group
UP to £35,000 OTE £80,000 TOP earners earn £140,000.Hours of work: Monday - Friday + 1 Saturday every 4 weeks * To sit client demos and generate new business opportunities. * Responsible for achieving monthly KPIs input & output metrics and business revenue targets. * FCA-regulated insurance experience. * Diary management. * Ensure the pipeline is managed daily to promote a dynamic, fast-paced sales journey. * Working as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance. * Leading from the front to promote high-quality performance and demo bookings via your dedicated BDM. * Be a trusted adviser to ensure a consultative and solution-led approach to product proposals. * To engage and communicate professionally with decision-makers at a senior level. * To build effective relationships with existing customers, by use of probing questioning, clarification, and language. * To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. * Maintaining and exceeding the highest standards of professionalism and customer service. * To be accountable for performance at all levels * Self-generate opportunity through social selling and prospect/client referrals. * Achieving targets and business objectives in a fully compliant manner Key Points * Passionate about sales: Whether it's hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy! * Excited to be a trailblazer: You will be the first one on the sales team, so you'll be setting the standards in a fast-paced and agile environment. * Results- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results * Proactive, organised and detail-oriented: Sales at Charlie is high-volume, you'll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net. * A self-starter: You can work alone but also motivate and influence other teams when needed. Benefits * Uncapped monthly commission. * Daily, weekly and monthly incentives * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance * Onsite GymINDMANJ
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Up to £35,000 per annum. + £500 per month bonus (OTE £41,000) DescriptionAre you passionate about sales and have a natural knack for teaching others? We are seeking a friendly and motivated Sales Trainer to join our team. As a Sales Trainer, you will play a critical role in ensuring our sales team is equipped with the knowledge and skills needed to succeed. If you have a background in sales and love to see others succeed, we would love to hear from you.In this role, you will develop and deliver training programs to new and existing sales personnel. You will be responsible for training sales reps on our company's products, sales techniques, and customer service strategies. Additionally, you will assess the training needs of the team and provide ongoing coaching and reinforcement to improve their performance. Your ability to motivate and engage others will be crucial in developing top-notch sales reps.Responsibilities * Develop and implement training programs for new and existing sales personnel. * Deliver training sessions on products, sales techniques, and customer service strategies. * Conduct one-on-one coaching sessions to provide feedback and improve sales reps' performance. * Assess the training needs of the sales team and develop customized training plans accordingly. * Stay up to date with industry trends and changes to ensure training content is relevant and effective. * Collaborate with sales managers to identify areas of improvement and provide targeted training solutions. * Evaluate the effectiveness of training programs through assessments and surveys and make adjustments as needed.Requirements * Proven experience in sales, preferably in a training or coaching role. * Excellent communication and presentation skills. * Strong knowledge of sales techniques and customer service strategies. * Ability to motivate and inspire others to achieve their sales goals. * Detail-oriented with strong organizational skills. * Proficiency in using training technologies and tools. * Ability to adapt training content to different learning styles and skill levels. * Bachelor's degree in business or a related field is preferred. Benefits * Month Bonus * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance * Access to Employee Assistance Programme * Company incentives, access to discount schemeINDMANS
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Up to £35,000 per annum. + £500 per month bonus (OTE £41,000) DescriptionAre you passionate about sales and have a natural knack for teaching others? We are seeking a friendly and motivated Sales Trainer to join our team. As a Sales Trainer, you will play a critical role in ensuring our sales team is equipped with the knowledge and skills needed to succeed. If you have a background in sales and love to see others succeed, we would love to hear from you.In this role, you will develop and deliver training programs to new and existing sales personnel. You will be responsible for training sales reps on our company's products, sales techniques, and customer service strategies. Additionally, you will assess the training needs of the team and provide ongoing coaching and reinforcement to improve their performance. Your ability to motivate and engage others will be crucial in developing top-notch sales reps.Responsibilities * Develop and implement training programs for new and existing sales personnel. * Deliver training sessions on products, sales techniques, and customer service strategies. * Conduct one-on-one coaching sessions to provide feedback and improve sales reps' performance. * Assess the training needs of the sales team and develop customized training plans accordingly. * Stay up to date with industry trends and changes to ensure training content is relevant and effective. * Collaborate with sales managers to identify areas of improvement and provide targeted training solutions. * Evaluate the effectiveness of training programs through assessments and surveys and make adjustments as needed.Requirements * Proven experience in sales, preferably in a training or coaching role. * Excellent communication and presentation skills. * Strong knowledge of sales techniques and customer service strategies. * Ability to motivate and inspire others to achieve their sales goals. * Detail-oriented with strong organizational skills. * Proficiency in using training technologies and tools. * Ability to adapt training content to different learning styles and skill levels. * Bachelor's degree in business or a related field is preferred. Benefits * Month Bonus * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance * Access to Employee Assistance Programme * Company incentives, access to discount schemeINDMANS
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Our client, an industry leading HR and Health & Safety SaaS provider, is looking for an exceptional Business Sales Executive (BSE) to join a truly sales led business through maximizing and leading sales performances. With their successful YoY growth, our client supports over 50,000 SMB globally. Being a part of a global enterprise with 14 subsidiary companies and a group turnover of $500m, there is substantial financial backing for further expansion, acquisition, and international development. This represents an unparalleled career advancement opportunity for the right candidate. What are we looking for? The ideal candidate will have a high level of drive and hunger for success. Having a background in sales in a targeted B2B environment and a proactive approach to outbound lead generation, driving sales and coming up with new and exciting ways to open sales is a plus. B2C experience will also be considered. This is a fully in office, full time opportunity (5 days in office). As a Business Sales Executive, you will be responsible for cold calling and identifying sales opportunities with SMB's that would benefit from our client's extensive services. The goal will be to generate meetings for our Business Development Managers who will outsource our solutions and close deals to the SME sector (5-50 employee businesses). Day-to-Day Responsibilities * Conducting a minimum of 80-100 outbound calls per day and generate a minimum of 3 appointments per day. * Schedule sales opportunities with business owners to promote your services through leads that are provided. * Work with Business Development Managers to generate new business deals & revenue. * Daily pipeline building and management with a focus on relationship building. What you bring to the team: * Preferred experience in previous cold-calling sales roles. * Eagerness to meet and exceed sales targets and KPIs. * High level of drive and hunger for success. * Ideally, experience in B2B sales, but B2C experience will also be considered. * Ability to embrace and implement coaching feedback for continuous sales skills development. * Team player with a passion for healthy competition. * Grit, determination, and excellent people skills to become a successful sales professional. Company Benefits: * You'll receive a competitive base salary of $45,000k-$55,000k + commission. * The opportunity to earn big!! OTE of $80,000 in your first year with potential to earn over $90k-$100k and $120,000 in your second year. * Regular weekly, monthly, quarterly incentives. * Monthly drinks, regular incentives, social events, high energy office, and a great location located by Union Station! * Clear career path where you will know exactly what KPIs you will need to hit to be rewarded with higher titles, remuneration and commission. * Company benefits, including Bright Days, birthday leave, increasing vacation days, a benefits and pension plan, and access to employee assistance programs. * Additional company incentives and discounts. Ready to take the next step in your career? Apply now! 47327ABINDCAN
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Senior Mobile App Support Technician Greater Manchester
Permanent £24,000 - £25,500 Per Annum
Ref: 47992LF Group
Are you tech savvy and customer focused?Do you have good customer service and problem-solving ability?Want to work for a vibrant, market leading software company?If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch!My Client is recruiting a Senior service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service they can and give every customer the best experience! You must have helpdesk experince within a SaaS business, you will be resolving technical issues for over 80,000 service users having problems with the software/App. You will also be a coach and point of escalation for the rest of the team, so your software knowledge will need to be extensive! if you are an experienced Software SDA who enjoys a fast pace and being a leader within your team, please apply today and we'll be in touch!Responsabilities * Operates as a point of escalation for the service desk. * Supports the team with technical advice and customer service skills. * Supports the Team Lead/Manager with allocation of tasks. * Prioritises workloads for an effective delivery of service. * Provides the team guidance to record and track data for our services. * Conducts QA sessions and provides feedback for service reports. * Fulfils the tasks of a First Line Service Desk Analyst * Always ensure Service Level Agreement adherence (SLA's) * Meets and exceeds Key Performance Indicators (KPI's) The above is not an exhaustive list of responsibilities and successful applicants may be expected to undertake additional tasks to support the Service Team and business needs. Each level of progression carries the caveated requirement to fulfil any previous roles in periods of high demand. What you will get in return * Profit share scheme * Day off on your birthday * Perkbox discounts * Access to Employee Assistance Programme * 25 days' holiday, plus bank holidays. * Pension Plan and Life Insurance. * Company incentives, access to discount schemes. * Holidays increase after 2 and 5 years' service. * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! * Opportunity to expand your knowledge from an experienced, friendly team and progression * Modern working environment in Manchester City CentreINDMANJ
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Are you a season payroll professional looking to take the next step in your career? This firm based in the heart of Oxford is seeking a dedicated payroll professional to join their fantastic team! This roles offer the perfect blend of hands on payroll processing and supporting/developing others - making it ideal for an ambitious individual ready to make a significant impact. Key Responsibilities: * Support the Head of Payroll - assisting in managing the a range of client payrolls - taking ownership and ensuring smooth and efficient operations * Provide expert advice and guidance - helping clients navigate complex payroll and compliance issues * Be able to lead, train and support payroll trainees and other support staff, fostering a collaborative and high performing team environment * Manage day to date payroll activities, including processing payrolls, resolving discrepancies, and ensuring compliance with relevant legislation * Engage in continuous improvement initiatives, contributing to the development and enhancement of payroll processes and systemsIdeal Candidate: * Proven previous experience in a payroll role, preferably within a chartered accountant's firm or a similar professional services environment * Comprehensive understanding of payroll legislation, tax regulations and compliance requirements * Proficient in payroll software * Demonstrate a passion for developing other team members * Exceptional accuracy and attention to detail * Excellent verbal and written communication skills, with the ability to convey complex information * Strong analytical and problem-solving skills, with a proactive approach to resolving issues. Why Join: * Be part of a leading chartered accountants with a strong reputationand excellent client and employee satisfaction * Opportunity to grow within the firm, with clear pathways for career progression and professional development * Work in a collaborative and supportive team environment that values expertise and contributions INDPAY
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We are working with a client who are looking for a Payroll assistant to join the team ASAP on a temporary contract basis. Joining a team of 4, reporting into a very knowledgeable and approachable Payroll manager, you will be supporting the team in preparing and collating data for processing.Ideally you will have a strong foundation of payroll knowledge, reconciliation and Excel. INDPAY